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Insurance & Technology
September 5, 2008
Gary Kirkham |
BPM Creates a More-Agile Business The business demands process improvements that increase customer satisfaction and automate corporate functions to ensure good business practices.   |
Insurance & Technology
April 1, 2008
Anthony O'Donnell |
The Architecture of Adaptation: Enabling Flexibility With Business Architecture and BPM Business process management (BPM) enables insurers a rapid response to a changing marketplace by pulling processes and functionality out of legacy code and legacy thinking. |
Insurance & Technology
January 5, 2007
Paul McDonnell |
It's a 'Buy' World This is an exciting time in the insurance industry, with several factors leading carriers to make key technology decisions in 2007. Carriers choosing to implement new solutions should recognize the critical need for flexible integration architecture. |
Insurance & Technology
September 28, 2009
Deb Smallwood |
Business/IT 'Linkage' Key to Insurer's Adaptation to Changing Marketplace To meet burgeoning consumer communications and transaction demands, insurers must build a services-enabled technology architecture in close collaboration with businesses. |
Insurance & Technology
August 23, 2010
Peggy Bresnick Kendler |
Virtual Roundtable: How to Navigate Claims Transformation Industry experts discuss best practices for ensuring a successful claims system modernization project. |
Insurance & Technology
March 18, 2005
Anthony O'Donnell |
Top P&C Initiatives for 2005 Policy administration systems are a top priority this year for large and midsize P&C insurers, according to Celent's 2004 CIO/CTO survey |
CRM
September 28, 2012
Mathias Kirchmer |
The Role of Social Media in BPM Initiatives Transparency, efficiency, and communication are key advantages in business process management. |
Insurance & Technology
February 8, 2008
Tim Attia |
Agility in Product Development Can Improve Speed to Market Streamlining product development processes, building "product chassis" of common components, adopting agile enabling technologies, and modifying organizational structure to support product innovation all are ways to improve speed to market. |
Insurance & Technology
February 8, 2004
Jamie Bisker |
Core Systems: Journey to the Center of Insurance An analysis of the state of core systems, and how to create renewable systems, in the insurance industry |
Insurance & Technology
August 7, 2008
Anthony O'Donnell |
Policy Admin System Replacement: Insurers Shift Focus From Systems to Functionalities Interboro Insurance Co.'s policy administration replacement initiative was in key respects a classic case. |
Bank Systems & Technology
June 21, 2007
Nancy Feig |
Business Process Management Moves Beyond Workflow to Business Optimization With the growing popularity of BPM, banks are taking a fresh look at their processes, which at many financial institutions still tend to be siloed and manual. |
Insurance & Technology
January 17, 2006
Cynthia Saccocia |
Managing in the Best and Worst of Times The insurance industry leaders - from megaglobal insurers to small regional or niche carriers - are achieving excellence by concentrating on profitable growth and competitive advantage. |
Insurance & Technology
January 25, 2005
Cynthia Saccocia |
Did You Say Controlled Tech Spending? Aw, Not Again! Insurance is an industry that reacts decisively to its business cycles and urgently to intrusions of reality such as catastrophic claims, economic issues and regulation. |
CIO
June 28, 2012
Kim S. Nash |
6 Steps to Improve BPM in a Social-Media-Driven World Mobile and social media have changed how we do business, and your business processes need to catch up with the times. We talked to experts in the field to provide CIOs with where to start. |
CIO
May 26, 2009
Rick Swanborg |
How BPM Paid Off for Wells Fargo Strategies such as business process management, which focus on improving cost and time-to-market efficiencies, are one of many enablers helping Wells Fargo to navigate today's economic challenges. |
Insurance & Technology
February 5, 2010
Anthony O'Donnell |
IVANS: P&C Insurers Prioritize Retention, Compliance and Operational Transformation in 2010 IT Spend Facing a negative outlook, insurance carriers are investing in IT to shore up their customer base, prepare for an evolving regulatory compliance regime, find customer retention, and find new sources of efficiency. |
