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Mitel Enhances Customer Contact Center Solutions Suite New Contact Center Solutions deliver social media monitoring and enable agents to serve customers from anywhere using any device.   |
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Cincy's Zoo Goes Ape for IBM Cognos solution leads to 50,000 new visits and revenue growth. |
| PHONE+ |
Case Study: Auto Dealer Saves With Mitel Thin Client Strategy One of Summit's key challenges was to develop a voice and data technology architecture with the agility to service its fast-paced business model and rapid growth. |
PC Magazine
June 22, 2004
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VoIP: The Right Call After years of hype and unfulfilled promises, IP telephony-- also known as Voice over IP (VoIP)--has finally evolved as a true option for small and medium-size businesses. |
T.H.E. Journal
November 2008
Dian Schaffhauser |
Is VoIP Worth It? School districts have by and large had great results implementing VoIP, which has become the conduit for delivering expanded functionality, achieving greater internal control, and gaining freedom from onerous monthly phone bills. |
CRM
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The 2011 CRM Elite Sometimes, cutting costs and streamlining operations are the impetus behind a CRM investment. Here are examples of successful implementations. |
T.H.E. Journal
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Cutting Edge Voice and Data Infrastructure on a Single Network at McMurry University ...The Mitel solution provides the campus with the latest in telecommunications services, Internet access and high bandwidth data network capabilities, all over a single, centrally managed backbone network... |
CRM
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The Right Numbers Customer relationship management, together with telephony technologies, leads to better sales for a direct marketer. |
