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InternetNews
November 25, 2005
Tim Gray |
Online Shoppers Wary of Online Shopping As online retailers are gearing up for an expected deluge of business this holiday season, shoppers are fretting over making purchases on the Internet, according to a study.   |
InternetNews
November 19, 2009 |
Nielsen Forecasts Coal in Your Stocking New survey finds consumer intention to shop online this holiday season on the decline. |
InternetNews
January 16, 2006
Sean Michael Kerner |
Online Shopping Boosted By Security Confidence According to a new survey, security concerns did not inhibit consumers from making online purchases. |
InternetNews
December 10, 2003
Robyn Greenspan |
Shoppers Ring Up $8.5B in November 2003 The e-commerce season is well underway, as shopping carts are filled with DVDs, books, music, toys and games. |
CRM
June 2006
Marshall Lager |
E-commerce Best Practices Make Perfect Commerce is as old as human want -- and e-commerce is growing up. Here are some best practice recommendations: Do's -- Do think about your e-business as a business... Do use customer data... Don'ts: Don't treat online customers as second-class citizens... etc. |
CRM
February 1, 2006
Alexandra DeFelice |
Tracking Customer Behavior Understanding how individuals view Web sites can prevent them from going to competitors when transactions fail. |
InternetNews
December 20, 2004
Susan Kuchinskas |
Holiday Shopping Surge is On Online shopping peaks on Mondays, while online spenders don't stop for the holiday. |
InternetNews
February 15, 2008
Kenneth Corbin |
Americans' e-Commerce Conundrum New report finds that Americans love the convenience of shopping online, but worry about security. |
InternetNews
November 2, 2004
Susan Kuchinskas |
VeriSign Strengthens Secured Seal VeriSign has enhanced its Secured Seal program, aiming to spread more confidence in the security of merchants' retail sites -- and to make its offerings more attractive to retailers. |
InternetNews
December 31, 2003 |
Early Online Shopping Numbers Show Big Gains The 2003 holiday shopping season proved to be a boon for online retailers with shoppers spending $13 billion just between Nov. 1 and Dec. 12 alone. |
CRM
January 1, 2007 |
Statistically Speaking 85% of survey respondents revealed that they've had customer experiences so dreadful that they've yelled, cursed, and even cried... Paid search marketing spending will experience substantial growth... etc. |
InternetNews
August 12, 2008
Kenneth Corbin |
Inflation, Credit Crunch Hit e-Commerce Analysts see e-commerce growth tailing off, but also note opportunities for those who can weather the storm. |
InternetNews
October 11, 2005
Susan Kuchinskas |
Search is Key to Online Shopping Most Americans use search for product research, study shows. |
InternetNews
August 17, 2004
Sean Michael Kerner |
Online Shopping Up, Along With Abandoned Carts DoubleClick's e-commerce survey tells the tale of why e-shoppers are leaving their carts in the virtual aisle. |
Search Engine Watch
December 1, 2005
Chris Sherman |
New Players in Shopping and Comparison Search Although established players continue to dominate the shopping and comparison search space, a number of new companies have launched promising alternatives that offer even more features for searchers and merchants. |
InternetNews
December 2, 2003
Susan Kuchinskas |
Trust Issues Loom Over E-Commerce A new survey conducted for TRUSTe shows consumer fears about privacy and information safety could hurt sales for online retailers. |
Search Engine Watch
February 28, 2006
Chris Sherman |
Searchers Still Like to Buy Offline A new study says that though a majority of shoppers use the internet to research products, nearly half still prefer to make their purchases through bricks and mortar retailers. |
InternetNews
October 23, 2008
Kenneth Corbin |
Holiday e-Commerce Seen Only Rising 12% Forrester revises its growth expectations for the holiday shopping season. Gas is still playing a role, along with economy. |
Fast Company
May 2012
Tara Moore |
Don Bradford Even as consumers flock to buy products online -- the e-commerce market is still largely dominated by clunky storefronts. But these four companies are creating a more dynamic, social retail experience. |
The Motley Fool
August 20, 2004
Alyce Lomax |
Clicking on Profits E-commerce sales continue to climb. Companies such as Amazon.com, Overstock.com, and eBay are becoming tried-and-true parts of people's shopping experiences and likely will continue on their upward trajectory. |
CRM
November 23, 2015
Sam Del Rowe |
Online Shopping to Increase Over Thanksgiving Weekend, Deloitte Says Black Friday will see a rise in cyber-shopping as the retailer advisory firm predicts more money spent -- and more of it online -- this year. |
InternetNews
February 8, 2008
Kenneth Corbin |
For e-Tailers, It's a Wide, Wide Web As e-commerce choices abound, nearly all online shoppers report site-hopping in a survey from JupiterResearch. |
Managed Care
May 2003 |
Poll: Health care industry needs more regulation The health care industry has its work cut out for it if it intends to gain more of the public's trust. |
CRM
November 2014
Maria Minsker |
More E-Commerce Experiences Are in Store New technology enables retailers to bridge the physical and digital divide for the holiday shopping season |
InternetNews
December 16, 2003
Susan Kuchinskas |
