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Bank Systems & Technology November 7, 2007 Nancy Feig	Bank of America Tops Large Banks in Combating Identity Fraud Bank of America ranked the highest in identity fraud protection, detection and resolution, according to a Javelin Strategy & Research study of the top 25 U.S. banks.
Bank Technology News December 2008 Holly Sraeel	ID Fraud Resolution? Yes. But Banks Need To Prevent It. But a greater focus on prevention, detection and resolution of ID fraud over the past four years has translated into big advances for banks.
Wall Street & Technology October 20, 2006	Mystery Shopping for Effective Fraud Prevention By comparing a combination of mystery-shopper tactics and Web site research against criteria in prevention, detection and resolution of identity fraud events, a research company ranked 24 financial institutions on how well they protected customers' identities.
Bank Technology News March 1, 2008 Glen Fest	Thwarted On-Line, Crime Looks to Past A new identity theft report survey finds a continuing overall decline in fraud numbers and victims, but unfortunately a rapidly rising number of "vishing" and other hands-on alternatives to catching consumers off guard.
Bank Technology News April 2006 Glen Fest	Fraud Prevention: Engaging More Than The Enemy Banks could improve anti-fraud measures if they provided tools that draft customers into the battle. But it's not that simple for an industry still rife with soft spots.
Bank Technology News December 2007	Scoring Banks' Compliance With FFIEC Guidelines Compliance with FFIEC guidelines brought out the worst in many bankers. So how did banks do in terms of compliance?
Bank Systems & Technology August 24, 2006 Nancy Feig	Banks Scramble to Meet FFIEC Online Banking Authentication Guidelines by Yearend Less than four months remain for banks to meet the Federal Financial Institutions Examination Council's year-end deadline for Internet banking authentication, but some confusion remains over what is an acceptable solution.
Bank Systems & Technology August 2, 2005 Phil Britt	Fighting the New Face of Fraud Technology plays a critical role in banking fraud, both in creating new opportunities for fraud and offering new methods to defend against it. Financial services institutions must take a holistic approach to combating fraud.
U.S. Banker March 2008 Glen Fest	ID Theft: Thwarted Online, Fraud Goes Low-Tech Again More criminal enterprises are shifting toward off-fashioned "vishing" methods and other inexpensive alternatives to catching unwitting consumers off guard.
Bank Systems & Technology May 5, 2007 Maria Bruno-Britz	Fraud Techniques Evolve in Parallel with Bank Products and Defenses As fraudsters' techniques evolve alongside the products and services offered by financial institutions, new steps must be introduced to stop them.
Bank Systems & Technology December 1, 2005 Phil Britt	High Tech, High Touch and High Net Worth As banks attempt to expand their private banking operations to attract high-net-worth customers, they're enhancing their support technologies to provide better customer service, improve profitability, and expand product and service offerings.
Bank Systems & Technology April 7, 2006 Peggy Bresnick Kendler	Security Outlook A plethora of high-profile data breaches and concerns about identity theft have put the banking industry on high alert. To secure their information assets, banks must implement a cross-channel, multilayered approach that extends beyond technology.
Bank Systems & Technology February 10, 2010 Penny Crosman	ID Fraud Grew 12% in 2009, But Wells Fargo's Fraud Losses Are Down Javelin Research's latest fraud survey finds identity fraud continues to rise, but losses are down at some banks due to fraud detection technology improvements.
Bank Technology News March 2011 Michael Sisk	ID Theft Declined in 2010 ... or Did It? A Javelin Strategy & Research survey of consumers found that the number of identity fraud victims fell 28 percent last year.
Bank Technology News February 2007 Holly Sraeel	ID Theft Needs Little Fuel to Fan The Flames. Or Does It? With financial crime -- particularly cybercrime -- becoming more sophisticated among for-profit criminals, some industry observers argue that ID fraud is rising, and that many victims are still unaware of it.
Bank Technology News November 2007 Glen Fest	Online Authentication: Multifactor Race Nears Finish Line Nearly a year after half of all U.S. institutions missed the deadline to adopt stricter FFIEC guidelines for online authentication, analysts say that banks have finally, and almost universally, put their multifactor and other risk-mitigation layers in place.
