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New Architect December 2002 Amit Asaravala |
How Can I Help You? Sprint's Claire is a representative who never sleeps. According to representatives at Sprint PCS, the Kansas City, Missouri-based company has been able to resolve 10 percent more customer service calls since Claire took over. So who is this Wonder Woman? She's a software program. |
Fast Company October 2005 Ryan Underwood |
Customers Last Which companies consistently rubbed customers the wrong way? The top three customer-service losers will shock absolutely no one. |
The Motley Fool February 3, 2004 Alyce Lomax |
Sprint's Wireless Wild Card As wireless loss widens, Wall Street expects a deal with IBM. |
Fast Company September 2013 J.J. McCorvey |
AmazonFresh Is Jeff Bezos' Last Mile Quest For Total Retail Domination AmazonFresh is really a Trojan horse. It's not about winning in grocery services. It's about dominating the market in same-day deliveries. |
Fast Company December 2000 George Anders |
What's So Wild About Wireless? The wireless Web is going to be huge, right? But how much of its promise will actually materialize? Are we in the early stages of the next Internet fad? Here's how the most serious players around separate sense from nonsense... |
PC Magazine November 1, 2005 Sascha Segan |
Sprint PCS Power Vision EV-DO Streaming video, real-time radio, downloadable music, and fast data transfers make this a killer mobile service for the media-hungry... First mobile music store... Sprint PCS Power Vision network... |
JavaWorld September 2001 |
Sprint PCS brings Java to handsets Sprint PCS Group has jumped on the Java bandwagon, announcing an application developers' program in conjunction with Sun Microsystems Inc. and support for Java on a pair of handsets running the Palm Inc. operating system... |
PC World September 2004 Laurianne McLaughlin |
Smart Talk Time for a new cell phone, service plan or both? Use this guide to pick the perfect ones for your needs and budget. |
The Motley Fool August 29, 2005 Alyce Lomax |
An Amazonian Disappointment Is Amazon getting too big for its own good, losing touch with what its customers expect? Only time will tell, but it's an issue investors should hope the e-commerce behemoth is careful to address. |