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The Motley Fool
April 23, 2007
Tom Taulli |
RightNow All Wrong RightNow's apparent internal tumult could harm its growth. The software company's stock plummeted 17% following last week's earnings report.   |
CRM
March 2010
Christopher Musico |
Email Management You've Got Mail: Despite fits and starts, many still believe email management solutions can deliver on their promise. |
CRM
April 2006 |
The 2006 Service Elite Awards Here's five organizations that reaped the benefits of their contact center and customer service initiative: Washington State Department of Information Services... Charter Communications... Health Net... etc. |
The Motley Fool
April 25, 2006
Tom Taulli |
Right On, RightNow! The customer-management software creator announces another fine quarter. Investors, take note. |
The Motley Fool
October 26, 2005
Tom Taulli |
RightNow Is Getting It Right The CRM software provider is poised to capitalize on circumstances in its market. Investors, take note. |
InternetNews
August 10, 2005
Susan Kuchinskas |
RightNow Does It for Customers The company updates its CRM app and introduces two products to leverage customer data. |
The Motley Fool
October 24, 2011
Brian D. Pacampara |
RightNow Technologies Shares Soared: What You Need to Know Shares of RightNow Technologies popped 19% on Monday after software giant Oracle agreed to buy the cloud-based customer service specialist for roughly $1.5 billion. |
CRM
June 1, 2005
Colin Beasty |
A College Learns a Thing or Two From CRM The University of South Florida supports an 800 percent IT increase by turning to RightNow. |
CRM
April 2008
Jessica Tsai |
The 2008 CRM Service Awards: Elite -- iRobot Automation is second nature to robotics supplier iRobot, making automated customer service from RightNow Technologies a solid match. |
CRM
October 24, 2011
Judith Aquino |
Oracle to Acquire RightNow Technologies The $1.5 billion deal to acquire RightNow Technologies is part of an aggressive move to offer more cloud solutions, Oracle says. |
CRM
March 2011 |
The 2011 Service Elite This quartet of service winners cuts across the corporate spectrum - from IT management and telecom, to vision care, and energy. |
The Motley Fool
February 5, 2007
Tom Taulli |
RightNow Gets With the Program With a strong product, the customer service software developer is looking for the right business model. As for earnings, the guidance is for a loss of $0.56 to $0.64 per share. |
CRM
May 1, 2007
Jessica Sebor |
Market Focus: Government: Citizen Satisfaction The public sector thinks differently about the C in CRM, as more vendors cater to this vertical's specific needs. |
CRM
February 2010
Christopher Musico |
Food for Thought RightNow Technologies helps Organic Valley feed information-hungry consumers. |
CRM
March 1, 2013
Leonard Klie |
Oracle Releases RightNow Cloud Service Update New features are designed to increase community engagement and improve message relevancy with customers and employees. |
CRM
April 1, 2004
Doug Sussman |
How New York's Metropolitan Transportation Authority Keep Customer Communications Moving New York's Metropolitan Transportation Authority uses CRM to keep customer communications moving. |
CRM
May 17, 2012 |
Oracle Pairs RightNow CX Cloud with Fusion CRM The pairing allows companies to bring customer experience and sales force automation together in the cloud. |
CRM
December 2011
Aquino & Klie |
Oracle to Acquire RightNow Technologies The $1.5 billion deal is part of an aggressive move to offer more cloud solutions, Oracle says. |
Bank Technology News
August 2006
John Adams |
Customer Experience: Frequent Questions Need New Answers TD Banknorth is among the banks working to improve answers to common customer queries. The first step is updating the questions themselves. |
The Motley Fool
July 24, 2011 |
RightNow Technologies Earnings Preview RightNow Technologies will unveil its latest earnings on Wednesday, July 27. |
CRM
November 1, 2007
Coreen Bailor |
On the Scene: Gianforte Talks CRM The industry rebel - and founder and chief executive officer of RightNow Technologies - sits down for a chat. |
CRM
July 2004
Joshua Weinberger |
The Sweet Taste of Success Ben & Jerry's gives the scoop on how it serves up information to its customers using RightNow. |
CRM
September 2007 |
The 2007 Market Awards: Hall of Fame RightNow Technologies, due to Greg Gianforte's vision, has proven that the SaaS model is viable in areas outside of simple sales/lead tracking solutions. |
CRM
March 2010 |
The 2010 CRM Service Awards: Introduction These awards are designed to remind us that technology plays a critical role in the customer experience. |
CRM
February 2, 2004
Martin Schneider |
Vertical Focus: Financial Services Firms Learn to Value Relationships, Not Transactions Profits and speedy service are still key, but financial services firms are getting back to basics. |
CFO
December 1, 2010
O'Sullivan & Tedesco |
Members Only One corner of the retail world expects to flourish this holiday season: a very specific kind of online luxury-goods purveyor. |
CRM
March 2004
the CRM editors |
The 2004 Service Leaders--Part II The leading customer service vendors for 2004 |
The Motley Fool
August 18, 2010 |
CAPS' Weekly Top Stock Idea Our investing community's latest prime pick: RightNow Technologies |
