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The 5 Ms of Social Insight Everything regarding a company's use of social interactions with customers should start with the five M's. |
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Companies Need to Shift Their Focus Companies that cling to a product-centric mentality will go the way of the Walkman. |
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Revealing the Keys to Leading Digital Transformations Smart technology investments are just the beginning. |
CRM March 17, 2014 Maria Minsker |
CIOs Are Pushing for More Innovation, Constellation Research Finds As CIOs embrace new responsibilities, a chief digital officer role may emerge in the c-suite. |
CRM July 7, 2014 Maria Minsker |
Businesses Must Answer the Call for Cloud-Based Integration With cloud platforms becoming increasingly complex, companies should strive for greater inter-connectivity. |