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Managed Care March 2000 Michael Levin-Epstein	Medical Errors, D.C.'s New Cause - Will Result Be Action, or Just Talk? ...In its landmark study, "To Err Is Human," the Institute of Medicine embarrassed health care by labeling it at least a decade behind other high-risk industries in protecting its customers....
Managed Care July 2001 Patrick Mullen	Interview: Lucien L. Leape, M.D. The way to reduce errors in health care is to change systems, says this Harvard educator. Punishment encourages people to cover up...
Salon.com December 7, 1999 Dena Bunis	Medical mistakes are killing us Health plans covering federal workers will be the first to improve the quality of care.
Managed Care August 2000 David Classen, M.D.	He Puts Patient Safety First By Bucking Conventional Wisdom This versatile physician holds the view that the Institute of Medicine actually understated the number of medical errors. He also doubts that the usual prescriptions for reducing errors will be effective.
Managed Care December 2004 Adler & Schukman	The Role of Managed Care In Patient Safety & Error Reduction Patient safety and medical errors have become the focus of increasing attention from the public, policymakers, and accreditation agencies. Managed care organizations clearly are important stakeholders in this issue.
Managed Care July 2007 Martin Sipkoff	Hospitals Asked To Account For Errors on Their Watch Centers for Medicare & Medicaid Services and states may stop paying for specific hospital-acquired conditions. Will health plans follow suit?
Managed Care August 2006	IOM: Medication Errors Rampant, And Preventable Crossing the Quality Chasm and To Err Is Human have become classics in the health care literature.
CIO November 1, 2000 Susannah Patton	The Rx Files Hospitals are prescribing healthy doses of IT to divert costly and sometimes fatal medication errors...
Managed Care June 2001 Jack McCain	Leapfrog Group Actions Will Be Felt Throughout the Health Care System Thanks to a Business Roundtable-sponsored group calling for better outcomes at hospitals, health plans' lobbying efforts may pay off...
Managed Care May 2005 Frank Diamond	Hospitals May See Plans as Their New Confidant Not only can health plans pay for performance, they can offer a mechanism for confidential discussions of mistakes.
Nursing Management October 2011 Edna Cadmus	Your role in redesigning healthcare We need to rethink how we provide care and to understand the interconnectedness and the structure of healthcare by looking at it as a whole vs. the sum of its parts. As leaders we need to view the evidence as we rethink healthcare together.
Managed Care November 1999	Another Group Hopes To Measure Quality of Care There's a new player in quality measurement: the National Forum for Healthcare Quality Measurement and Reporting....
CIO June 1, 2005 Susannah Patton	Medication Systems Need Treatment A recent study found computers can increase the risk of dangerous medication errors.
Nursing Management September 2009 Richard Hader	Six Ways to Zero Defects Care delivery that's safe, effective, patient-centered, timely, efficient, and equitable is the challenge set forth by the Institute of Medicine in an effort to reduce medical-related errors
CIO February 15, 2002 Abbie Lundberg	Response Ability How do you respond to a computer security incident?
The Motley Fool July 1, 2004	Fix Your Credit Report Errors You can -- and should! -- make sure your credit report is accurate.
BusinessWeek March 28, 2005	President Bush's IT Doctor Physician/economist David Brailer, point man for the Administration's push for e-health records, on where the planning stands
American Journal of Nursing June 2011 Lisa M. Black	Original Research: Tragedy into Policy: A Quantitative Study of Nurses' Attitudes Toward Patient Advocacy Activities In 2007 and 2008, 115 patients were found to be either certainly or presumptively infected with the hepatitis C virus through the reuse of contaminated medication vials at two southern Nevada endoscopy clinics.
HBS Working Knowledge May 23, 2011 Michael Blanding	Corporate Sustainability Reporting: It's Effective Does reporting actually induce companies to improve their nonfinancial performance and contribute toward a sustainable society?
Managed Care February 2001 Michael Levin-Epstein	Mainstream Media Misinterpret HCFA's Policy on Medical Errors Is the Health Care Financing Administration changing its policy on disclosure of medical errors to Medicare beneficiaries? The issue is causing a tremendous amount of confusion among physicians and health plans. To HCFA, however, the fuss is much ado about nothing...
American Family Physician August 15, 2006 Liz Smith	Newsletter IOM Report Finds Medication Errors Injure 1.5 Million Persons Annually... CCHIT Completes First Round of Ambulatory EHR Product Certification... AAFP Study Examines Reasons for Family Medicine Residency Closures... etc.
Salon.com December 1, 1999 James B. Stewart	Who's watching the docs? The code of silence in hospitals allows deadly mistakes to happen, but some simple reforms could help...
The Motley Fool October 11, 2005	Fixing Your Credit Report Errors Here's how -- and why! -- you should correct your credit report.
Managed Care June 2004 Martin Sipkoff	The New Consensus Favoring IOM's Definition of Quality The word "quality" is ubiquitous in health care, but what does it mean to health plan leaders, providers, patients, and payers?
U.S. CPSC July 1, 2003	Clothing-Related Burn Injuries to Children are Focus of New Data Collection Tool Safety experts have a new tool to get a more accurate count of burns related to children's clothing thanks to a new data collection system launched today by the U.S. Consumer Product Safety Commission.
