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Information Today
June 28, 2010 |
Reference Universe now links to CQ Researcher and to CREDO Reference Reference Universe is an information service designed specifically to unlock a library's reference collection.   |
Information Today
October 2000 |
brarydog.net Launches Web Portal for Students The Public Library of Charlotte and Mecklenburg County (PLCMC) has announced the launch of brarydog, a gateway to the Web that's designed especially for students... |
Information Today
June 16, 2003
Barbara Quint |
LSSI Sells Virtual Reference Operation to Tutor.com LSSI (Library Systems and Services, Inc.) has sold its Reference Division to Tutor.com, an online homework help and educational service. The acquisition includes LSSI's Virtual Reference ToolKit, Web Reference Services, and Integrated Reference Management System with RefTracker. |
Search Engine Watch
January 4, 2005
Chris Sherman |
The Best Online Reference Sites Looking for an answer to a specific question? Check out this list of the best reference sites of 2004, as compiled by the American Library Association. AskOxford.com... Cyberschoolbus... etc. |
T.H.E. Journal
October 2005 |
Ohio's Virtual Reference Service Receives $1.12M Approval The State Library Board of Ohio has approved $1.12 million in Library Services and Technology Act funds for year two of the state's innovative KnowItNow 24x7 virtual reference service. |
D-Lib
February 2003
R. David Lankes |
Current State of Digital Reference in Primary and Secondary Education This paper examines the domain of digital reference services for and by the primary and secondary education community. Data is provided to demonstrate the current understanding of education question types and education users in digital reference. |
Information Today
April 1, 2010 |
EBSCO Publishing Announces New How-To Databases for Public Library Patrons Libraries are busier than ever and patrons making legal decisions or looking to create or expand their small businesses need resources for their specific demands. |
D-Lib
November 2001
John C. Matylonek |
Organizing Ready Reference and Administrative Information with the Reference Desk Manager As reference desk responsibilities become increasingly complex and communication becomes more problematic, a web database to collect and manage this non-academic, local information can be very useful... |
Information Today
September 8, 2008 |
Credo Reference Launches Improved Interface Credo Reference, the online reference library, has completely updated and enhanced its interface. |
Information Today
December 19, 2011 |
Oxford Digital Reference Shelf to Re-Launch in 2012 This will be the essential hub to all Oxford University Press reference content, re-launching with improved functionality and design. |
ONLINE
May/Jun 2003
Mick O'Leary |
QuestionPoint Fortifies Libraries in Internet Age QuestionPoint puts the collective expertise of libraries around the world at the service of an individual reference question. It promises to help libraries regain "information market share" from the public Web. |
Information Today
October 28, 2010 |
Springer's Major Reference Works Now Linked Via Paratext's Reference Universe Springer's electronic and print major reference works are a mainstay of specialist research, serving a broad spectrum of scientific, technical, and medical disciplines |
D-Lib
February 2003
Abby A. Goodrum |
Visual Resource Reference: Collaboration Between Digital Museums and Digital Libraries The question faced by libraries, museums, and other cultural heritage institutions in this world of visual information is how to respond to a growing public demand for 'round-the-clock' networked accessibility to multimedia, images and image collections. |
Information Today
March 2001
Laverna Saunders |
Building the Virtual Reference Desk The distribution of electronic full text to users wherever they are has resulted in fewer transactions at the reference desk. Librarians, therfore, are eager to learn about using developments in digital reference services as a strategy for reaching patrons... |
Searcher
September 2004
Coffman & Arret |
To Chat Or Not to Chat --- Taking Yet Another Look at Virtual Reference, Part 2 Chat reference has not turned out to be the panacea many libraries hoped for. Our funds are too limited and our reference and basic library services far too important to squander money on services that don't work. |
Searcher
August 2004
Coffman & Arret |
To Chat Or Not to Chat --- Taking Another Look at Virtual Reference, Part 1 Add it all up and one can see that virtual reference built on chat technology is a pretty expensive proposition. |
Information Today
July 29, 2010 |
U.S. Public Libraries Can Provide High Schools with Free Credo Reference Access Recognizing the increasing burden on public libraries to support the research needs of students at local schools, Credo Reference will be made available to a library's local public high school(s). |
Information Today
August 23, 2004
Barbara Quint |
OCLC Acquires 24/7 Reference Services Two of the nation's leading virtual reference services have merged. The Metropolitan Cooperative Library System has transferred the assets of its popular 24/7 Reference operation to OCLC, the world's largest library network. |
Information Today
August 26, 2002
Barbara Quint |
divine Launches Virtual Reference Desk Software A new player has entered the burgeoning field of virtual reference support. divine, Inc., a relative newcomer to the information industry, has announced that it will start marketing Virtual Reference Desk software built around NetAgent, its customer interaction management software. |
Information Today
August 3, 2009
Paula J. Hane |
Library Reference Services Are on an Info Quest The patrons of approximately 50 libraries from all over the U.S. are now able to text a question from their mobile phones to 309-222-7740 and a "real, live librarian" will respond within minutes. |
D-Lib
February 2003
Jeffrey T. Penka |
The Technological Challenges of Digital Reference: An Overview This discussion of technological challenges associated with digital reference focuses on challenges libraries face in establishing and supporting an efficient, patron-focused digital reference service, based on library values. |
Information Today
September 4, 2008 |
Thomson Reuters Releases Reference Manager 12 for Windows Thomson Reuters announced the release of a major upgrade to Reference Manager for Windows, its bibliographic citation management software that has a true multiuser network version. |
AskMen.com
Ian Harrison |
The Importance Of Job References When you hit the job market, assume that each firm you interview with will verify your record. The final call to a reference could determine the outcome of your entire career. |
D-Lib
June 2003
Kenney et al. |
Google Meets eBay: What Academic Librarians Can Learn from Alternative Information Providers This paper presents the results of a modest study to compare and contrast its digital reference services with those of Google Answers. The study provided an opportunity for librarians to gain insights into how Google's approach to service development and delivery has made it so attractive. |
ONLINE
Sep/Oct 2002
George R. Plosker |
Conducting User Surveys: An Ongoing Information Imperative Remaining relevant to users is critical to library survival. What better way both to ascertain what users desire and to inform them of capabilities they are unaware of or don't use? Practical tips and suggestions on how to go about doing such a survey |
D-Lib
February 2003
Janes & Silverstein |
Question Negotiation and the Technological Environment People seeking answers or providing them now have many more options for "question negotiation", in the broadest Tayloresque sense. Consulting an information professional continues to be one of those options. In fact, such professionals can now be much more accessible. |
BusinessWeek
May 31, 2004
Stephen H. Wildstrom |
Out-Googling The Top Search Engine Online encyclopedias yield more specialized results. |
PC Magazine
November 16, 2005
Neil J. Rubenking |
Referencing Tabular Data in Word Reference tabular data in Microsoft Word to make editing data easier. |
Job Journal
May 3, 2009
Penelope Trunk |
Brazen Careerist: Finessing Reference Checks How to look like a winner when employers check your references. |
CIO
August 1, 2002
Sarah D. Scalet |
The Truth About Customer References: How Sweet Deals Can Be Rotten Business CIOs who accept favors in return for saying good things about vendors are putting themselves and their career in jeopardy. And so are the CIOs who listen to them. |
Information Today
May 6, 2013 |
EBSCO Releases Social Work Reference Center Social Work Reference Center is a comprehensive reference tool that provides evidence-based information to social workers and other mental health professionals directly at the point-of-care. |
