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CRM
December 18, 2014 |
Spoken Partners with Avaya on Cloud Contact Center Solutions The partnership yields a hybrid cloud contact center as a service offering.   |
CRM
November 2014
Donna Fluss |
Is It Time to Move Your Contact Center to the Cloud? Make sure you understand the myths and realities. |
CRM
September 2015
Leonard Klie |
Contact Centers Continue Cloud Migration ContactBabel sees huge growth in hosted customer support |
InternetNews
September 13, 2010 |
Novell Debuts Tool to Manage Private Clouds With its new Cloud Manager solution, Novell is looking to simplify the management of cloud-based infrastructure and integrate IT and business operations. |
InternetNews
August 24, 2010 |
Novell Touts Access Security for the Cloud Enterprises could benefit from extending the types of identity and access controls they use in their data centers to workloads in the cloud, Novell says. |
CIO
April 11, 2011 |
The Hype Was Right on Cloud Computing Michael Friedenberg, President and CEO of IDG Enterprise, shares data from our recent survey on cloud computing that shows actual adoption is well under way. |
CIO
June 14, 2012
James Staten |
How CIOs Can Get More From the Cloud Enterprise IT leaders are increasingly embracing cloud services. In order for these services to be successful, however, business and IT need to communicate and collaborate. |
PHONE+
December 7, 2009
Michael Murphy |
Get Your Head in the Cloud Cloud computing can can provide additional value to new and existing clients. |
CRM
December 27, 2013
Glen Schrank |
Cloud Adoption Hits C-Level Resistance Companies need to bridge the technology disconnect. |
The Motley Fool
June 28, 2011
Aimee Duffy |
Give In to the Cloud Cloud computing is here to stay, and everyone wants in. |
InternetNews
September 17, 2010 |
Appirio CloudWorks Targets SaaS Interoperability New offering from enterprise service provider Appirio aims to break down "SaaS silos" to enable businesses to switch from one cloud provider to another at minimal cost. |
CRM
January 2016
Donna Fluss |
Cloud-Based Contact Centers: The Sky's the Limit The market is starting to soar thanks to flexibility, cost-effectiveness, and ever-increasing reliability |
InternetNews
January 19, 2011 |
Microsoft Unveils Next Gen CRM in the Cloud Microsoft Dynamics CRM Online is delivered ahead of the company's server version. |
CRM
February 2014
Donna Fluss |
Exploring the Role of Cloud-Based Contact Center Solutions Adoption is growing, but concerns remain. |
The Motley Fool
August 30, 2010
Carl Bagh |
HP Launches "Cloud Start" as Bidding War for 3PAR Intensifies Hewlett-Packard announces the launch of Cloud Start, industry's first one-stop solution to host a private cloud environment within 30 days. |
InternetNews
June 7, 2010 |
Google Talks Up Cloud Security Features Google's efforts to become a viable alternative for enterprises looking to store and manage their data in the cloud will largely be determined by its ability to provide ironclad security. |
InternetNews
November 5, 2009 |
IBM Brings Developers Into the Cloud Sure, the cloud may make sense for operations - but what about developers? |
CRM
January 12, 2011 |
Verecloud Partners with Intalio to Deliver CRM Cloud Services Intalio's CRM solution to enhance Nimbus CSB cloud brokerage offering to communication service providers. |
InternetNews
January 13, 2011 |
Does Cloud Computing Stimulate IT Hiring? A new survey details the impact of cloud computing projects on IT hiring and also shows quite a gap between enterprise and small business plans to leverage cloud platforms. |
InternetNews
July 23, 2010 |
Enterprise SaaS Surges in 2010: Gartner Businesses are poised to spend more than $8.5 billion this year on cloud and hosted solutions. |
PHONE+
April 1, 2010
Peter Thornycroft |
Moving Communications Into the Cloud Cloud computing already has solid momentum, so CIOs should be preparing the necessary adjustments to their business models. |
InternetNews
July 15, 2010 |
Enterprises Using the Cloud More Than They Think A recent study by Web performance measurement firm Gomez found that large companies are relying on public cloud services without even realizing it. |
Registered Rep.