E-Tailers Send Shoppers Back to the Mall As retailers integrate their Web sites with other channels, the Web is becoming a marketing tool to drive traffic to physical stores. |
InternetNews
September 4, 2009 |
E-Commerce Service Lets Users Pay in Person Alternatives to using credit cards for e-commerce aren't new, but a walk-in option aims to capitalize on untapped markets. |
CRM
July 18, 2010
Lauren McKay |
NetSuite Sweetens E-Commerce with Social NetSuite is calling the new components of its social shopping platform Fluid Social, which will provide users with analytics around the online stores, online marketing, search engines, and now social media. |
InternetNews
December 19, 2006
Nicholas Carlson |
ECommerce Will Always Have Procrastinators ECommerce might make Americans put off shopping just a little longer before Christmas. |
Search Engine Watch
September 29, 2004
Shari Thurow |
Shopping Search Tactics Shopping search engines make it easy for people to research and buy products. They can also be a powerful and cost-effective customer acquisition channel for merchants. |
InternetNews
December 23, 2005
Susan Kuchinskas |
Online Shoppers: Early and Often Two market research firms released studies this week showing that online shoppers logged on early - and often - to do their gift shopping. |
InternetNews
July 14, 2005
Tim Gray |
Sunny Outlook Holds For e-Commerce E-commerce sales and online travel bookings are rising faster than offline sales and bookings, even as some consumers are weary of security breaches. |
Search Engine Watch
December 11, 2003
Chris Sherman |
A Basket of Shopping Search Services A roundup of other shopping search services worthy of your attention, with links to notable shopping search articles from the past year. |
CRM
January 11, 2013
Mikael Lyngso |
Combating Shopping Cart Abandonment Leverage e-commerce data to boost online sales. |
Search Engine Watch
December 10, 2003
Chris Sherman |
Search Gains Importance at Online Retailers Searching is rapidly overtaking browsing as a primary way people find and buy products online, and the major online retailers have all stepped up their efforts at improving their customers' search experience. |
InternetNews
January 5, 2009
Judy Mottl |
E-commerce Silver Lining Despite Holiday Dip While consumers bought less overall, some online areas experienced good growth. |
InternetNews
December 26, 2003
Sean Michael Kerner |
More Happy Returns for eTailers Online shopping stats continue their end-of-year surge. |
CRM
April 1, 2005 |
Statistically Speaking 18% of respondents said that when shopping in a consumer electronics store they are shopping to browse new technologies... 72% of new affluent consumers, individuals within the 35 to 54 age range with household incomes of at least $125,000, admitted that they clip coupons... etc. |
Search Engine Watch
December 8, 2003
Chris Sherman |
Shopping Search Week Shopping search has grown up. Once simple product search and price comparison engines now offer sophisticated tools designed to assist with all aspects of the shopping cycle. |
CRM
December 12, 2014
James Keller |
Use Personalization to Convert Online Sales Emulate the in-store experience with e-commerce tools. |
InternetNews
January 11, 2006
Susan Kuchinskas |
Online Sales Up, Service Down Two reports highlight growing issues with customer service at Web shopping sites. |
Fast Company
Michael Grothaus |
You'll Never Guess What The First Thing Ever Sold On The Internet Was The first true e-commerce transaction didn't happen until 1994 with the advent of the Internet as we more or less know it today. |
InternetNews
May 12, 2009
Michelle Megna |
Focus on SEO, Open Source to Boost Online Sales Even in a recession, e-commerce firms can improve sales while cutting costs - Gartner provides five strategies for doing so in a report. |
InternetNews
November 8, 2005
Tim Gray |
Gas Prices Fueling Online Holiday Outlook Signs continue to point to a healthy holiday season this year, as reports on eSpending suggest good times for online sales are right around the corner. |
CRM
September 2015
Oren Smilansky |
Brands Must Improve Customer Experience in E-Commerce Customers expect excellent experiences, even during transactions |
InternetNews
November 28, 2008
Kenneth Corbin |
The Social Side of Shopping Online retailers and advertisers look to 'widgetize' your holiday shopping experience, and maybe save you money in the process. |
InternetNews
March 7, 2007
David Needle |
Tealeaf Advances 'Customer Experience Management' Tealeaf designed a solution to help companies figure out why customers at their Web site fail or succeed. |
CRM
November 25, 2015
Sam Del Rowe |
CareerBuilder Survey Sees Increase in Employees Shopping Online at Work More employees are using mobile devices to work in a little office holiday shopping -- and on social channels especially they're a captive audience. |
BusinessWeek
May 9, 2005
Joseph Weber |
How The Net Is Remaking The Mall To lure Web-savvy shoppers, retailers are turning to "lifestyle centers," which are small, convenient, open-air retailing complexes. |
Fast Company
December 1999
Gina Imperato |
Shopping for a Cause A look at five of the top socially conscious places to shop online. |
InternetNews
November 23, 2007
Kenneth Corbin |
Watch Out For The Online Shopping Grinch With more sophisticated scammers prowling the Internet this holiday season, how can you stay safe when shopping online? |
