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The Motley Fool
July 21, 2006
Tom Taulli |
Amdocs: Telecom's Best Friend Amdocs, a software developer for the telecom industry, has done something that's been fairly tough for companies in its sector to do in 2006 -- generate a positive return. Investors, take note.   |
CRM
May 3, 2004
David Myron |
Vertical Focus: Telecoms Focus on Services, Not Price, to Reduce Churn To effectively compete and to lower customer churn, telecom carriers should focus more on bundled services. |
The Motley Fool
May 13, 2004
Phil Wohl |
Telecom vs. Cable In this era of technological innovation, which major communications industry will emerge victorious? |
CRM
October 2013
Barton Goldenberg |
Software Advances Are Propelling CRM to New Heights Seven trends businesses cannot afford to ignore. |
The Motley Fool
March 21, 2006
Alyce Lomax |
Verizon Vies for Viewers The telecom company plans to pay CBS for content. Deals like this show that the pressure's on in the telecom and cable industries, which are having a serious smackdown in the same playing field. Meanwhile, investors should be on the watch. |
Home Toys
February 2006
Iyer & Scherf |
Making TV Meaningful: Consumers and IPTV Applications Internet protocol television (IPTV) has the potential to cause a paradigm shift in telecommunications services, and service providers, especially telecom operators, have a great opportunity to increase customer average revenue per user. |
CRM
May 23, 2011 |
Convergys Releases Convergys CRM Powered by Microsoft Dynamics CRM 2011 The solution is geared toward global utility and telecommunication providers. |
The Motley Fool
November 7, 2006
Tom Taulli |
Amdocs' Quadruple Play for Growth Amdocs Limited, which develops sophisticated billing systems, is now pushing into new telecom markets, such as mobile. Investors, take note. |
InternetNews
March 22, 2004 |
The Price of a Phone Call The cost burden of telecom services is much higher for very small businesses than for large businesses. A SBA study finds that smaller firms pay four times more per employee for local and long distance services than large businesses do. |
CRM
April 5, 2013
Radhika Subramanian |
Navigating the Data Universe Let big data analytics serve as a guide star to business success. |
Fast Company
David Lumb |
Report: Google Is Getting Closer To Offering Its Own International Call And Data Plan Google's announcement that it plans to become a telecom was a clear shot across the bow to the telecom fiefdoms across the U.S., which do not compete with each other and have little reason to innovate. |
CRM
June 1, 2006
Colin Beasty |
Dialing Up Financial Services Amdocs continues its quiet penetration of the financial services market by leveraging the lessons of product bundling it learned in dominating the telecom industry. |
CIO
March 15, 2006
Thomas Wailgum |
Untangling Telecom: How to Get More and Spend Less Negotiating for networked telecom services is now largely the responsibility of CIOs. Fortunately, help is on the way. |
| Knowledge@Wharton |
Could Tele-Living Point the Way Out of the Telecom Turmoil? What's the right strategy for a telecom company to follow during these tumultuous times? Joseph Bonocore. author of Commanding Communications: Navigating Emerging Trends in Telecommunications, thinks he has some answers... |
The Motley Fool
December 29, 2004
Alyce Lomax |
Cellular Cable Camaraderie? News agencies report that Time Warner's cable unit is in talks to make a deal with Sprint to provide wireless service. That's the last frontier in cable companies' increasing encroachment on what has been traditionally the telecom landscape. |
CRM
December 7, 2012
Scott Swartz |
Pair CRM and Billing for New Insight The key to engaging and understanding your customers is closer than you think. |
CRM
January 28, 2013
James Messer |
Get More From Your CRM -- Add Billing Decrease customer churn by personalizing your billing process. |
CRM
August 2013 |
The 2013 CRM Market Leaders CRM vendors are making some pretty bold moves to incorporate newer technologies into their existing solutions. |
The Motley Fool
February 1, 2006
Tim Hanson |
The Truth About Telecom Many investors have left telecom for dead. Don't make that same mistake. Tread carefully in these waters, and remember that cash is king and foreign lands shouldn't be overlooked. |
CRM
March 25, 2011
Jim Davies |
Applying the Eight Building Blocks of CRM to Social Media How to improve the effectiveness and long-term success of social CRM initiatives |
The Motley Fool
April 22, 2004
Phil Wohl |
Ma Bell Holding the Line Can AT&T, the leading telecom company, lead an industry out of the doldrums? |
CRM
December 2003
Martin Schneider |
The Year in Preview How the major trends in 2003 will alter the CRM landscape over the coming year. |
The Motley Fool
May 18, 2005
Stephen D. Simpson |
