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Your CEO's Salary May Turn Off Customers Customers prefer to buy products from retailers with low CEO-to-worker pay ratios, according to new research   |
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Saks Appeal The department store retailer provides some hot shopping. |
HBS Working Knowledge
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Corstjens & Lal |
Busting Six Myths About Customer Loyalty Programs Low-margin retailers argue they can't afford customer loyalty programs, but is that true? Rajiv Lal and Marcel Corstjens make the case that such programs are profit-enhancing differentiators. |
HBS Working Knowledge
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How Government Can Restore the Faith of Citizens Michael Norton and Ryan Buell ask, would we like government more if we could see what it was doing? |
The Motley Fool
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Santa Skipping Wal-Mart? So the retailer's sales are down. There are plenty of other reasons for investors to be of good cheer. |
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Companies Should Compete for Your Privacy Consumers are sometimes willing to trade personal data for lower prices. How should companies compete for that valuable information? A discussion with Ramon Casadesus-Masanell and Andres Hervas-Drane. |
HBS Working Knowledge
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Should More Transparency Extend to Education for Management? Should the quality of the educational process be the primary concern in the debate over grade disclosure? |
CIO
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Profit from Transparency Should your customers compare prices, post opinions and pit you against your competitors? Absolutely. |
BusinessWeek
November 8, 2004
Louise Lee |
Santa's Feeling Strapped This Year Consumer confidence fell in October for the third month in a row. Income growth is sluggish. Energy prices are soaring. And retailers across the country are bracing for what could be a cheerless season. |
