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New Architect
December 2002
Amit Asaravala
How Can I Help You? Sprint's Claire is a representative who never sleeps. According to representatives at Sprint PCS, the Kansas City, Missouri-based company has been able to resolve 10 percent more customer service calls since Claire took over. So who is this Wonder Woman? She's a software program. mark for My Articles similar articles
Fast Company
October 2005
Ryan Underwood
Customers Last Which companies consistently rubbed customers the wrong way? The top three customer-service losers will shock absolutely no one. mark for My Articles similar articles
The Motley Fool
February 3, 2004
Alyce Lomax
Sprint's Wireless Wild Card As wireless loss widens, Wall Street expects a deal with IBM. mark for My Articles similar articles
Fast Company
September 2013
J.J. McCorvey
AmazonFresh Is Jeff Bezos' Last Mile Quest For Total Retail Domination AmazonFresh is really a Trojan horse. It's not about winning in grocery services. It's about dominating the market in same-day deliveries. mark for My Articles similar articles
Fast Company
December 2000
George Anders
What's So Wild About Wireless? The wireless Web is going to be huge, right? But how much of its promise will actually materialize? Are we in the early stages of the next Internet fad? Here's how the most serious players around separate sense from nonsense... mark for My Articles similar articles
PC Magazine
November 1, 2005
Sascha Segan
Sprint PCS Power Vision EV-DO Streaming video, real-time radio, downloadable music, and fast data transfers make this a killer mobile service for the media-hungry... First mobile music store... Sprint PCS Power Vision network... mark for My Articles similar articles
JavaWorld
September 2001
Sprint PCS brings Java to handsets Sprint PCS Group has jumped on the Java bandwagon, announcing an application developers' program in conjunction with Sun Microsystems Inc. and support for Java on a pair of handsets running the Palm Inc. operating system... mark for My Articles similar articles
PC World
September 2004
Laurianne McLaughlin
Smart Talk Time for a new cell phone, service plan or both? Use this guide to pick the perfect ones for your needs and budget. mark for My Articles similar articles
The Motley Fool
August 29, 2005
Alyce Lomax
An Amazonian Disappointment Is Amazon getting too big for its own good, losing touch with what its customers expect? Only time will tell, but it's an issue investors should hope the e-commerce behemoth is careful to address. mark for My Articles similar articles