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Insurance & Technology February 11, 2010 Anthony O'Donnell	CNA to Build Western Service Center Denver facility will feature claim handling, policy processing, a call center as well as billing and collections.
Insurance & Technology February 6, 2008 Anthony O'Donnell	CNA Builds Out Underwriting Data Marts. CNA currently is expanding Merlin from being a source purely of financial information to one that includes underwriting information.
Insurance & Technology December 7, 2009 Anthony O'Donnell	CNA's CIO Ray Oral Drives Reinvestment in the Business CNA CIO Ray Oral is directing increased IT spending to areas such as systems consolidation and analytics for distribution and underwriting decision support.
Insurance & Technology September 2, 2009 Anthony O'Donnell	Ray Oral Named CIO of CNA Financial Corporation Oral will succeed John Golden, the carrier's executive vice president and CIO, who will complete his tenure on Sept. 11, 2009.