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AFP eWire March 2, 2010 |
Social Media Builds Support, But Fundraising Lags Overall Respondents to a recent survey felt social media channels were generally effective for enhancing relations with an existing audience and reaching out to new supporters, but less so for raising money. |
CRM June 2011 Donna Fluss |
Use Social Media Proactively Leveraging sites like Facebook and Twitter is critical |
CRM August 19, 2010 Juan Martinez |
Bazaarvoice Bridges the Gap Between Brand Sites and Social Networks SocialConnect Suite offers many features geared toward bridging the social Web with brand Web sites. |
CRM July 2011 Paul Greenberg |
Never Underestimate the Power of Traditional Methods It's not the medium but, rather, how you use it to engage customers that counts. |
CRM August 19, 2011 Saurabh Mittal |
Six Myths of Social Media Understanding the evolving customer service social landscape. |
Inc. July 2009 Lorien Gabel |
How Twitter Helps a CEO Run His Company Pingg's CEO praises the social networking tool Twitter for helping him gain feedback about his company. |
InternetNews August 21, 2009 |
Facebook Pages Publish to Twitter With New Tool Promotional marketing on the top social networking site just got easier with a new tool that automatically publishes Facebook Pages content to Twitter. |
InternetNews March 20, 2009 Alex Goldman |
ThinkMobile: Twitter Ecosystem Growing Up While some companies are making money with Twitter services, it's not clear how big the opportunity is going forward. |
InternetNews April 27, 2009 David Needle |
Facebook Opens Its 'Stream' to New Apps The new Facebook Open Stream API should lead to more filtering options on the popular social network. |
CRM April 1, 2011 Scott Swope |
Social Media Interaction a Challenge for Web 2.0 Sites Too How companies can reap the benefits of social media. |
CRM February 2014 Leonard Klie |
10 Social Customer Service Tips New channel interactions don't have to be complicated. |
InternetNews June 12, 2009 Mike Elgan |
Is Twitter Dead? Who Killed It? Statistics about Twitter usage show a far different picture than the media hype suggests. Why did Twitter jump the shark? |
CRM January 3, 2014 Matt Kearney |
Three Tips to Optimize Your Social Media Success Focus on the right channels to grow revenue and satisfy customers. |
Fast Company Neal Ungerleider |
Report: 63% Of Users Consider Twitter And Facebook A Source Of News Self-proclaimed social media gurus, listen up: A new study says that more Twitter and Facebook users are turning to the platforms primarily for news. |
U.S. Banker September 2010 George F. Colony |
Hey, CEOs, Be More Social Social media is fast gaining influence in the business world, but there s one demographic almost completely untouched: chief executives. |
IEEE Spectrum October 2007 Paul McFedries |
All A-Twitter The major buzz in microblogging centers around Twitter, a site that combines social networking and microblogging. |
CRM June 1, 2009 Lauren McKay |
Strategy and Social Media: Everything's Social (Now) You may not know what you're doing - but your customers do. If the time to act is now - does that mean it's too late to plan? |
InternetNews April 29, 2009 Kenneth Corbin |
Is Twitter a Fad? Nielsen Says It Just Might Be New study highlights gap between Twitter's surging membership and low rate of returning users. |
InternetNews March 4, 2009 Kenneth Corbin |
Facebook Takes a Page From Twitter's Playbook New features emphasize real-time communication and offer celebrity updates via News Feeds. |
CRM August 10, 2012 Jesse Noyes |
Seven Steps for a Social Contact Strategy When it comes to sales, establishing trust is key. |
The Motley Fool August 12, 2009 Tim Beyers |
Is This the Next Great Tech Disruption? Facebook acquires Twitter rival FriendFeed for roughly $50 million in cash and stock -- and takes one step closer to beating Twitter at its own game. |
Registered Rep. April 17, 2014 Britton & Leonhardt |
Top 10 Most Influential IBDs on Social Media As consumers increasingly turn to social media to shape their perception of a company or brand, advisors should be aware of their firm's social media footprint. |
Bank Technology News January 2011 John Adams |
Customer Service Makes Him Smile Two years ago, Business Week called Frank Eliason "the most famous customer service manager in the U.S., possibly the world." Eliason recently joined Citi, and in this short interview discusses the bank's 2.0 social media strategy. |
InternetNews June 4, 2009 Michelle Megna |
Facebook See Profits in New Payment System As Facebook continues to both grow and avoid profitability, can the social networking site make money by employing a site-wide e-commerce platform? |
Search Engine Watch July 14, 2010 Kevin Gibbons |
10 Top Tips to Secure Social Media Success Ready to start marketing your brand through social media? Then you really need to hurry up and get started. |
CRM August 31, 2012 Patrick Dorsey |
Move from Social Media to Social CRM Five ways to bring your business up to speed. |
