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InsideFlyer
October 2009 |
Randy Petersen's Opening Remarks It is the marketing moves United has made in recent months that is really setting this airline apart.   |
InsideFlyer
January 2015 |
United Elites Lose Benefits Effective April 15, 2015, the status of an elite member will no longer be extended when an elite member books an award ticket for another traveler. |
InsideFlyer
July 2011 |
UA and CO As United and Continental continue toward their merger, customers can now shop for flights, obtain seat assignments and check their flight status on united.com or continental.com when traveling on either airline. |
Fast Company
April 2000
Amy Wilson |
Will These New Airlines Take Off? A roundup of four potential highfliers. |
InsideFlyer
December 2010 |
The Mileage Run Method A look at mileage runs to show you when, why and how to take to the skies and earn the most miles in the least amount of time. |
InsideFlyer
February 2007 |
High Flyers Who are the elite travelers? What are the elite frequent flyers programs offering their members? What do frequent flyers want? And what trends are we seeing? |
Fast Company
March 2001
Ron Lieber |
We Won't Take a Backseat Customers are more powerful -- and more connected -- than ever. Not convinced? Ask American Airlines, which faced a web-enabled customer revolt... |
The Motley Fool
January 2, 2011
Sanskrity Sinha |
American Airlines Removed From Expedia The travel site makes the next move in the dispute between the companies. |
CRM
December 1, 2005
David Myron |
Straighten Up and Fly Right A bad customer experience is only the beginning of a much bigger problem for sizeable airlines. Successful companies don't just sell products, they sell positive, personal customer experiences. |
InsideFlyer
February 2013 |
MileagePlus Elite Status Challenge United MileagePlus offers an elite status match challenge where members can be matched to their status in a non-Star Alliance airline for 90 days and then must reach certain thresholds to retain the status for the rest of the elite status year. |
InsideFlyer
February 2009 |
Upgrade FAQs Here's a look at those elusive upgrades. We know you want them and answer some commonly asked questions about how to get them. |
InsideFlyer
October 2011 |
Last-Minute Awards Here's a look at claiming and changing award flights close to departure. |
The Motley Fool
December 23, 2009
Claire Stephanic |
Will the Airline Industry's New Strategy Work? Attempts to nickel-and-dime customers can only go so far, so airlines are trying out a new strategy. |
InsideFlyer
November 2006 |
Mileage Runs Chasing miles via a mileage run whether for the benefits or awards has changed over the years. Here's what you need to know to end your year on a high note. |
InsideFlyer
November 2011 |
The New United MileagePlus Takes Off Will the new program soar like an eagle or be a turkey? We take a look at the changes and point out which members will benefit the most. |
InsideFlyer
January 2015 |
Mileage Plan Makes Earning Changes Alaska Airlines Mileage Plan Gold 75K members will earn 50,000 bonus miles upon qualification and an elite mileage bonus of 125 percent when flying on Alaska Airlines and all partner airlines. |
The Motley Fool
August 31, 2004
Tim Beyers |
Airfares Head North by Northwest The airline attempts to offset revenue shortfalls with a new tax on tickets. |
InsideFlyer
October 2008 |
Continental Baggage, OnePass Changes Continental Airlines new checked bag policy goes into effect. Plus, changes to the elite mileage bonus program cause a stir among OnePass elite members. |
Fast Company
Dec 2013/Jan 2014
Tara Moore |
Fly the Friendlier Skies Survey results on what travel executives and airline customers think about flying |
InsideFlyer
October 2012 |
Growing Fees Whether you love 'em or hate 'em (and we know you hate 'em), airlines fees are a lucrative business for the airlines. |
InsideFlyer
October 2011 |
60 Seconds with Bryan, Graduate Student and Mileage Runner A graduate student and frequent mileage runner talks about earning miles. |
InsideFlyer
January 2009 |
Intelligence A brief look at recent promotions and new services in the transportation industry. |
InsideFlyer
January 2009 |
Alaska and Delta Flight Bonus Delta Air Lines and Alaska Airlines have announced they are becoming "preferred alliance partners" and customers of both airlines will benefit from being able to use each airline's lounges and reciprocal frequent flyer benefits. |
InsideFlyer
January 2010 |
United Elite Choice 2010 United has announced its 2010 Elite Choice program benefits for members who reach mileage thresholds over the number of miles needed to requalify for elite status. |
T.H.E. Journal
February 2008 |
Premier Presentation Capture by Premier Assistive Technology Premier Assistive Technology has launched software designed for recording classroom lectures and making them available as video and audio podcasts. |
