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Global Services
March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers   |
CIO
September 1, 2005
Ben Worthen |
ITIL Power Standardizing processes and procedures is not only necessary for a company's business side, but also the IT side. The IT Infrastructure Library is becoming the most popular process framework for running IT in America. |
Pharmaceutical Executive
October 1, 2010 |
Knowledge-Based Outsourcing: Driving Deeper Insights Outsourcing is fairly commonplace in the world of pharma. Tracking, monitoring, and trend evaluation is not enough. Companies must now do more than assess what happened and why. |
CRM
April 26, 2012 |
Badgeville Announces Gamification Frameworks The suite of turnkey frameworks enables rapid deployment across customer and employee applications. |
CRM
November 9, 2015
Michael Rooney |
Finding Lost Sales Revenue: It's All About the Process Getting a well-defined sales process in place is important. Having it adopted and automated is even better. |
IndustryWeek
July 20, 2011
Adrienne Selko |
Pharmaceutical's Lean Prescription Facing increasing cost pressures, many pharmaceutical firms are finding a healthy dose of lean the perfect tonic. |
Global Services
May 12, 2008
Imrana Khan |
The Sourcing Advisor Caveat Third-party advisors assistance may be one of the good reasons behind the overall satisfaction with the sourcing engagements you are involved in, but in many instances external advisors can hit hard on your pockets. |
Global Services
July 8, 2008
Namita Goel |
Speedsourcing Accelerating the sourcing process using an interactive and collaborative approach is not only desired, but also appropriate for many organizations today |
IndustryWeek
November 1, 2008
John Teresko |
How to Organize for Lean/Six Sigma To enable the maximum potential of lean/Six Sigma efforts, focus on more than the factory floor. |
IndustryWeek
May 1, 2002
David Drickhamer |
Where Lean Meets Six Sigma Bringing the two concepts together delivers faster results... |
Wall Street & Technology
December 28, 2009
Michael Lobosco |
Evaluating Outsourcing Options The technology and capabilities of outsourced portfolio management systems offer functionality that is comparable to their installed counterparts. But not all outsourced solutions are created equal. |
CRM
March 13, 2015
Daniel Sarfati |
Measure CRM Usage to Optimize Business Processes Current tools leave insight lacking when it comes to employee interaction. |
InternetNews
July 20, 2007
Drew Robb |
ITIL in Storage: Resistance is Futile IT Infrastructure Library could help ease storage management woes, say proponents. |
IndustryWeek
February 15, 2012
Steve Minter |
The Benefits of Lean IT in Manufacturing Applying lean to IT can mean better performance, less stress and significant cost savings. |
JavaWorld
February 2001
Wolfram Kaiser |
Become a programming Picasso with JHotDraw Design patterns and frameworks have a mutually beneficial relationship. A well-known example of this is JHotDraw, a highly customizable GUI framework that simplifies developing drawing applications. This article explains the JHotDraw framework and general framework principles in terms of several important design patterns. You'll develop a class diagram editor that demonstrates JHotDraw's usage and capabilities. |
Global Services
September 1, 2008 |
The Definitive Survey of Sourcing Advisers Welcome to the first ever study on sourcing advisory companies that covers the views of service buyers and providers. |
Global Services
October 29, 2007
Deborah Kops |
If the Shoe Fits, Wear it Is there a predictive fit between such characteristics as culture, measurement systems, ways of working, procurement strategy and the type of global services solutions specific companies should implement? |
CIO
August 28, 2013 |
Kennametal CEO Uses IT to Keep a Laser Focus on Customers For Carlos Cardoso, CEO of Kennametal, a wealth of data about customers' manufacturing plants allows his company to identify ways to boost efficiency |
Financial Planning
June 1, 2011
John J. Bowen, Jr. |
Systems for Success The need to truly "wow" your clients with exceptional service and customized attention has never been greater than now. That means it's hugely important to manage your business as effectively as possible. |
Global Services
June 4, 2008
Namita Goel |
Into its Own: Sourcing as a Profession If the demand for sourcing professionals outstrips supply, where will the talent come from? |
IndustryWeek
April 15, 2009
Steve Minter |
Six Sigma's Growing Pains The popular quality methodology pays a price for not being a panacea. |
Bank Systems & Technology
October 9, 2008
Maria Bruno-Britz |
Lessons for Banks to Learn from Lean Principles During Financial Crisis With the economic climate the way it is, banks today, more than ever, are beginning to take a closer look at the principles of Lean operating processes. |
Insurance & Technology
August 14, 2006
Peggy Bresnick Kendler |
Measuring Success Experts comment on what metrics are best for determining the success of technology investments, and which key performance indicators are the most valuable for insurance IT initiatives? |
U.S. Banker
August 2008
Larry Mead |
What Financial Services Can Learn From Lean The gains in the banking industry achieved through eliminating waste and improved customer service after adopting the Lean business philosophy are hard to ignore. |
Global Services
December 7, 2008
Chris Osentowski |
Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year. |
Bio-IT World
February 11, 2005
Judy Hanover |
Leveraging IT to Achieve Compliance Budgeting and measuring the success of compliance initiatives is a credibility issue for CIOs. |
Bank Technology News
November 2006
John Adams |
IT Infrastructure: Sallie Mae Uses ITIL To Break Down Silos As Sallie Mae sheds its ties to Uncle Sam, it's embracing the IT Infrastructure Library to shore up IT structure and processes. |
Global Services
June 27, 2007 |
The Global Sourcers More and more people are sourcing services from around the world for their companies. But do they have the right skills for a job that is becoming increasingly strategic to their companies? |
Global Services
November 29, 2007 |
The Future of IT Infrastructure Outsourcing Around 2010, the global operations and infrastructure-services market opportunity will be about $75 to $80 billion. This is significant because today we are achieving just 5% of this potential. |
InternetNews
January 5, 2004
Spafford & Kim |
Top ITIL Myths Many IT organizations attempting to increase service levels, decrease costs and improve security look to the ITIL framework for guidance. ITIL, or the IT Infrastructure Library, is widely accepted as the world's leading compilation of IT best practices. |
IndustryWeek
December 14, 2011
Ralph Keller |
It's the Process, Not the People Why playing the blame game works against continuous improvement for manufacturers. |
Insurance & Technology
March 25, 2010
Anne Rawland Gabriel |
Pacific Life Saves $1.1 Million With IT Services Management Pacific Life Insurance reaps $1.1 million in savings by embracing the ITIL best practices framework and deploying BMC's IT services management suite. |
Bank Technology News
September 2009
Mike Scheuerman |
Outsource the Small Stuff Small financial institutions typically struggle with their IT infrastructure. Often, the answer is outsourcing. |
CIO
June 1, 2004
Art Jahnke |
Why Is Business-IT Alignment So Difficult? CIOs cite alignment of IT and business as one of their greatest challenges. Readers discuss the problem and some solutions. |
IndustryWeek
January 11, 2012 |
General Cable Plays Offense with Lean With the help of lean and Six Sigma, General Cable's Gregory Kenny is forging a best-cost manufacturer with growing global reach. |
CIO
October 11, 2012
Elizabeth Heichler |
5 Things You Need to Know About Risk Management Risk is everywhere and if you're just trying to minimize it within IT, you're taking an additional risk. Follow these tips and learn how to take an intelligent approach to risk management. |
Insurance & Technology
May 19, 2009
Nathan Conz |
News from 2009 ACORD LOMA Insurance Systems Forum: Pegasystems Unveils New Framework Pegasystems has released a New Business Backbone as part of its suite of insurance industry frameworks. |