Bank Technology News August 2006 Glen Fest	Multi-Factor Authentication: Two-Factor Timing Twists Up Bankers The FFIEC's guidelines for adopting multi-factor authentication includes a hard deadline with apparently soft parameters. But will haste end up producing waste?
Bank Systems & Technology March 7, 2005 Cynthia Ramsaran	ID Theft Hits Paper Harder Despite growing fears of online fraud related to Web-based banking services, the increase in identity theft is hitting consumers closer to home than in cyberspace. Identity theft crimes are more often committed off-line rather than online.
InternetNews October 24, 2005 Tim Gray	Companies Bid for Authentication Compliance Work Financial institutions are getting started on security compliance regulations.
Bank Systems & Technology June 26, 2006 Deena M. Amato-McCoy	Closing the Door on Criminals Banks need a consistent approach to fraud assessment and prevention, otherwise they will never truly get ahead of the problem.
Bank Technology News May 2007 Glen Fest	Identity Fraud: Banks Offer ID Theft Resolution Services A Tennessee bank gets surprising demand for an ID theft resolution service it is private labeling from Worldwide Assistance. Customers are even willing to pay for the luxury.
Bank Technology News October 2009 James Van Dyke	Consumers Do Want to Be Partners in Security While many bankers and technology professionals profess a belief that individuals can't be motivated to protect themselves, new Javelin research shows that more than eight in 10 online bankers view security as a shared responsibility.
Bank Systems & Technology January 31, 2006 Maria Bruno-Britz	Fortifying Online Banking The Federal Financial Institutions Examination Council (FFIEC) issued guidance to the financial services industry for data security in the online banking environment. Banks must perform the mandated risk assessments by the end of 2006.
Wall Street & Technology March 18, 2008 Cory Levine	Identity Fraud on the Decline Despite the hype, identity fraud is on the decline, according to a new survey. But as fraudsters return to traditional channels, such as phone lines, to steal the trusting public's personal information, few financial institutions have implemented multifactor authentication for telephone banking.
Bank Systems & Technology August 24, 2006 Nancy Feig	BITS Releases Insider Fraud Database BITS, a nonprofit consortium of 100 of the largest U.S. financial institutions, released its own insider fraud prevention service, which consists of a list of former financial institution employees who have compromised consumer information and/or knowingly caused financial losses.
U.S. Banker February 2006	ID Theft Insurance: Community Banks Seek To Protect Themselves Banks are taking out new insurance policies to protect themselves against the financial losses stemming from identity fraud.
Wall Street & Technology April 14, 2006	Four Keys to Stronger Online Security Mercator Advisory Group has released a new report, "Total Transaction Security: Best Practices in Limiting Fraud Exposure Online and Offline," in which it recommends four strategic imperatives to consider in developing online security initiatives.
Bank Technology News February 2007 Glen Fest	Identity Fraud: ID Theft Victims, Losses Take Welcome Nosedive New account vulnerabilities are toughened, but 'vishing,' limited alerts practices, and consumers' misguided personal trust in acquaintances still leave the doors wide open.
Bank Systems & Technology May 8, 2007 Deena M. Amato-McCoy	Fear Of Identity Theft Discourages Consumers From Banking Online Proactive security measures increase online banking confidence and use, study says.
Wall Street & Technology November 21, 2006	Ready for FFIEC A new report from Boston-based Aite Group shows that the financial services industry is geared up for the Federal Financial Institutions Examination Council's end-of-year deadline for outlining a plan for stronger online authentication.
Bank Technology News January 2009 Rebecca Sausner	Banks Beef Up The Locks Many U.S. banks are now taking another look at their online authentication technology, and increasingly adding layers that involve out-of-band techniques and stronger fraud-detection engines.
Bank Technology News December 2008 Glen Fest	The Paradoxes Of Mobile Adoption A new Javelin Strategy & Research report reveals layers of paradox involving mobile banking security.
