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CRM
November 2014
Donna Fluss |
Is It Time to Move Your Contact Center to the Cloud? Make sure you understand the myths and realities.   |
Investment Advisor
May 2010
Dan Skiles |
More Integration Opportunities? Yes, Maybe . . . It is assumed that a cloud-based system will provide more data integration opportunities, but that may be a false assumption if there are significant gaps in the translation interface between two different programs. |
PC Magazine
March 18, 2010
Samara Lynn |
13 Terrific Cloud Services for Small Business Cloud computing is one of the most hyped technology trends of 2010. Here are a dozen cloud-computing services that are perfect for SMBs. |
CRM
January 2013
Donna Fluss |
Why Contact Centers Are Moving to the Cloud Low cost and flexibility make this a win-win solution for many enterprises. |
InternetNews
October 19, 2010 |
Microsoft Unwraps Office 365 Cloud Computing Office, Exchange and Sharepoint are all part of Microsoft's new Office 365 offering. |
InternetNews
June 7, 2010 |
Google Talks Up Cloud Security Features Google's efforts to become a viable alternative for enterprises looking to store and manage their data in the cloud will largely be determined by its ability to provide ironclad security. |
InternetNews
April 7, 2010 |
Government Tech Looks to the Cloud Federal CIO Vivek Kundra outlines why it's critical for the U.S. government to transition its infrastructure to cloud models. |
InternetNews
June 9, 2010 |
Why SMBs Should Embrace Hybrid Computing A mixture of on-premise software applications combined with other apps and services based in the cloud can help SMBs save money and still maintain control and security of their most important data. |
InternetNews
December 2, 2010 |
GSA Going Google for Cloud Apps Firm awards Google a major contract to power its email using cloud-based technology, leaving Microsoft, which is also vying for government dollars for its cloud services, crying foul. |
CIO
August 1, 2011
Stephanie Overby |
CIOs Lack Adequate Cloud Computing Knowledge Cloud computing adoption is increasing rapidly, but CIOs' ability to structure and manage these deals is not keeping pace. |
CRM
January 2015
Donna Fluss |
Navigating the Cloud-Based Contact Center Infrastructure Market Ease of use is key consideration for potential buyers. |
InternetNews
June 17, 2010
Larry Barrett |
Cloud Computing Must Have Proper Governance Cloud computing has taken off as a trend in enterprise IT, but analysts say proper governance is necessary for companies to realize the full benefits of on-demand systems. |
InternetNews
July 13, 2010 |
Microsoft Broadens Intune Cloud Beta for SMBs More firms can test out Microsoft's Intune system management service. |
CRM
February 2014
Donna Fluss |
Exploring the Role of Cloud-Based Contact Center Solutions Adoption is growing, but concerns remain. |
CRM
July 2, 2014
Robert Killory |
The Contact Center Revolution While the benefits of the cloud are obvious, figuring out the logistics is less clear. |
CRM
December 18, 2014 |
Spoken Partners with Avaya on Cloud Contact Center Solutions The partnership yields a hybrid cloud contact center as a service offering. |
InternetNews
June 29, 2010 |
McAfee Rolls Out SaaS Cloud Security Suite With its latest offering, SaaS Web Protection, security vendor McAfee is aiming to deliver a cloud-based software portfolio to combat malware and other online threats. |
InternetNews
October 29, 2010 |
Cloud Computing Survey Has an IT Focus The Appirio-sponsored survey of IT decision-makers, highlights both cloud computing's potential and misconceptions that could be limiting its wider adoption. |
InternetNews
December 22, 2010 |
SUNY Taps Microsoft for Cloud Contract As it looks to move beyond installed software to cloud-based services, Microsoft has secured another significant client in the State University of New York's network of campuses. |
InternetNews
April 14, 2010 |
Google Hints on Gmail Enhancements for Business Google showcases some of its innovations before a crowd of CIOs while making another case for all things cloud-based. |
Insurance & Technology
September 18, 2009
Anthony O'Donnell |
Patni Announces Cloud Services Strategy Global services provider Patni Computer Systems has announced the first in a series of consulting and software services initiatives designed to help customers accelerate deployment to a cloud computing environment |
InternetNews
November 22, 2010 |
Google Gives MS Office Users a New Cloud Option With Google Cloud Connect, the search giant reveals what its plans are for DocVerse, the cloud computing startup it bought earlier this year. |
CRM
January 2016
Donna Fluss |
Cloud-Based Contact Centers: The Sky's the Limit The market is starting to soar thanks to flexibility, cost-effectiveness, and ever-increasing reliability |
InternetNews
February 11, 2010 |
Red Hat Talks Up Open Source Cloud Plans Red Hat details initiatives aimed at expanding infrastructure and applications through cloud-based open source projects at its Open Source Cloud Computing Forum. |
InternetNews
April 20, 2010 |
Microsoft Intune Offers Cloud-Based Management The next step in Microsoft's cloud computing initiative is the release of a beta version of subscription-based management tools on a for mid-sized companies. |
PHONE+
January 19, 2010
Dany Bouchedid |
