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CRM
August 2013
Marshall Lager |
Giving Small CRM Players Due Credit CRM's reality contest, and why you should pay attention.   |
Information Today
August 4, 2015 |
The Open Data Institute's Open Data Award Finalists Winners were chosen in five categories. |
CRM
January 2010
Joshua Weinberger |
CRM on Twitter: January 2010 The definition of innovation... Costs of innovation... How to measure innovation... Open innovation... etc. |
CRM
September 1, 2009 |
The 2009 CRM Market Awards - Introduction With the eighth annual CRM magazine Market Awards, we take note of the industry's mainstays as well as its newcomers, the expected along with the surprising. |
Insurance & Technology
May 19, 2010
Katherine Burger |
AXA Equitable CIO Discusses How Tech Helped Carrier Weather Economic Storm Kevin Murray, EVP and CIO of AXA Equitable, thinks the carrier's investment in enabling technologies such as rules engines and SOA have been key to its continued strong performance during economic turmoil. |
CIO
November 15, 2005
Michael Schrage |
Innovation Alchemy One of the most important things CIOs can create is the right mix of healthy environment and reliable process in order to foster innovation. |
CIO
December 23, 2008
Jarina D'Auria |
Five Things Judy Estrin Has Learned About Closing the Innovation Gap In her book, Closing the Innovation Gap, former Cisco CTO Judy Estrin shares why CIOs and other leaders must nurture innovation to fend off global competition. |
CRM
January 2010
Jessica Tsai |
Required Reading: Innovation by Design Roberto Verganti, author of Design-Driven Innovation, believes that leading the market requires you to find meaning outside the market. |
Search Engine Watch
August 14, 2008
Sage Lewis |
And the Link Love Award Winner is...You Entering contests, being a finalist in contests, and especially winning contests is link nirvana. Win or lose, a contest has endless linking potential. |
T.H.E. Journal
October 2000 |
Macromedia eLearning Innovation Award The first winners of the Macromedia eLearning Innovation Award, which recognizes authors of outstanding instructional content, are Smart Force and ExploreLearning.com... |
CIO
June 24, 2009
Stephanie Overby |
Rapid Prototyping Provides Innovation that Fits at the New York Times The New York Times pins its future on rapid prototyping of digital products and services. |
CRM
March 2015 |
The 2015 CRM Service Awards: Service Leaders We honor the innovative companies behind the developments in cloud offerings, chat software, search capabilities, mobile solutions, and other technologies that have had a significant impact. |
CRM
May 2010
Jim Dickie |
Has CRM Lost Its Revenue Mojo? Innovation is the only thing that can help - and you may be overdue. |
Entrepreneur
January 2004
Catherine Seda |
Sweet Reward Web awards give your site a huge boost. |
Entrepreneur
September 2002
Katherine Catlin |
Practice Makes Perfect Introducing the top innovators of 1989. As you would imagine, they've done a lot more innovating in the meantime. |
Bank Systems & Technology
March 29, 2006
Katherine Burger |
You're Wearing That? Innovation is not just about new products and services, but also encompasses business model innovation, process innovation, culture innovation and management system innovation. |
IndustryWeek
April 20, 2011 |
Great Idea! Now What? The 'other side of innovation' proves challenging for even the best companies. |
Information Today
April 29, 2010 |
Thomson Reuters and WIPO Launch Free Patent Information Access in Developing Countries The aim of the program, which is due to launch in September 2010, is to foster global innovation by enabling the development of solutions to the world's technical challenges. |
CRM
March 2015
David Myron |
Small Customer Service Vendors Can Make Big Contributions A best-of-breed solution from a small company doesn't have to be such a risky proposition after all. |
CRM
September 1, 2009
David Myron |
CRM Bucks the Downward Financial Trend The CRM industry grew 12.5 percent in 2008, to $9.15 billion. |
CRM
August 2010
Marshall Lager |
These Awards Are Yours The winners of the 2010 Market Awards do in fact come from users like you, just not directly. |
IndustryWeek
January 31, 2012
Josh Cable |
GE Barometer: Executives Believe Innovation and Growth Go Hand-in-Hand However, uncertainty in the global economy is curbing their companies' appetites for risk and making it harder for them to find capital. |
IndustryWeek
October 1, 2008
Jill Jusko |
Measured Success: By The Numbers Customer satisfaction is a popular metric by which to gauge the success of innovation efforts. But it's not the only one. |
CIO
March 25, 2011
Joe Eng |
Make IT Innovation Everyone's Job How JetBlue's CIO instills a culture of innovation throughout his IT organization. |
BusinessWeek
September 17, 2009 |
Regulating Financial Innovation: Three Views Economists and policymakers are divided over the right way to regulate innovative consumer financial products. Here are the three main perspectives. |
CRM
October 1, 2005
David Myron |
Back to Double-Digit Growth There will likely come a time when not one, but all CRM application vendors in the large enterprise category offer a hosted solution. |
