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HBS Working Knowledge August 8, 2005 Robert S. Kaplan |
A Balanced Scorecard Approach To Measure Customer Profitability Some companies become customer-obsessed rather than customer-focused and lose potential profits. |
HBS Working Knowledge April 3, 2006 Jonathan Byrnes |
Making the CFO Chief Profitability Officer Profitability management opens a new realm of opportunity for the creative CFO. Using it, a CFO can generate revenues, profits, and cash surprisingly quickly, and at very little cost. But it requires that the CFO move beyond his or her traditional domain. |
HBS Working Knowledge July 14, 2003 Selden & Colvin |
M&A: The Value of a Customer The M&A valuation process often gives short shrift to the caliber of customers held by the target company. Here are analysis tools for assessing customer value. |
Entrepreneur November 2008 Kevin Manahan |
Back to Basics Starting a Relax the Back franchise in a small town helped these family-focused entrepreneurs bring in big profits. |
CRM October 18, 2004 Joshua Weinberger |
Hot Seat: Should CRM Focus on Maximizing Top Customers or Boosting the Profitability of Others? Some loyal customers may be only marginally valuable today, but enormously valuable tomorrow. |
InternetNews May 17, 2005 Lynn Haber |
Bank Gives TagmaStore Thumbs Up Pacific Capital Bancorp likes Hitachi's high-end storage platform. |
AskMen.com June 19, 2013 |
5'5" Brandon Todd Shows You How To Dunk Trainer Brandon Todd is a former college basketball player who has developed a system specialized in getting you off the ground and above the rim. |