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CRM
April 9, 2014 |
Sysomos and Clarabridge Partner on Multichannel Customer Analytics The technology partnership pairs social intelligence with customer insights.   |
CRM
August 6, 2013 |
Engagor Launches in the U.S., Secures $2.6 Million in Funding The provider of a real-time customer engagement, social media monitoring, and analytics platform opens a San Francisco office. |
CRM
December 6, 2013 |
Engagor Partners with Winvale to Bring Its Solutions to Government Clients Engagor's Partnership with Winvale makes its social media management platform available on the GSA. |
CRM
November 12, 2015 |
Clarabridge Updates Its CEM Platform New software release provides faster and deeper insights from customer feedback. |
CRM
November 13, 2013 |
Engagor Integrates with Salesforce, Desk, and Zendesk to Simplify Social Lead Generation Engagor's integration with leading CRM applications enhances sales and customer service processes through social channels. |
CRM
February 2014
Paul Greenberg |
CRM in the Age of Customer Engagement When definitions are in flux, flexibility is key. |
Information Today
March 4, 2010 |
Clarabridge Announces Beta Launch of Self-Service Text Analytics Product The online service will enable smaller organizations to upload and analyze their text-based emails and to survey open-end verbatims, transcripts, social media content, and any other textual data sources. |
Information Today
June 26, 2008 |
Clarabridge Releases Content Mining Platform 3.0 Clarabridge has incorporated new customer-driven capabilities, including an intuitive guided discovery interface for analysts and researchers, enterprise class deployment capabilities, and application and packaging enhancements. |
Information Today
November 2, 2009
Paula J. Hane |
Text Analytics Gains a Broader Audience in the Enterprise For the last several years, text analytics technologies have been continually improving and are increasingly being incorporated into new information filtering solutions. |
CRM
September 13, 2013
Syed Hasan |
Go from Lip Service to Real Service Boost your company's reputation with a comprehensive customer experience management program. |
