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CIO January 1, 2002 Tom Field |
How to Get In and Out of an Outsourcing Deal How to structure IT outsourcing deals. |
CIO June 15, 2002 Tom Field |
You Can't Outsource City Hall The state and local government outsourcing marketplace was supposed to explode, but we're still waiting to see a spark. It's time to devise a new plan to revitalize public sector IT. |
CIO December 1, 2000 Erik K. Clemons |
The Build/Buy Battle Balancing the risks and rewards of information service outsourcing... |
IndustryWeek January 1, 2008 Brad Kenney |
Outsourcing Strategies: Four Keys to Manufacturing IT's Future What to outsource, and what to hold close? Keep these keys in your pocket to unlock a more competitive, business-centric IT organization - both inside and outside your walls. |
CAUSE/EFFECT Vol 22 Num 4 1999 Jack McCredie and Dan Updegrove |
Enterprise System Implementations: Lessons from the Trenches In recent years many colleges and universities have undertaken large-scale administrative software initiatives. Some are considered great successes; others, less so. We have compiled a set of practical guidelines for those who are in the midst of, or about to undertake, such initiatives. |
CIO September 24, 2008 Diane Frank |
So You've Inherited a Crummy Outsourcing Contract... CIOs share tips for fixing problem relationships. |
CIO February 1, 2003 Lorraine Cosgrove Ware |
Save Time and Money: Outsource Software Implementation - By the Numbers Companies that outsource packaged-software implementations can benefit from shorter time to implementation and lower costs as opposed to taking on these tasks in-house. |
Bank Systems & Technology May 7, 2007 Peggy Bresnick Kendler |
Bank Tech Experts Discuss Vendor Relationships Here, these industry experts talk about outsourcing and offshoring along with other areas of bank tech concerns. |
CIO May 15, 2001 Lee Pender |
Faster, Cheaper ERP ERP doesn't have to cost an arm and a leg and take several years. Here's how midmarket companies get it done fast and cheap... |
Bank Technology News September 2009 Mike Scheuerman |
Outsource the Small Stuff Small financial institutions typically struggle with their IT infrastructure. Often, the answer is outsourcing. |
CIO November 1, 2000 Tracy Mayor |
Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself... |
Real Estate Portfolio Mar/Apr 2002 Ray Milnes |
Audit Committees -- A Perspective on Utilizing Internal Audit Resources A brisk current of regulatory change is sweeping through America's corporate boardrooms aimed at strengthening the independence and effectiveness of corporate audit committees, including those of REITs and other publicly traded real estate companies... |
Bank Director 4th Quarter 2009 Kenneth L. Glascock |
Internal Audit: Boosting Your ROI A high-performance audit function can help the bank and board achieve its risk-adjusted goals. |
IndustryWeek May 27, 2009 Josh Cable |
Tips for Selecting an ERP Software Vendor The right ERP software vendor will be equipped to offer the kinds of support services and tools that allow you to solve your most difficult business challenges, rapidly deploy applications and maximize your return on investment. |
CIO December 1, 2000 J. Brown |
Instant E-Commerce Take care when choosing off-the-shelf solutions... |
Global Services August 14, 2008 Phil Fersht |
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism. |
CIO May 15, 2002 George Tomko |
Treadmill to Nowhere Are you too busy to take a summer vacation? If so, it's time to figure out what you're doing wrong. After all, you can't take a vacation unless your IT is in order... |
CIO April 1, 2004 Marcia Bohannon |
What I Learned in School The CIO for a large school district found that listening to her peers on the educational side helped her rebuild IT's credibility. |
InternetNews November 11, 2004 Jim Wagner |
Report: Challenging IT in 2005 IDC Research this week published a white paper that reveals the trends expected to impact IT spending next year. |
Wall Street & Technology October 25, 2004 Jim Middlemiss |
BPO Draws Broader Appeal Faced with ever-increasing pressure to cut costs, more investment firms are tapping business process outsourcing. |
CIO November 15, 2001 Susan H. Cramm |
The Dark Side of Outsourcing Farming out the best work will hollow out your organization... |
CIO September 15, 2005 Michael Schrage |
Contract Sadness Too many CIOs cut enterprise software deals that look fabulous to the CEO and CFO but commit the people who do the real work to a nightmare of unrealistic expectations. |
CFO February 15, 2006 John P. Mello |
Going All Out As the costs of managing HR departments rise, more companies are outsourcing the bulk of services to one-stop shops. |
Financial Planning June 1, 2013 Barry Glassman |
Make Outsourcing a Competitive Advantage The strategy is not new - but the extent to which we use outside expertise is unusual. |
CIO September 15, 2005 Edward Prewitt |
Benchmarking IT Greatness What separates the best IT departments from the rest? |
IndustryWeek January 1, 2007 |