Cool Kiwi Cash Flow Telecom New Zealand won't set records for its earnings growth rate, but this company puts investors first and has treated them well over the years. |
CRM
December 2004
Jason Compton |
It's Not Business As Usual As the CRM industry reinvents itself, 2005 promises both new opportunities and new challenges. Here are seven trends driving the transformation. |
CRM
July 20, 2012
Tijl Vuyk |
The Trouble with CRM Bridging silos to provide a better customer experience. |
Bank Technology News
September 2004
Lee Conrad |
Communications Networks: Telecom's Future Is in Banks' Hands Retail and investment banks have more demand for information than any other market segment. As a result, corporate data is now telecommunications' main business line. |
CRM
August 2, 2004
Jerri Ledford |
Reducing CRM's Total Cost of Ownership How organizations increase the value of their CRM initiatives while keeping costs low. |
CRM
October 19, 2012
Joshua March |
The Changing Nature of Customer Relationships How social media is forcing large companies to rethink CRM. |
Bank Technology News
March 2006
Glen Fest |
Telecom Expense Management: Call Forwarding To Outside Operators Challenged with managing voice, data and wireless services, BancorpSouth handed telecom billing and procurement to an outsider. That's when the bank finally gained control. |
The Motley Fool
October 12, 2011
Eric Bleeker |
What Telecom Investors Need to Watch This Earnings Season Cash flows will be on every telecom investor's mind. |
PHONE+
May 18, 2010 |
Is Energy the Next Big Thing for the Telecom Channel? Agents weigh in on the utility market in telecom. |
CRM
September 2, 2011
Duke Chung |
Five Ways to Amplify Your CRM System By opening up a two-way communications channel for customers and your CRM system, it provides an enormous overview of what customers want, accessed, and engaged in during their customer service experience. |
CRM
December 2012
Esteban Kolsky |
What's in a Name? Debating the future of social CRM. |
InternetNews
January 16, 2008 |
Amdocs Debuts Online Ad, Web Retail For Telecoms Amdocs is launching new applications designed to help its clients reap more sales from new digital businesses. |
CRM
May 2010
Jim Dickie |
Has CRM Lost Its Revenue Mojo? Innovation is the only thing that can help - and you may be overdue. |
Investment Advisor
October 2007
Palash R. Ghosh |
Don't Hang Up On Telecom Telecom stocks have performed well this year, beating the broader market, amidst a climate of increasing turmoil and volatility, rising inflation, higher interest rates and credit woes. |
The Motley Fool
November 10, 2005
Nathan Parmelee |
An Intriguing 10% Yield Play Iowa Telecom is not a growth story, but its 10% yield is fully funded. |
CRM
May 12, 2015
Jeff Foley |
Why It's Time for CRM to Evolve To satisfy today's hyper-connected consumer, you need a holistic approach. |
CRM
July 9, 2010
Lauren McKay |
Jive and Lithium Top Gartner's First-Ever Magic Quadrant for Social CRM According to Gartner, social CRM application spending will grow at a faster rate than traditional CRM spending. Here is a brief break-down of the market. |
CRM
August 2011 |
The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders. |
BusinessWeek
April 25, 2005
Andy Reinhardt |
Europe's Dealmakers Are Dialing Again The post-bubble telecom doldrums are in the past, and Europewide consolidation is all the rage. |
CRM
November 15, 2004 |
Hot Seat: What CRM Trend Will Have the Biggest Impact in 2005? Top executives weigh in on where CRM is headed in the coming year. |
CRM
August 2011
Barton Goldenberg |
Overcoming Skepticism to Exploit Social CRM Many executives fear a healthy two-way conversation with customers. |
CRM
September 27, 2013
Nigel Turner |
Why CRM Fails Independent analyst firm Ovum suggests that poor-quality data is costing U.S. businesses around $700 billion a year, or 30 percent of the average company's revenue. |
CRM
September 7, 2010
Rob Howard |
Try Being Unsocial with Customers First You don't want social CRM. You want integrated customer intelligence. |
The Motley Fool
April 30, 2007
Dave Mock |
Make the Call: The Best Bets in Chinese Telecom China's calling: Are you going to answer? There are several good opportunities for telecom investment here. China Telecom... China Netcom... China Mobile... etc. |
CRM
November 2011
Paul Greenberg |
Social Everything Comes of Age Enterprise 2.0 and social CRM form the core of social business |
CRM
April 25, 2014
Connor Marsden |
CRM Technology as a Business Planning Tool Sharing essential information is key to meeting customer demands. |
CRM
April 2015
Oren Smilansky |
How to Select a CRM System Whether it's your first solution or your fourth, these tips will help make the vendor selection process easier. |
The Motley Fool
March 29, 2010
Matt Koppenheffer |
Should You Be Overweight or Underweight Telecom? The telecom sector has been lagging. Should you dive in? |
