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CRM February 2008 Barton Goldenberg	Always On The new generation of consumers, clients, and customers is perpetually connected - to the Internet, to you, and to each other. What can Web 2.0 do for you?
Job Journal August 10, 2008 James E. Challenger	Are Social Networking Sites Good for Business? One in four employers bans workplace access to social networking sites like MySpace and Facebook, claiming the sites are a major drain on worker output. However, signs indicate social networking could be the next step in business evolution.
InternetNews December 23, 2008 David Needle	iPhone & Social Networks:Tech's Survivors in '09 They outlasted 2008's downturn - and even managed to come out on top. So what's next for the year's few big winners? And is social networking really going to disappear?
The Motley Fool May 14, 2008 Anders Bylund	Google Shakes Up Social Networking Rather than designing a social network, and then adding some useful content (think Facebook or MySpace), Google is approaching networking from the other side.
InternetNews August 11, 2010	Is Google Ready to Compete With Facebook? Why would Google invade Facebook's well-established social networking turf?
The Motley Fool June 18, 2008 Rick Aristotle Munarriz	Microsoft Should Get LinkedIn With tens of billions burning a hole in Microsoft's pocket now that Yahoo! is out of the picture, a lot of other buying opportunities look tempting. LinkedIn, the business-oriented social networking site, better be high on its list.
CRM February 2006 Barton Goldenberg	The Future of CRM: Real Time Always on, always connected, real-time CRM will be the prevalent way to conduct business in 10 years.
The Motley Fool October 11, 2006 Mac Greer	Gauging Google's Future: Part 1 An interview with David Vise, author of The Google Story, on Google's recent acquisition of YouTube, whether or not the Internet giant can navigate the possible legal challenges and what it means for competitors like Yahoo! and News Corp.
Information Today December 26, 2007 Erik Arnold	LinkedIn Introduces New Features and the Intelligent Applications Platform LinkedIn, the world's largest professional network, recently announced changes that represent the first small steps to gain social market share by distributing applications using OpenSocial.
The Motley Fool July 17, 2007 Mac Greer	Fool Video: Was YouTube a Good Deal for Google? Did Google pay too much (or too little) for YouTube? Has the deal been a good one for Google shareholders?
Information Today May 19, 2008 Avi Rappoport	The Center Is Where They Want to Be: Google Friend Connect, Yahoo! Open Strategy, MySpace Data Availability, Facebook Connect Google, Yahoo!, MySpace, and Facebook are in competition to be the single archive for user data.
InternetNews February 17, 2010	Microsoft Outlook Links With Social Networks Microsoft wants users to become more social with Outlook Social Connector.
InternetNews August 23, 2006 Nicholas Carlson	Confirmed: Microsoft and Facebook Friendship Microsoft is now the exclusive provider of brand advertising and sponsored links on the Facebook social network of more than 9 million registered users.
Information Today October 22, 2007 Erik Arnold	Facebook Catch-Up: MySpace Confirms Developer Platform This week during the Web 2.0 conference in San Francisco, MySpace confirmed that a developer platform is imminent for the online social networking site.
InternetNews December 16, 2008 David Needle	Yahoo's Year, Twitter's Triumph & the Social Whirl Yahoo, Microsoft and the Google factor dominated the headlines in 2008, while all things social kept our worlds connected in 2008.
Popular Mechanics April 16, 2008 Glenn Derene	How Social Networking Could Kill Web Search as We Know It Google owns search for now, but the evolving nature of how we use the Internet has left an uncertain future for search and it's all the fault of you and your friends.
InternetNews August 6, 2010	Cisco's CSO Details Security Approach The chief security officer at Cisco, John Stewart, talks about the networking giant's new security initiatives and building the trust of IT buyers.
CRM December 2007 Marshall Lager	It's All Coming 2.0gether As 2007 ends, and 2008 looms ahead of us, patterns are beginning to emerge: The future of business may not be in the hands of the executives, but those of the customer instead. And yet, hasn't it always been that way?
CRM June 1, 2009 Clara Shih	Sales in the Facebook Era In this excerpt from her new book, "The Facebook Era: Tapping Online Social Networks to Build Better Products, Reach New Audiences, and Sell More Stuff," the head of social media alliances and product strategy at Salesforce.com provides her take on the future of CRM and social media.
Search Engine Watch February 16, 2009 Ron Jones	Social Media Marketing (SMO) 101, Part 1 Before you begin any kind of social media marketing, I highly recommend setting up an account and jumping into a conversation or community. It's one thing to talk about social media, and another to experience it firsthand.
Entrepreneur May 2008 Laura Tiffany	Reach Out Facebook, LinkedIn, MySpace, Orkut, Xing - the glut of social networking sites can make it impossible to decide where to spend your time and energy. Here are a few new networks to consider.
InternetNews October 24, 2007 Stuart J. Johnston	Microsoft Buys Facebook Stake What does $240 million buy these days? For Microsoft, a tiny 1.6 percent stake in social networking phenomenon Facebook - oh, and an exclusive worldwide advertising deal.
InternetNews August 20, 2010	Is Social Media Underutilized for Hiring? IT trailed one other industry in a survey by CareerBuilder of employers using social media.
InternetNews January 30, 2009 David Needle	How Ya Doing? Facebook Wants to Know. The social networking site is exploring ways to measure and create new services around users' sentiment.