August 15, 2011
Lauren Barack |
Financial Advisors Putting Client Data in "The Clouds" Welcome to the cloud: a way to store and network information that independent reps are adopting, making quick use of the nimble set-up, lower overhead and what they say can be a more secured space for client data. |
PHONE+
Charlene O'Hanlon |
Partners' Best Bets for Cloud Services Channel partners looking to get into cloud services can hedge their bets on four technologies sure to sell. |
InternetNews
June 9, 2010 |
Why SMBs Should Embrace Hybrid Computing A mixture of on-premise software applications combined with other apps and services based in the cloud can help SMBs save money and still maintain control and security of their most important data. |
InternetNews
September 1, 2010 |
IBM Talks Up Enterprise Cloud Plans, Benefits IBM drops details on its efforts to build and buy cloud products and services tailored for for uses like compliance, collaboration and communications across an array of industries. |
CRM
January 2013
Leonard Klie |
Building an Impenetrable Cloud Companies concerned about data security have more hybrid (public and private) cloud computing options. |
CIO
July 31, 2009
Carolyn Johnson |
Cloud Computing Survey: Adoption Prospects Are Hazy IT buyers are uncertain about savings from cloud computing, while concerns about security are on the rise. |
InternetNews
October 20, 2010 |
IBM Stepping Up Security in the Cloud Recognizing that security concerns are a drag on enterprise adoption of cloud technologies, IBM is rolling out a suite of services and technologies to improve businesses' security stance. |
CRM
January 2015
Donna Fluss |
Navigating the Cloud-Based Contact Center Infrastructure Market Ease of use is key consideration for potential buyers. |
CFO
December 1, 2010
David McCann |
Be Clear about the Cloud As the dominant IT paradigm continues to shift, companies need to manage critical components of the migration. |
InternetNews
June 29, 2010 |
McAfee Rolls Out SaaS Cloud Security Suite With its latest offering, SaaS Web Protection, security vendor McAfee is aiming to deliver a cloud-based software portfolio to combat malware and other online threats. |
CRM
August 2010
Lauren McKay |
On the Scene: Sage Insights '10 -- Sage Succumbs to Cloud Computing One of the last vendors to dive into on-demand, Sage partners with Amazon.com for SalesLogix Cloud. |
CRM
June 2012
J. David Lashar |
Smarter CRM Sometimes, the cloud is not enough. Smarter organizations are realizing that they need to go beyond a CRM strategy of migrating transactional applications into the cloud. They are pursuing next-generation CRM strategies centered on serving customers. |
InternetNews
July 13, 2010 |
Microsoft Broadens Intune Cloud Beta for SMBs More firms can test out Microsoft's Intune system management service. |
CIO
December 10, 2012
John Moore |
Cloud Service Brokerages Emerge As New Integrators A cloud service brokerage serves as an intermediary between you and your cloud service provider by aggregating multiple cloud services, integrating then with in-house apps and customizing them to meet your needs. |
InternetNews
July 21, 2010 |
U.S. Agencies Inch Ahead on Federal Cloud The benefits of cloud computing are already reshaping enterprise IT planning. Now the federal government is aiming to similarly leverage the model's strengths - though plenty of obstacles remain. |
InternetNews
April 21, 2010 |
Salesforce Nabs Jigsaw in Business Contact Push Move will help drive cloud-based data services initiatives for the CRM and enterprise applications player. |
PHONE+
January 19, 2010
Dany Bouchedid |
Is DR Pie in the Sky for Today's Clouds? Just how safe is the cloud computing? Can your data and mission-critical applications be trusted to the cloud? And can you trust the cloud to provide secure disaster recovery? |
InternetNews
April 8, 2010 |
Cloud Application Management Sees New Players Eucalyptus System teams with GroundWork Open Source to go better pursue the growing market for cloud app monitoring and management. |
InternetNews
December 2, 2009 |
Verizon Pitches Cloud Consulting for Enterprises Verizon looks to help businesses manage and maintain services in the cloud. |
InternetNews
March 29, 2010 |
Cloud-based Mobile Apps Gain Popularity Analysts predict a bright future for mobile cloud computing, finding that the number of enterprise customers using cloud-based mobile apps will mushroom. |
PHONE+
November 16, 2009 |
AT&T Developing Cloud-Computing Service You might say AT&T's head is in the cloud. The company says it's developing a cloud-computing service with help from Sun and VMWare. |
CIO
February 24, 2010
Jim Hietala |
Compliance Under a Cloud Cloud services buyers beware: vendors must address security regulations. |
CIO
March 28, 2012
Lauren Brousell |
CIOs Plan to Increase Cloud Spending An exclusive survey finds that many CIOs say cloud services are a plus for business continuity and speedy deployment. But they still worry about security. |
InternetNews
June 15, 2010 |
Google's Online Marketplace Gains 16 New Apps There are plenty of new business and productivity applications in the new set of applications at Google's Marketplace. |
InternetNews
August 26, 2009 |
Amazon Looks to Take Cloud 'Virtually' Private Amazon is aiming to cash in on businesses' growing interest in private cloud computing by building an offshoot of its existing public cloud offerings. |
InternetNews
October 29, 2010 |
Cloud Computing Survey Has an IT Focus The Appirio-sponsored survey of IT decision-makers, highlights both cloud computing's potential and misconceptions that could be limiting its wider adoption. |
CRM
August 18, 2015 |
Oracle Updates Service Cloud and Oracle Social Cloud The latest releases of Service Cloud and Social Cloud enable brands to leverage social channels and self-service communities to expand customer engagements and business insights. |
CIO
May 13, 2010
Maryfran Johnson |
Cloud Integration Triggers Familiar Headaches There's no easy way to integrate on-premise systems with the cloud or multiple clouds with each other. |
