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Charlene O'Hanlon |
Managing FUD in Moving to an MSP Model Sometimes making the change to managed services can bring on fear, uncertainty and doubt - and not just with your customers.   |
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November 1, 2001
Eric Berkman |
MSPs Say They'll Do It All for You Hard on the heels of the ASP comes the latest outsourcing model -- the MSP, or managed service provider. The vendors say they're the answer to your prayers. Let's take a closer look... |
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Doug Allen |
Hanging Up on Hosted VoIP Customer complaints with hosted VoIP are leading a small but growing number to go back to their trusty, if old-fashioned, premises-based IP PBX. |
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Lessons Along the Way to MSP-dom Resellers looking to change their business models and adopt an MSP strategy have the benefit of myriad resources, but the decision is not one to make lightly. |
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February 2, 2010
Patrick Oborn |
6 Steps to a Successful VAR Partnership In the telecom industry the people with the closest touch to the buying public are value-added resellers (VARs). |
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December 22, 2009 |
How Will the Communications Industry's Indirect Channel Be Transformed in the Next 10 Years? Telecom executives weigh in on what the future holds for the telecom industry. |
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O'Hanlon & Henderson |
Making Agent-VAR Partnerships Work Five companies share their successes. |
Wall Street & Technology
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Cristina McEachern |
Calling All VARs Under constant pressure to improve speed and cut costs, business-technology leaders in financial services firms are increasingly turning to value-added resellers for tech help. |
T.H.E. Journal
March 2005
Dan Young |
VoIP in a Campus Environment VoIP telephony increases efficiency and lowers costs for businesses. It is also a recruiting tool in higher education. |
CAUSE/EFFECT
Vol 22 Num 2 1999
Scott V. Street |
IP Telephony: The End of the World as We Know It? We are hearing more and more that traditional voice technology, including the standard PBX, is going the way of the telegraph key and the Pony Express: valuable and functional communications systems being replaced by new, bigger, better, cheaper technologies.... |
PC World
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Michael Desmond |
Enterprise Technology: IP Telephony Goes to Work Net-based phone systems are finally catching on for business use. Here's the good, the bad, and the future... |