Insurance & Technology
May 19, 2009
Nathan Conz |
News from 2009 ACORD LOMA Insurance Systems Forum: Pegasystems Unveils New Framework Pegasystems has released a New Business Backbone as part of its suite of insurance industry frameworks. |
CRM
January 17, 2014
Mac McConnell |
Four Reasons BPM Can Improve Your CRM System Take business relationships to the next level with business process management. |
CRM
September 2, 2015 |
Bpm'online Updates CRM for Financial Services New capabilities added for customer-facing processes in marketing, sales, lending, and customer service. |
Bank Systems & Technology
May 26, 2008
Nancy Feig |
BPM's Strategic Benefits Offer Greater Agility Enterprisewide Business process management enables banks to link their IT systems into their processes, allowing them to automate, streamline and monitor key processes, such as account opening, compliance and payments. The impact can be amazing. |
Insurance & Technology
February 8, 2008
Michael D'Ippolito |
Early Engagement With IT Necessary For Product Development With the need for mass customization becoming more of a market requirement, how can carriers effectively meet business requirements to make hundreds of product changes a month? |
Insurance & Technology
August 21, 2010
Mimi Chizever |
Managing Change Insurers need a strong governance model that has a clearly defined approach and decision-making authority to keep control over the amount of changes being made to their claims platform. |
Insurance & Technology
January 5, 2007
Chris Smith |
Content Management And BPM Converge Moving into 2007, insurers should be looking at ways to further integrate document and business processes, creating fully automated, end-to-end document and content solutions. |
Insurance & Technology
April 20, 2010
Peggy Bresnick Kendler |
Virtual Roundtable: The Imperatives of Infrastructure Successfully responding to rapidly changing market conditions requires a flexible technology architecture. |
Insurance & Technology
December 16, 2008
Anthony O'Donnell |
Priorities Will Shift, But Insurers' 2009 IT Spending Remains Healthy Given the ravages the financial crisis has wrought in the insurance industry, greater cost consciousness will return to insurance IT organizations. |
Insurance & Technology
January 14, 2009
Matthew Josefowicz |
Insurers Challenged to Adopt Business Intelligence Data inconsistencies and cultural resistance impede insurers' ability to optimize use of business intelligence. |
Insurance & Technology
January 5, 2007
John Burke |
Future Proofing the Insurance Enterprise Insurance carriers continuously reexamine and often redefine business models, turning to IT as an enabler for transformation. |
CIO
September 29, 2010
Marketa Hulpcachova |
Lessons in Successful BPM from Lincoln Trust Rebuild business confidence and trust in IT with innovative BPM strategies. |
Insurance & Technology
June 14, 2005
Wendy Toth |
Get the Most for Your Money Insurers can align IT strategy more closely with business strategy and position IT as a competitive advantage. |
Insurance & Technology
August 25, 2004
Anthony O'Donnell |
Health Insurance Transformation In order to maintain its own fiscal health, the health insurance industry must build the technology and processes needed to meet consumerism's demands. |
Insurance & Technology
February 8, 2008
Bob Reynolds |
Successful Product Development Focuses on People, Process and Technology Addressing product development challenges involves a three-pronged approach focused on people, process and technology. |
Insurance & Technology
January 5, 2007
Jim Rourke |
Look to the Long-Term Insurers need to look to vendors that provide proven, mature solutions and invest in technologies that will adapt with the company's vision. |
Insurance & Technology
September 5, 2008
Michael M. Monahan |
Improved Corporate Governance Will Allow Insurers to Better Compete Globally While an Optional Federal Charter would allow insurers to compete on a global stage, stricter governance, enabled by BPM, will be key to compliance. |
Insurance & Technology
June 1, 2006
Maria Woehr |