American Family Physician September 15, 2000 Rosemarie Sweeney & Toni Lapp	Newsletter Foundation Releases Data on Prescription Drug Trends... ISMP Pushing for Passage of Bills Dealing with Medical Errors... Officials Discuss Potential of Studying Agent Orange in Vietnam... WONCA Holds Rural Health Conference in Calgary... AMA's Tobacco Prevention Program Announces Expansion...
Managed Care February 2001	Biz Group Warns Hospitals To Move Quickly on Quality Value-based purchasing, a concept that generates lofty discussion but is not always practiced by employers, took a leap forward with the endorsement of a bloc of some of the nation's largest companies...
HBS Working Knowledge April 23, 2007 Sarah Jane Gilbert	Are Great Teams Less Productive? There are built-in tensions between learning and performance, which smart organizations must learn to recognize and deal with.
The Motley Fool March 12, 2009 Dayana Yochim	Dealing With a Credit Report Blemish What to do when all but one of your credit reports is corrected.
HBS Working Knowledge July 12, 2006 Roger Thompson	Competition the Cure for Healthcare Michael Porter is considered by many the world's foremost authority on competition and strategy. So when he discusses the need for fundamental reform in the way the United States delivers healthcare, people listen.
Managed Care January 2001	Public's Definition of Quality Focused on Medical Errors A survey jointly sponsored by the U.S. Agency for Research and Quality and the Kaiser Family Foundation has found that information about medical errors and malpractice suits is what people find to be most helpful when determining provider quality...
Managed Care June 2004 Jack McCain	P&T Committees in Position To Reduce Medication Errors Pharmacy & Therapeutics Society works with Institute of Medicine and Leapfrog Group to improve processes.
The Motley Fool July 17, 2006 Querna & Fischman	Good Medical Help Close to Home Your local hospital might be just as good as any glittery big-name center. Finding out if your local hospital is up to snuff requires some homework. Here are the major factors in judging the quality of care, courtesy of U.S. News & World Report's annual "America's Best Hospitals" issue.
Salon.com June 19, 2000 Lisa Ochs	In the shadow of a glass mountain One nurse observes how the fear of lawsuits causes healthcare professionals to neglect patients.
PC Magazine February 3, 2004 Sheryl Canter	Windows XP Error Reports Should you send those crash reports to Microsoft?
InternetNews April 1, 2005 Susan Kuchinskas	Online Shopping for Hospitals Hospital Compare gives the nation's hospitals a report card for key best practices.
Managed Care November 2003 Michael S. Victoroff	Breaking the Seal For Sake of Safety A program to reduce medical errors promised providers that confidentiality would be protected. Then came a problem demanding immediate attention, where confidentiality conflicted with patient safety.
The Motley Fool September 16, 2009 Dayana Yochim	Are You in Danger of Being Blacklisted? Even the best customers are getting caught in the credit card industry's cancellation crosshairs.
Nursing April 2011 Sally Austin	Stay Out of Court with Proper Documentation Here is a practical guideline to help you document your assessments and interventions completely, accurately, and concisely. Doing so not only improves patient care, but also shields you from legal fallout if something goes wrong.
Managed Care December 2007	Strong Support for Transparency, But Small Effect Expected on Costs Three quarters of health care leaders believe increased transparency -- the public reporting of quality and pricing by name of hospital, physician practice, or health care provider -- is essential to improve the performance of the United States' health care system, according to a survey.
PC World March 2003 Scott Dunn	Window Tips: XP Error Messages--You Decide What to Report Customize outbound Windows XP error messages; add sounds and visual effects to your PC's error messages; diagnose memory errors; a better way to tweak Windows.
Pharmaceutical Executive June 1, 2011	Are You Ready for the New China? The ability to act as a good corporate citizen and assert a useful role in national industrial policy on health is going to be essential to success in the new China.
AskMen.com April 1, 2001 Luis Rodrigues	Fix Your Credit Rating Before It's Too Late Do you know where your credit rating stands? No? Well you should because it is the single most important factor that proves your worthiness in society, and if it's bad or in error, you can suffer very serious consequences...
BusinessWeek January 31, 2005 Carol Marie Cropper	Between You, The Doctor, And The PC More physicians and hospitals are putting their medical records online
HBS Working Knowledge May 23, 2011 Eccles & Serafeim	Leading and Lagging Countries in Contributing to a Sustainable Society New data shows to what extent companies contribute to a sustainable society.
Managed Care April 2001	U.S. Health Care 'Substandard,' Says IOM Report Managed care -- a whipping boy for all that is wrong with health care in the U.S. -- is not to blame for a badly fragmented system that provides incentives to treat acute episodes and not manage chronic illness, according to the Institute of Medicine's landmark report...
American Family Physician March 15, 2004	Medicine and Society According to figures released by the U.S. Census Bureau in September 2003, 1 43.6 million Americans did not have health insurance in 2002, a figure that represents an increase of 2.4 million persons from 2001
HBS Working Knowledge November 14, 2012 Martha Lagace	New Agenda for Corporate Accountability Reporting Harvard Business School professor Karthik Ramanna explains three ways to make corporate accountability reports potentially more useful to constituencies that include shareholders, communities, bondholders, and customers.
Investment Advisor September 2007 Melanie Waddell	Simplifying Financial Reporting An SEC committee takes the first stab at a huge task under SOX.
Insurance & Technology April 27, 2009 Nathan Conz	American Family Selects TRIRIGA for Facilities Management, Environmental Sustainability While some insurers consider environmentally friendly initiatives as 'nice to have' projects in the current economic climate, carriers such as American Family recognize that there are hard dollar savings in going green.