CIO
August 1, 2001
Meg Mitchell Moore |
Jeffrey Govendo - Interview As president of The Innovative Edge, Jeffrey Govendo teaches people to turn ideas into viable business options... |
CRM
April 2005 |
The 2005 CRM Service Awards: Introduction A preview of CRM Service Awards recognizing excellence in customer service. |
The Motley Fool
October 21, 2011
John Reeves |
Identifying Innovative Companies A new study identifies five ways that CEOs and executives can get better at innovation. |
IndustryWeek
May 1, 2008
Jill Jusko |
Bookshelf: Innovation to the Core: A Blueprint for Transforming the Way your Company Innovates In their new book, Peter Skarzynski and Rowan Gibson detail how to evaluate new growth opportunities, provide guidelines to manage innovation resources and suggest design rules to improve a corporation's innovation pipeline. |
Fast Company
March 2014
Robert Safian |
The World's Most Innovative Companies 2014 The culture of innovation across the globe is more robust than ever. We think that's worth celebrating. |
CRM
January 2010
Marshall Lager |
Everything Old Is New Again Innovation is change, but change isn't necessarily innovation. |
CRM
August 2010 |
The 2010 CRM Market Awards - Introduction Vendors, consultants, and end-user companies that focus on customer relationships and the customer experience through the sophisticated integration of people, processes, and technologies are honored. |
IndustryWeek
January 1, 2009
Jill Jusko |
Myths of Innovation A new report by Accenture and The Manufacturing Institute aims to help manufacturers find that right road to innovation, offering paths to explore as well as summarizing the current state of innovation. |
CIO
August 29, 2011
Weiss & Drewry |
How Collaboration Enables Affordable Innovation Top companies are turning to crowd sourcing on public and private networks to pave the way to more affordable idea creation. |
Fast Company
April 2008 |
Making Innovation Work Approaching innovation systematically and being ruthless about the allocation of resources to it are keys to a successful business. Here are some simple mistakes made by companies that muffled innovation. |
Fast Company
October 2005
Tom Kelley |
The 10 Faces of Innovation In an exclusive book excerpt from the general manager of Ideo, we meet the personality types it takes to keep creativity thriving - and the devil's advocate at bay. |
Pharmaceutical Executive
January 1, 2012
Bill Drummy |
Scared to Death The pharma industry's risk-aversion is risking its survival. Where did the courage to innovate go? |
Fast Company
May 2008
Anya Kamenetz |
The Power of the Prize Lo and behold, contests actually work to spur innovation. So should we use them for everything? |
Entrepreneur
August 2007
Mark Henricks |
Imagine That Greenmaker Supply Co. is a good example of how a business can keep innovating to remain competitive. Follow their lead to keep those ideas and creative juices flowing. |
CRM
September 1, 2007
David Myron |
CRM Continues Its Climb Salesforce.com and others prove that small oceans can still make big, big waves. |
Fast Company
January 2004 |
If He's So Smart: Steve Jobs, Apple, and the Limits of Innovation The battle over digital music is just another verse in Apple's sad song: This astonishingly imaginative company keeps getting muscled out of markets it creates. So what does Apple have to tell us about innovation? |
CRM
August 2, 2010 |
CRM Magazine Announces Winners of 2010 CRM Market Awards With its ninth annual CRM Market Awards, CRM magazine honors the vendors, consultants, and end-user companies that focus on customer relationships and the customer experience through the sophisticated integration of people, processes, and technologies. |
CRM
June 24, 2011
Elisa O'Donnell |
Kill the Office of Innovation What it really takes to create a thriving innovation capacity within an organization. |
IndustryWeek
October 1, 2007
Jill Jusko |
Innovation Grade: Improvement Needed One would think that U.S. manufacturing firms were zeroed in on improving their innovation efforts. But, new research suggests that their efforts are struggling. |
IndustryWeek
November 16, 2011
David Peace |
Strategies for Success in Product Innovation Two strategies prime your pipeline for faster, more profitable product development. |
CIO
December 1, 2006
Gary Beach |
Employee Power Where will 2007's innovative ideas come from? You need look no further than your own backyard. |
CIO
February 25, 2009
Diann Daniel |
Guy Kawasaki on Innovation and the Myth of Lightning-Bolt Inspiration Power Twitter user, former Mac evangelist, and Alltop cofounder Guy Kawasaki knows a thing or two about innovation. |
AFP eWire
October 14, 2008 |
Fundraising Strategies: Make Time for Innovation In fundraising and the nonprofit sector as a whole, the sky is the limit for new ideas and better methods. But the trick, say the authors of a recent W.K. Kellogg Foundation report, is to incorporate a culture of systematic innovation. |
HBS Working Knowledge
March 5, 2008
Jim Heskett |
Where Will Management Innovation Take Us? Because of continued development of the Internet and the transparency and communities it has spawned, and new attitudes toward work, management could change a lot in the coming years. |