The Big (Not So) Easy The Louisiana Senate Insurance Committee has approved legislation that the Property Casualty Insurers Association of America fears could raise rates for consumers and drive insurers that still are dealing with the effects of Hurricane Katrina from the Louisiana market. |
Insurance & Technology
September 14, 2006
Maria Woehr |
One Charter to Rule Them All? Insurers, analysts and vendors are weighing the benefits and risks of the National Insurance Act of 2006 - a plan to adopt an optional federally chartered regulatory system - as well as the impact the federal regulation could have on IT systems. |
Insurance & Technology
July 30, 2010
Karlyn Carnahan |
The Claims Modernization Opportunity Currently available claims systems provide both the efficiency and service capabilities insurers need to make the business case for transformation. |
CRM
April 2012
Kelly Liyakasa |
Game Mechanics Could Steer BPM Adoption Proper handling of organizational politics is a key factor. |
Bank Systems & Technology
January 14, 2004
Jim Middlemiss |
Italian Bank Adopts Linux in IT Revamp Moving to open standards, BPM reengineers its branch system and integrates channels. |
Insurance & Technology
November 24, 2003 |
BPM For P&C Staffware London-Staffware, a business process management (BPM) software provider, has launched Staffware Claims Management, a BPM solution tailored to the requirements of the property & casualty industry. |
Insurance & Technology
March 5, 2008
David West |
Exclusive Research Report: Insurance IT Spending Slowdown Already Upon Us, TowerGroup Says Although TowerGroup previously observed an upward trend in insurance carriers' IT spending with an anticipated slowing in spending by 2009, the latest research suggests that the slowdown already is upon us. |
Insurance & Technology
July 10, 2008
Brady Polansky |
Technology Must Be Seamless and Consistent Between Carriers Insurers have to enable Web services to agencies in a way that it becomes seamless. |
Insurance & Technology
February 8, 2008
Van Beach |
Speed To Market Is A Potentially Misguided Pursuit Speed is just one dimension of product development. Quality, efficiency and capacity are other parts of this optimization process. |
Insurance & Technology
May 26, 2010
Anthony O'Donnell |
Carriers Shifting Distribution Dollars To Mobile, Accenture Research Finds Insurers are planning to invest on average $84 million on strategic distribution improvements over the next three years according to a survey of 125 insurers globally. |
Bank Systems & Technology
January 29, 2005
Cynthia Ramsaran |
Study: ECM and BPM Not Understood Technology users in the financial services industry are confused about enterprise content management (ECM) and business process management (BPM) solutions, according to a recent survey. As a result, banks do not leverage the technologies to their full potential. |
Insurance & Technology
May 28, 2008
Peggy Bresnick Kendler |
Accounting and Financial Systems: Technological Enhancements Offer Promise -- and Questions Insurers' accounting and financial systems -- including billing, annual reporting, portfolio management and investment management platforms -- are becoming increasingly integrated with other enterprise systems. |
Insurance & Technology
July 27, 2005
Peggy Bresnick Kendler |
Investing Wisely Q: What are the key issues insurers face in terms of portfolio/investment management, and how are carriers addressing those issues?... Q: How can portfolio management systems and related technologies help insurers better manage, track and report on investments and financial performance?... etc. |
Insurance & Technology
May 19, 2009
Kaytes & Josefowicz |
Technology and the Science of Customer Retention Data accessibility, analytics, rules-driven workflow, and process visibility can supply the capabilities insurers need to retain profitable customers. |
InternetNews
August 3, 2009
Alex Goldman |
BPM Picks Up Steam as IT Readies for Recovery A new report from Gartner predicts that the business process management (BPM) market will grow. |
CFO
September 1, 2003
John Verity |
Re-reengineering New software enables business managers to fine-tune important processes virtually on the fly, with only minimal involvement by the IT department. |
InternetNews
May 11, 2007
Clint Boulton |
BI+BPM: Convergence or Conjecture? Will the two software intelligence sub-sectors merger into one? Analysts argue it out. |
