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HBS Working Knowledge
June 17, 2015
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Excellence Comes From Saying No In a new course designed by Frances Frei and Amy Schulman, business and law students help each other define and achieve their own interpretations of success. Lesson one: You can't be great at everything.   |
HBS Working Knowledge
July 19, 2004
Martha Lagace |
Your Customer: Use Them or Lose Them Harvard professor Frances X. Frei suggested three strategies to differentiate on service in a sustainable, profitabale manner. Examples include a new-thinking bank, an insurance provider, and a software company, all using "customer power" to win. |
Fast Company
Jessica Weiss |
The Top 10 Most Innovative Companies in South America Companies like Braskem, Magazine Luiza, and Wayra focus on innovation. |
HBS Working Knowledge
October 25, 2004
Cynthia D. Churchwell |
Trends in Latin American Business Harvard's Latin America Research Center, in Buenos Aires, has been charting the region's volatile business conditions for four years--and sees opportunities. This Q&A with Executive Director Gustavo A. Herrero explains why 2004 should be Latin America's strongest since 1997 |
