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Insurance & Technology
September 21, 2010
Anthony O'Donnell |
CIGNA Names Philip Emond CIO Philip Emond will become executive vice president and CIO of CIGNA's U.S. operations in October, upon the retirement of current EVP and CIO, Michael Woeller.   |
CIO
June 23, 2014 |
Data Analytics Can Help Fix a Dysfunctional Healthcare System An insurance executive talks about how IT can help transform healthcare. |
Insurance & Technology
April 5, 2006
Anthony O'Donnell |
In It Together Using client research, Cigna determined that the best offering for its employer health plan market was an integrated health savings account solution that offered a seamless experience for members and is partnering with JPMorgan Chase to provide it. |
IndustryWeek
February 1, 2008
Brad Kenney |
Business Challenges: By the Numbers What is the top business challenge facing your company in the next five years? |
CIO
March 15, 2003
Alison Bass |
Cigna's Self-Inflicted Wounds A cautionary tale about the perils of IT transformation and the dangers of counting your chickens before they hatch. |
Insurance & Technology
January 21, 2010
Katherine Burger |
CIGNA Teams with MD On-Line to Grow Electronic Claims Submissions New initiative part of CIGNA efforts to offer providers enhanced service and reduced expenses. |
CIO
April 27, 2011
Michael Friedenberg |
Advice for Industry-Switching CIOs Being a successful CIO in a new industry is difficult, but not impossible. |
Insurance & Technology
July 29, 2005
Anthony O'Donnell |
Executive News Todd Coombes joined Conseco... Bill Pieroni goes to Aon... Terry Walker joins Hartford Life... etc. |
CIO
September 28, 2012 |
Big Value from Big Data How CIOs are expanding the benefits that business intelligence can bring the enterprise. |
Insurance & Technology
June 14, 2005
Wendy Toth |
CIGNA Takes Bite Out of Claims CIGNA Dental has teamed with Post-N-Track Corp. to provide a new Web solution for the submission of claims. |
CIO
October 27, 2010
Lauren Brousell |
Strategic CIOs Struggle to Achieve Ambitions A new survey from the CIO Executive Council suggests that while CIOs aspire to be strategic leaders, they lack the time and appropriately trained staff to move out of an operational role. |
Insurance & Technology
October 27, 2008
Nathan Conz |
CIGNA's e-Learning Initiative Aims to Inform Public CIGNA has launched a multi-pronged, public-facing e-learning website aimed at providing basic education about the healthcare system and health insurance to members and non-members. |
CIO
June 15, 2002
Lorraine Cosgrove Ware |
Survey Says: Deliver ROI The forward-looking, visionary CIO may be out of style for the moment. In fact, the CIO most likely to get hired now is pragmatic, diagnostic and has a proven track record of delivering on time and on budget. |
Insurance & Technology
May 18, 2004
Lisa Valentine |
Affordability and Service Oxford Health Plans' CIO Steve Black believes a sweet spot exists between high-tech and high-touch. |
Managed Care
April 2000 |
Cigna Colorado Ends Capitation For Most Primary Care Physicians In a strategic move aimed at retaining and recruiting top physicians, Cigna HealthCare of Colorado has dumped capitation. In late February, the insurer began paying most of its physicians in the state on a discounted fee-for-service basis.... |
Insurance & Technology
November 17, 2004
Marianne Kolbasuk McGee |
Insurers Customize Health Plans Healthcare providers aren't the only ones building personalized patient systems. Health plans and insurance companies - treasure troves for patient data - are also getting in on the action. |
CRM
July 2014
Denis Pombriant |
Omnichannel Strategy Begins with Platform The technology that changed business is now being changed by business. |
CIO
November 2, 2010
Diane Frank |
What's Next for the CIO Role CIOs can advance their leadership roles in their company's growth agenda. |
CRM
April 1, 2007
Collins et al. |
Satisfying a Double Standard How to capture the real self-service opportunity. Satisfying the double standard of attempting to drive customers to lower cost channels while improving the experience is the key to success. |
CIO
September 15, 2001
Mark Polansky |
The CIO Top 10 Do you have all the qualities of a 21st-century CIO? We've got a list of the ones that executive searchers are looking for... |
CIO
October 27, 2010
Michael Friedenberg |
Cloud and UI: CIOs Have a Big Opportunity on Their Hands Mobile, m-commerce, geolocation, social media and real-time analytics are changing business. CIOs that can leverage this could own a key business priority around UI and the customer. |
CIO
November 15, 2002
Paul Ingevaldson |
It's Not Your IT Portfolio-It's Theirs CIOs who think they should be in charge of selecting IT projects are asking for a very short career, according to Ace Hardware's CIO. |
CRM
June 2012
Leonard Klie |
Modern Medicine: A Marketing Headache When it comes to customer self-service, the medical industry is far ahead of many other verticals in its use of technology, but customer use of those options is still far from prevalent. |
IndustryWeek
August 1, 2002
John S. McClenahen |
CIOs Soar To Strategic Role Their jobs changing, chief information officers are no longer the geeks in the basement. |
The Motley Fool
April 5, 2004
Alyce Lomax |
Cigna's Good Medicine Cigna said that its better outlook is due to greater efficiency and better management of medical costs. It also touted some new product initiatives that are surely a way to try to retain membership as well as woo new members. |
Insurance & Technology
February 7, 2004
Julie Gallagher |
Taking a New Look at HSAs Self-service tools support newly authorized health savings accounts |
CIO
May 28, 2013
Martha Heller |
Energy Company's IT and Business Units Share Responsibility At Energy Future Holdings, CEO John Young emphasizes the human factors behind IT, supports standardization and expects the CIO to work with business partners. He comments on his leadership style. |
CIO
January 27, 2015
Adam Hartung |
For CIOs, Joining a Board Requires Role Reversal Even if you aren't currently being pursued to fill a board seat, understanding the different roles should help you be better prepared for making board presentations. |
CIO
July 29, 2015
Maryfran Johnson |
CIOs find that personalization pays off Many CIO 100 award-winning projects focus on a more personalized customer experience. But these innovations also require CIOs to manage issues such as customer privacy, product design, business processes and enterprise architectures. |
Insurance & Technology
May 3, 2006
Maria Woehr |
Give 'Em What They Want To stay ahead of the competition in the volatile health insurance marketplace, CIGNA is turning to the Web to strengthen its appeal to consumers. |