InsideFlyer
March 2013 |
60 Seconds with Lucky of One Mile at a Time Lucky, a.k.a. Ben, is a travel consultant, travel writer and avid points collector. Along with One Mile at a Time, Ben stays busy with PointsPros.com, a travel consulting service specializing in award trips. |
InsideFlyer
September 2013 |
Award Experts We look at award booking services and talk to the experts behind them. |
InsideFlyer
January 2015 |
7 Frequent Flyer Myths Debunked To explore frequent travel myths versus facts, we asked BoardingArea and Prior2Boarding bloggers to share their expertise and added a bit of our own expertise. |
InsideFlyer
June 2009 |
Alaska Partner Awards As of May 20, 2009, members of Alaska Mileage Plan can book Mileage Plan award flights that may include flights on both Delta and Northwest in the same itinerary. |
The Motley Fool
June 19, 2009
Dayana Yochim |
How to Save $240 on Vacation Airfare Get to your summer getaway for less with these tips. |
The Motley Fool
February 28, 2011
Sarosh Nicholas |
Airlines Take a Crude Hit Rising crude oil prices lead to higher airfares. Will the airline industry survive this scare? |
InsideFlyer
January 2011 |
Loyalty Traveler-Confessions of a Former 'Mile'ionaire Major hotel brands are rapidly growing with the travel industry recovery. Hopefully hotel competition will continue to benefit the frequent guest in 2011 with real loyalty program enhancements and high value promotions. |
CRM
May 31, 2011
Brittany Farb |
Passengers Are Increasingly Dissatisfied with Air Travel A new study shows customers are uncomfortable and inconvenienced. |
InsideFlyer
June 2008 |
United Mileage Plus -- US Airways Dividend Miles Don't be fooled -- airlines will do whatever it takes to stay competitive. |
Entrepreneur
May 2010
Jennifer Wang |
10 Twitter Feeds for Road Warriors 10 of the best Twitter feeds to follow for the latest in travel deals, news, advice and entertainment. |
InsideFlyer
January 2012 |
Mileage Managers to the Rescue A look at time-saving websites that can help you manage your loyalty program currency. |
AskMen.com
April 17, 2001
Stefanie Michaels |
How Often Are Airlines Late? Here is a list of the 20 US flights with the worst on-time arrival records, courtesy of the Bureau of Transportation Statistics... |
InsideFlyer
June 2011 |
Randy Petersen's Opening Remarks Randy imagines the world without frequent flyer miles. |
InsideFlyer
February 2013 |
Red Carpet Treatment Achieving the highest elite status is the strategy many members use to travel in the premium cabin without paying any extra money. And if you're lucky enough to fly an airline from a non-hub airport, your chances of being upgraded improve even more. |
InsideFlyer
September 2009 |
Cover Story A conversation with five industry insiders and one blogger who keeps a close watch on the airline industry. |
InsideFlyer
December 2011 |
Reciprocal Elite Elite Alaska Airlines Mileage Plan members now receive additional benefits when flying on partner American Airlines. |
InsideFlyer
March 2012 |
United's Million Milers Some of United Airlines' best customers are not happy. Those who flew one million miles with United have seen some changes to their lifetime program. |
Fast Company
Neal Ungerleider |
Hackers Who Stole U.S. Government Employee Data Reportedly Breached American Airlines According to Bloomberg, both the airline and travel reservation firm Sabre appear to have been the subject of recent breaches. |
HBS Working Knowledge
August 31, 2011
Julia Hanna |
Improving Fairness in Flight Delays Airlines and the FAA don't like flight delays any more than passengers, but what's to be done? Researchers propose a "fairness" system that could save travelers time and service providers millions of dollars annually. |
InsideFlyer
December 2012 |
Opening Remarks Can someone tell me what the theme of 2012 was for travel loyalty programs? Fact is that I don't know myself. |
InsideFlyer
November 2008 |
Credit Card Choices Seven reasons why affinity cards are better than cash back cards and why they deserve a second look. |
InsideFlyer
February 2014 |
Marriott and United RewardsPlus Marriott Rewards and United MileagePlus have announced that they have extended their crossover RewardsPlus program into 2014. |
InsideFlyer
March 2010 |
Buying Your Way to the Top Here's how members can buy their way to elite status through credit card spending and how frequent flyers view frequent buyers. |
The Motley Fool
September 15, 2005
John Reeves |
Dueling Fools: JetBlue Bull Rebuttal A profitable airline? What a concept!JetBlue will be one of the survivors after all is said and done. Investors, take note. |
InsideFlyer
May 2012 |
New United MileagePlus Club Card The United MileagePlus Club Card replaces the Continental Presidential Plus card and offers comparable perks, such as a United Club lounge membership (lounge access for member and eligible guest) and Premier Access priority airport services. |
