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CRM
August 10, 2011
Brittany Farb
Social Media Expands Role of the Customer While social media should be top of mind for businesses, they shouldn't sacrifice the basics. mark for My Articles similar articles
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May 2015
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Required Reading: Disrupting Digital Business Requires Right- and Left-Brain Thinking Digital Darwinism is unkind to those who wait. mark for My Articles similar articles
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May 2015
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Adapt or Perish When Digital Disruption Strikes It's nice to have options -- that's how disruption starts. mark for My Articles similar articles
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The 5 Ms of Social Insight Everything regarding a company's use of social interactions with customers should start with the five M's. mark for My Articles similar articles
CRM
August 20, 2013
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Companies Need to Shift Their Focus Companies that cling to a product-centric mentality will go the way of the Walkman. mark for My Articles similar articles
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December 2014
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Revealing the Keys to Leading Digital Transformations Smart technology investments are just the beginning. mark for My Articles similar articles
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March 17, 2014
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CIOs Are Pushing for More Innovation, Constellation Research Finds As CIOs embrace new responsibilities, a chief digital officer role may emerge in the c-suite. mark for My Articles similar articles
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July 7, 2014
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Businesses Must Answer the Call for Cloud-Based Integration With cloud platforms becoming increasingly complex, companies should strive for greater inter-connectivity. mark for My Articles similar articles