ERP Breaks Barriers Enterprise resource planning, a software application that started within the manufacturing sector, has crossed industry lines to benefit business in all arenas. |
Bank Director 3rd Quarter 2010 Charles Keenan |
Front-burner Issues for the Audit Committee The audit committee's roles and responsibilities continue to broaden as evolving regulation and increasing demands for risk oversight turn up the heat on bank boards. |
T.H.E. Journal November 2001 Sylvia Charp |
Administrative Challenges Exploding service demands for more connections, greater speed, rapid distribution of information resources and increasing availability of new technologies are continually challenging to the educational information technology (IT) administrator... |
CIO February 1, 2004 David Clarke |
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game. |
CAUSE/EFFECT Vol 22 Num 4 1999 Gayle E. Jaacks and Michael Kurtz |
Lessons Learned in Process Reengineering at a Community College This article summarizes the successful reengineering of business processes to take full advantage of new functionality in a vendor system upgrade at a mid-sized community college. |
CIO July 16, 2010 |
Download Global Infrastructure Outsourcing Governance Model This process ensures constant joint oversight from Hess Corporation and its infrastructure vendor. |
CIO September 1, 2001 Christopher Koch |
Your Budget Playbook IT is the best way to force improvements in the ways people do their jobs. Learn what to spend your money on and where to save... |
Wall Street & Technology December 28, 2009 Michael Lobosco |
Evaluating Outsourcing Options The technology and capabilities of outsourced portfolio management systems offer functionality that is comparable to their installed counterparts. But not all outsourced solutions are created equal. |
ONLINE Jul/Aug 2008 Ginsburg & Noorlander |
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. |
Insurance & Technology May 16, 2007 Peggy Bresnick Kendler |
Effective Vendor Management Enables Insurance Companies to Get the Most Out of Software, IT Services and Outsourcing Contracts Questions and answers about insurer/vendor relationships. |
Financial Planning October 2, 2007 Ayers-Rigsby & Zarren |
Rules of Engagement Here's how to get more bang for your buck when you work with vendors. With prudent planning, you can avoid becoming a character in your own outsourcing horror story. |
CIO December 1, 2002 Susan H. Cramm |
Questions on The CIO's Green Mile I need to save some money in this last quarter. What can I do without endangering the business?... What tasks should IT departments outsource, and what percentage of total IT dollars should be outsourced?... How does the service-level-agreement (SLA) process tie in to budgeting? |
Knowledge@Wharton |
When and How to Outsource Your Web Hosting A look at hosting options and the advantages of outsourcing. |
CIO April 17, 2008 |
The Vendor Management Bible Whether you're new to vendor management or a seasoned negotiator, these expert tips can help you learn more about the process, add value to your deal with any vendor and put you in the driver's seat. |
CIO November 15, 2000 Eric Berkman |
Shark Repellent Discover how CIOs can help keep their companies out of court and the lawyers at bay... |
CIO October 15, 2001 Eric K. Clemons & Elizabeth T. Gray Jr. |
The Confidence Game To reap outsourcing's greatest rewards, both client and vendor must trust each other... |
CFO March 1, 2004 John Goff |
The Discreet Charm of the SMB Increasingly, enterprise software vendors are targeting small and midsize businesses. |
Bank Technology News February 2002 Joseph McKendrick |
Leave Computing to Us Outsourcing hits its stride in banking... |
Entrepreneur October 2003 Chris Penttila |
Close the Loop If you're outsourcing projects right and left, make sure the information you need is rolling back to you. |
IEEE Spectrum June 2006 Carl Selinger |
Making Committees Work Volunteering for committees is a great way to get involved in businesses and in professional societies. You'll learn new skills and subjects and rub elbows with people you might not normally get a chance to work with. This can open the door to potential mentoring relationships and, yes, job offers. |
Insurance & Technology May 4, 2009 Anthony O'Donnell |
Economy Drives Exploration of New Outsourcing Opportunities Insurers are slightly more cautious about the financial, political and security risks of offshoring, but they are keen to find new BPO opportunities. |
CRM July 6, 2012 Shantanu Das |
Create a Successful Global CRM Strategy Map out priorities based on your -- and your customers' -- values. |
Global Services March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers |
CRM January 1, 2007 Pawan Verma |
Offshore Call Center Activities By understanding the external and internal risks and by putting in place plans to manage or avoid these risks, companies can successfully offshore call center activities and meet corporate objectives. |
CIO February 1, 2006 Stephanie Overby |
Big Deals, Big Savings, Big Problems Large-scale outsourcing deals promise big savings, but they fail half the time. Here's how to make them work for you. |