Search Engine Watch July 6, 2009 Ron Jones |
Blogs and Blogging 101, Part 2 One of the best ways to approach your blog posts is to put yourself in the shoes of your followers and identify a question they might have. Your assignment is to answer that question with a post. |
Search Engine Watch March 30, 2009 Ron Jones |
Twitter 101, Part 1 This three-part article is for those who are just getting started with Twitter or who simply want to know what it is and how it works. |
CRM March 7, 2011 Koa Beck |
Few Consumers Share Experiences via Social Media A report by the Temkin Group surveying 6,000 consumers determines that social media is not yet the largest word of mouth medium. |
CRM August 27, 2010 Teala Comer et al. |
6 Best Practices for Growing a Successful Online Community Advice for organizations looking to increase their online presence. |
Entrepreneur June 2010 Jennifer Wang |
Twitter: Thumbs Up or Thumbs Down? Mark Frauenfelder (up!) and Seth Godin (down!) weigh in. |
InternetNews June 25, 2009 Ed Sutherland |
Study: Top CEOs 'Miserable' At Social Networking Only two Fortune 100 CEOs use Twitter and no top business leaders maintain a personal blog, findings that show "a miserable lack of social engagement," according to a new study. |
InternetNews April 20, 2010 |
Social Networking Guide for the Enterprise Popular social networking sites like Facebook and Twitter can be great for business but things can get out of control if the proper policies aren't in place and enforced. |
Fast Company David Lumb |
Watch Your Back, Facebook: Twitter's Testing Video Autoplay Too Don't be startled by the cacophony suddenly emanating from your Twitter feed: The company started testing video autoplay yesterday, according to Advertising Age |
Fast Company Neal Ungerleider |
As Twitter Tweaks UI For Prettier Pictures, Bigger Ads, Will Users Keep Buying It? The problem, for Twitter, is that while changes to its UI and UX could bring in more money over the long term, it could alienate some very important users in the short term. |
Search Engine Watch March 24, 2011 Nathan Linnell |
Social Media and Search Synergy in the Purchase Decision Process Are your search and social media efforts integrated? Results of a recent study offer insights that could alter your current search and social media strategies. |
The Motley Fool July 16, 2009 Tim Beyers |
Twitter: 140 Characters at $1 Million Apiece The microblogger's 2010 revenue projections aren't as outlandish as you think. |
CRM October 24, 2011 |
iContact Launches Social Media Product As Part of Digital Marketing Platform Businesses can now perform social media marketing, scheduling, and analytics along with email marketing from the same application. |
InternetNews October 20, 2009 |
Facebook Groups Gets Facelift Tweak aims for improved accessibility, but is Facebook planning something more? |
InternetNews June 16, 2009 Alex Goldman |
Could Twitter Top Google? Twitter can deliver more traffic and better traffic than any search engine, at least according to backer and venture capitalist Fred Wilson. |
InternetNews July 24, 2009 |
Twitter to Get User-Friendly Home Page Revamp? Twitter reportedly planning to unveil new home page next week. |
Insurance & Technology September 9, 2009 Nathan Conz |
Anthem Embraces Social Networking In Wisconsin, Anthem Blue Cross and Blue Shield is leveraging a variety of social networking tools to interact with its members. |
InternetNews March 13, 2009 David Needle |
Twitterers Get a New Video Channel Twitmatic provides a real-time stream of videos from Twitter users. |
Search Engine Watch May 13, 2008 Carrie Hill |
Small Business Owners Need Twitter and LinkedIn Keeping up with what's going on in your industry and creating a community you can talk with are key factors that successful web businesses employ. |
CRM June 1, 2009 Jessica Tsai |
On the Scene: Users Converge Microsoft Convergence '09: Microsoft and its user groups extend face-to-face with @-to-@. |
Search Engine Watch July 21, 2009 Carrie Hill |
Get Your Small Business Involved in Social Media Any business has the potential to excel (or fail) socially online. Having a game plan is key to making sure you're ready for both instances when your small business participates in social networks. |
InternetNews October 16, 2009 |
Why Small Business Digs Social Networks Nearly half of small businesses surveyed have profiles on Facebook and Twitter and use social media to promote their businesses. |
Search Engine Watch May 26, 2009 Mark Jackson |
Content is King...IF You Promote It Social media tools can play an integral role in promotion of your content and generating links. The promotion of high quality content can and will lead to natural link generation. |
ONLINE Nov/Dec 2009 David Stuart |
Social Media Metrics Social media has been adopted by every type of library in recent years, from small special libraries to large national ones. |
Fast Company David Lumb |
Meerkat Ditches Twitter And Cozies Up To Facebook Starting today, Meerkat users can post their live streams straight to Facebook. |