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BusinessWeek
February 21, 2008
Jeff Jarvis
Love the Customers Who Hate You Customer online gripes - and don't fool yourself, they have them - will help you reinvent your business. mark for My Articles similar articles
Entrepreneur
October 2007
Carol Tice
Blogged Down? An internet contrarian exposes the dark side of company blogs but offers some advice on how to stay afloat. mark for My Articles similar articles
Search Engine Watch
September 28, 2009
Liana Evans
What Is Your 'R' for ROI in Social Media? Each company needs to define its own "return" in their ROI when they implement social media strategies. You can have several reasons you want to implement a social media strategy, those can all be measured as a return. mark for My Articles similar articles
The Motley Fool
July 24, 2006
Stephen Ellis
Dell Joins the Blogerati In the wake of the earnings miss last Friday, the Dell blog may be quite useful for investors. mark for My Articles similar articles
The Motley Fool
September 21, 2007
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Quick Take: No Job Cuts? No Duh. According to its CEO, Home Depot won't be firing what few experienced employees it has. mark for My Articles similar articles
CRM
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Microsites to Serve Microsegments Brands from Dell to Office Depot are slicing customers into ever-tinier segments - and learning the dos and don'ts along the way. mark for My Articles similar articles