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Fast Company Mark Sullivan |
Apple Buys A Startup That May Help It Read Your Facial Expressions Apple wants its devices to understand the emotional states of human beings. At least its recent acquisitions and patents suggest so. |
CRM July 23, 2014 |
Confirmit Launches Confirmit Genius Analytics Solution Confirmit Genius mines for customer and market insights across vast volumes of text and social media data. |
CRM September 28, 2011 |
Confirmit Pushes Multichannel Engagements Beyond the Horizon Horizons Version 16 Feature Pack extends multichannel platform to maximize response rates and streamline reporting capabilities. |
Fast Company Alice Truong |
This Google Glass App Will Detect Your Emotions, Then Relay Them Back To Retailers After raising a $6 million series B round, facial recognition company Emotient will open a private beta for a Google Glass app that detects users emotions in real time. |
Technology Research News December 1, 2004 Kimberly Patch |
Conversational Engagement Tracked Researchers are aiming to allow computers to automatically assess peoples' engagement in a conversation by analyzing the way they speak rather than what they say. |
AskMen.com December 10, 2015 Alan Watkins |
Emotional Intelligence In Leadership Instead of trying to ignore or suppress our emotions, being aware of how you are feeling and ultimately controlling your emotional state is one of the most significant leadership breakthroughs available to you. |
CRM February 5, 2014 Maria Minsker |
BehaviorMatrix Secures Patent for Digital Emotional Data Capture New platform will give advertisers deeper insight and enable a higher level of personalization. |
CRM November 2013 Leonard Klie |
Philadelphia Insurance Listens to Customers The company sees retention increase after deploying a VoC solution from Confirmit. |
CRM July 2012 Leonard Klie |
Listening to the Voice of the Customer As companies adopt voice of the customer solutions, customers expect them to act on their feedback. |
CRM May 1, 2008 John Jennick |
Hatching a Customer-Connection Plan Egg, the British online bank, knows what its customers are thinking all the time, thanks to surveys conducted by Confirmit. |
Fast Company October 1999 Cathy Olofson |
Dream Society ...As information and intelligence become the domain of computers, society will place new value on the one human ability that can't be automated: emotion.... |