Is DR Pie in the Sky for Today's Clouds? Just how safe is the cloud computing? Can your data and mission-critical applications be trusted to the cloud? And can you trust the cloud to provide secure disaster recovery? |
InternetNews
September 13, 2010 |
Novell Debuts Tool to Manage Private Clouds With its new Cloud Manager solution, Novell is looking to simplify the management of cloud-based infrastructure and integrate IT and business operations. |
Investment Advisor
July 1, 2011
Dan Skiles |
Could a Mac Be in Your Firm's Future? Today, we see many advisors using iPhones, and now iPads are becoming more common. Is it now time for you to think about purchasing Macs for your office as well? |
InternetNews
January 13, 2011 |
Does Cloud Computing Stimulate IT Hiring? A new survey details the impact of cloud computing projects on IT hiring and also shows quite a gap between enterprise and small business plans to leverage cloud platforms. |
InternetNews
November 2, 2010 |
Dell Snaps Up SaaS Supplier Boomi With the acquisition of Boomi, Dell gains a company that specializes in Software-as-a-Service integration. |
CIO
July 31, 2009
Carolyn Johnson |
Cloud Computing Survey: Adoption Prospects Are Hazy IT buyers are uncertain about savings from cloud computing, while concerns about security are on the rise. |
InternetNews
January 26, 2011 |
Privacy Concerns Weigh on Cloud Adoption A new poll of top executives ranks their objections to moving to cloud-computing systems, with nearly half saying that privacy worries are their biggest concern. |
PC Magazine
April 18, 2011
Samara Lynn |
Microsoft Office 365 Beta By delivering Office, Exchange, SharePoint, and Lync online, Office 365 (Beta) takes Microsoft deep into the cloud. Windows-centric businesses should embrace the move, which promises better integration, easier management, and significant cost savings. |
CIO
April 11, 2011 |
The Hype Was Right on Cloud Computing Michael Friedenberg, President and CEO of IDG Enterprise, shares data from our recent survey on cloud computing that shows actual adoption is well under way. |
PHONE+
Charlene O'Hanlon |
Partners' Best Bets for Cloud Services Channel partners looking to get into cloud services can hedge their bets on four technologies sure to sell. |
InternetNews
January 27, 2010 |
Azure Makes Cloud Computing Innovation Safe Azure will allow innovators and developers to off-load a lot of cloud deployment issues to a big partner and provide an environment that won't give IT conniptions. |
InternetNews
June 17, 2010 |
Can the Feds Keep Data Private on the Cloud? The White House IT team has made its marching orders to the agencies clear: the cloud is the way to go. But with so much data in play, will privacy fall by the wayside? |
CIO
September 19, 2013
Sharon Florentine |
Demand for Cloud Skills Still Outpaces Supply of Workers Cloud technology is a 'must-have' for organizations building out or replacing their data center architecture, but there's still a major cloud skills gap that's impeding faster adoption and growth |
InternetNews
March 29, 2010 |
Cloud-based Mobile Apps Gain Popularity Analysts predict a bright future for mobile cloud computing, finding that the number of enterprise customers using cloud-based mobile apps will mushroom. |
InternetNews
March 9, 2010 |
10 Things CIOs Need to Know About the Cloud Here's a closer look at the top 10 challenges and issues facing enterprises as they begin to embrace the cloud and Software-as-a-Service model. |
InternetNews
January 4, 2011 |
Cisco Banks on Open Source in Cloud Shift Networking giant looks ahead to forging new partnerships with open source communities as cloud computing infrastructure matures and deployments expand. |
InternetNews
September 28, 2010 |
Minnesota Signs Off on Microsoft Cloud Project The North Star State signs a contract to use Microsoft's cloud-based unified communications and collaboration apps. |
InternetNews
July 15, 2010 |
Startup Offers Third-Party Google Apps Backup A Cambridge, Mass.-based company called Backupify is pitching IT admins on a cloud-based backup service for Google Apps, offering an additional safeguard to augment Google's own storage. |
InternetNews
December 2, 2009 |
Verizon Pitches Cloud Consulting for Enterprises Verizon looks to help businesses manage and maintain services in the cloud. |
Financial Planning
January 1, 2012
Joel Bruckenstein |
Salesforce: More than Just CRM Social enterprise software is still in the early stages of development, but there is clearly a social media revolution taking place that advisors can't afford to ignore. |
PHONE+
September 1, 2009
Steve Hilton |
Ask Steve: Is Cloud Computing Ready for SMBs? Wide-scale cloud-based computing offerings for SMBs are still in the early design phase. |
InternetNews
February 16, 2010 |
Adobe Offers Cloud Version of LiveCycle Suite 2 The company launches LiveCycle Managed Services, a cloud-based version of the suite that runs on Amazon's Elastic Compute Cloud. |
InternetNews
May 10, 2010 |
IDC Sees Bright Future for Cloud Projects Server revenue for both public and private cloud installations is poised for dramatic growth as enterprises upgrade their aging hardware infrastructure. |
The Motley Fool
May 4, 2011
Arunava De |
Microsoft Retargets the Cloud-Computing Juggernaut Microsoft launches Office 365 targeted at Google. Will it find victory? |
Insurance & Technology
July 2, 2010
Nathan Golia |
Nippon Life Insurance, IBM Join for Cloud Initiative The companies say that cloud testing capabilities will improve speed to market while reducing labor costs. |