InternetNews January 25, 2007 Nicholas Carlson	Google Video Hops on YouTube's Tail Google is looking for some of YouTube's secret sauce to spice up its low position in the video arena.
InternetNews March 6, 2007 Nicholas Carlson	Cisco Not Done With Social Spending With Five Across and Utah Street social media technologies in pocket, Cisco looks for more.
InternetNews December 18, 2009	YouTube Gets More Social With Facebook First the video sharing site released the top videos of 2009 and now it's offering tighter integration with Facebook.
Searcher August 2007 Mike Reid	Online Social Networks, Virtual Communities, Enterprises, and Information Professionals - Part 1. Past and Present If information professionals embrace the burgeoning field of online social networking and virtual community building for their organizations, they will be in a unique position to bring order to chaos.
PHONE+ May 6, 2009	Social Network Slips Should Scare IT, HR Execs The rapid growth and adoption of consumer social networks, and their misuse within the enterprise, should frighten IT departments and corporate executives
InternetNews September 15, 2010	Cisco Talks Strengths in Enterprise IT Execs shrug off much of the competition and talk up their approach to the enterprise networking market - and beyond.
InternetNews January 28, 2009 Richard Adhikari	Online Trust: A Thing of the Past? Malware attacks are turning the Web upside down, and complicating the efforts of security vendors and users to cope with the threats.
CRM December 1, 2007 David Myron	Social Networking: The Harbinger of Trust The one overarching trend that will likely make an indelible mark on customer-centric strategies will involve social networking in a big way.
Information Today February 14, 2008	SIIA Releases Survey Results on Business Use of Web 2.0 Technologies Business use of Web 2.0 technologies such as wikis, blogs, social networking, and user-generated content are increasing.
CRM April 26, 2011	SMBs Are Taking to the Cloud A new survey by Really Simple Systems finds growing use of social media and cloud-based CRM systems among small and midsized firms.
InternetNews January 9, 2008 Kenneth Corbin	Can Google And Facebook be Friends After All? The drive toward platform interoperability continues as Facebook, Google, Plaxo announce support of DataPortability Workgroup.
InternetNews August 7, 2009	Facebook Moving Up Fast in the Enterprise Study reveals growing use of Facebook, but watch out for Microsoft and IBM. Brand loyalty, customer service, customer loyalty and acquisition were the top benefits noted.
InternetNews October 29, 2008 Richard Adhikari	Facebook Worm Redux Taps Google Sites Once again, social networking site Facebook has been hit by the Koobface worm, which has been used to attack it several times since July.
Search Engine Watch July 19, 2010 Kaila Strong	How Social Are Your Customers? You need the right information about your customers' social media habits. Here's how you can find out where they spend their time online, where to get demographic data, and determine their levels of participation.
The Motley Fool June 27, 2007 Rick Aristotle Munarriz	Getting LinkedIn to the Next Hot IPO LinkedIn, the social networking site that's more networking than social, wants to go public.
Wired March 24, 2008 Kevin Kelleher	MySpace and Friends Need to Make Money. And Fast. Large social networking sites need to target consumers and combine elements of the social and commercial experience to increase advertisers' success on their pages.
InternetNews December 17, 2008 Sean Michael Kerner	2008: Bigger Networks and the DNS Boogyman We may take how we connect to the Internet for granted, but 2008 was a very big year for networking, good and bad.
InternetNews November 2, 2007 David Needle	Google's OpenSocial Gets MySpace Endorsement Facebook rival MySpace throws in with the search leader's social networking API effort.
The Motley Fool October 10, 2006 Rick Aristotle Munarriz	Google Finally Pigs Out The search king and YouTube hook up, in a deal made in clip-culture heaven. Will YouTube ever approach the sweet margins that Google has been achieving? Not a chance. Investors, take note.
Entrepreneur March 2010 Mikal E. Belicove	A Community of One's Own Why social CRM may make more sense than Facebook.
Search Engine Watch January 12, 2009 Erik Qualman	7 Social Media Predictions for 2009 It's a new year, which means it's time to raise a virtual glass within your social network and toast your collective social graphs for a great 2009. Here are seven things to look for this year.
InternetNews February 11, 2009 Richard Adhikari	Spammers Hijack Facebook Group of 1.5 Million Facebook site is taken over by get-rich-quick and other familiar spam.
The Motley Fool June 4, 2008 Rick Aristotle Munarriz	Squeezing Money Out of YouTube Google has to try new ways to mix ads with videos on its popular YouTube.
Search Engine Watch December 23, 2008 Mark Jackson	Social Media and SEO -- Friends with Benefits? For those of you whose responsibilities - either directly or indirectly - involve organic Web site optimization, here's a look at how you can get SEO benefits out of social networking.
The Motley Fool December 18, 2007 Anders Bylund	Facebook, Google Square Off Social networking site Facebook is trying to figure out how to profit from all of the attention it's getting, possibly to prepare for a merger or IPO, but Google has OpenSocial plans of its own.
PC Magazine May 4, 2010 Chloe Albanesius	Consumers Haven't Learned Not to Divulge Private Info Online Despite warnings from privacy advocates to protect your personal information while online, many adults are still engaging in risky behavior via social networking sites, a new report from Consumer Reports concluded Tuesday.