Bank Systems & Technology May 3, 2005 Deena M. Amato-McCoy	Creating Virtual Value By integrating business channels, consolidating customer histories and beefing up security, banks are improving their online offerings to provide customers with all the conveniences of branch banking in the comfort of their own homes.
Bank Systems & Technology October 30, 2007 Nancy Feig	Banks Using Mobile Phone for Out-of-Band Authentication Amid increasing pressure to protect customers online, some of the largest global banks are turning to out-of-band authentication to fortify their Web banking services.
Bank Systems & Technology August 25, 2007 Maria Bruno-Britz	Banks Must Engage Customers to Secure Online Transactions Recognizing that defenses are only as strong as the weakest link, Bank of America has moved to shore up an area that largely is beyond its control: customers' desktops.
InternetNews February 16, 2007 Clint Boulton	Jonathan Fisher, CEO, Bharosa Security vendor Bharosa looks to protect corporate data with multifactor authentication and fraud detection.
Bank Technology News June 2006	If It's Loyalty You Seek, Forget Fees For Credit Monitoring At a time when customers are worried about becoming victims of ID theft, banks have a huge opportunity to cement relationships by offering free credit monitoring services to all customers.
Wall Street & Technology November 18, 2005	Stronger Authentication Single-factor authentication is insufficient for online financial services, according to the Federal Financial Institutions Examination Council (FFIEC).
Bank Systems & Technology September 30, 2006 Maria Bruno-Britz	Zions, ING Pick RSA Risk-Based Authentication Solution Security solutions provider RSA saw its Adaptive Authentication solution implemented at Salt Lake City-based Zions Bank and ING Direct for the banks' online retail banking customers.
Bank Technology News June 1, 2008 Anthony Malakian	Credit-Card Security: Making the Grade A new report finds that credit card issuers have done a "stellar" job at fraud resolution, but they still "lag" at prevention and detection.
Bank Technology News June 2001 Karen Epper Hoffman	Fuming Customers and Whistling Bells Jupiter says banks are ignoring customers for the sake of being on the cutting edge...
Bank Systems & Technology January 31, 2006 Maria Bruno-Britz	Prepping for Prime Time For technology, the world of banking can be likened to a major movie production in which scores of actors clamor for only a few coveted spots. There are, however, scattered among the extras, a few stars waiting for someone with a careful eye to recognize their potential.
Wall Street & Technology March 21, 2006 Paul Allen	Add Another Bolt to the Cyber Door Due to enhanced and evolving cyber-threats, financial institutions now must implement some form of multifactor authentication or layered security to protect sensitive customer data.
U.S. Banker October 2007 Lee Conrad	Privacy Push: Banks Chafe Against Move To Block Use of SS Numbers Two major federal efforts to curb the widespread use of Social Security numbers are putting banks-the largest private-sector users of those nine sensitive numbers-on defense.
Bank Systems & Technology May 24, 2007 Maria Bruno-Britz	Banks Using Security to Increase Customer Trust and Their Bottom Lines Banks realize that information security can increase client loyalty and lower costs.
Bank Technology News September 2008 Anthony Malakian	Budgets Inch Up The top priorities for bank security spending are fraud detection for money transfers and an AML system, followed by fraud detection for online banking.
Bank Technology News June 2006 Rubina Johannes	The Demographics Of ID Fraud Not every group is victimized, or protected, in the same way or at the same level. Javelin examines how incidents and precautions differ based on age, income and ethnicity.
Bank Technology News October 2004 Holly Sraeel	Fraud is Rising, But Victims, Banks are Fighting It Talk about fraud in banking circles and one will inevitably hit a nerve.
Bank Systems & Technology October 28, 2004 Ivan Schneider	No Static at All One-time passwords mitigate online banking security risks.
Bank Systems & Technology December 1, 2005 Eileen Colkin Cuneo	Dealing With Data Theft After the Fact When a security breech occurs, a company handling it right can flip the negative into a positive and earn customers' respect and appreciation. If they handle it wrong, and the business will fight the stigma of being an untrustworthy organization indefinitely.