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Wall Street & Technology April 28, 2007 J. Nicholas Hoover	Wells Fargo Taps Web 2.0 The financial services firm is using blogs, wikis and even Second Life's virtual world to connect employees and customers.
Bank Systems & Technology July 11, 2007 Peggy Bresnick Kendler	Not All Banks Reaping Web 2.0's Potential Web 2.0 is an opportunity to deliver information to customers, partners and employees in a manner that is more responsive, compelling and effective than ever before. Web 2.0 has the potential to impact all facets of financial services -- from customer self-service to process management dashboards.
InternetNews January 22, 2007 Clint Boulton	Microsoft's After The Lotus Notes Crowd Microsoft today introduced more free software tools to make it easier for customers of IBM's Lotus collaboration software to move to and work with Microsoft's competing SharePoint Services 3.0 suite.
U.S. Banker May 2007 Rebecca Sausner	Web Collaboration: Wouldn't Wikis Be Wicked Wonderful? Wikis are an intriguing collaborative tool, and Wells Fargo is leading the charge in experimenting with them. But wikis use among financial institutions may always be limited to internal use.
InternetNews January 22, 2007 Michael Hickins	IBM Refreshes Lotus Social Structure IBM announced social-computing tools with an accent on collaboration.
Insurance & Technology June 20, 2007 Peggy Bresnick Kendler	Industry Leaders Discuss The Opportunity Of Web 2.0 By enabling a higher level of user empowerment, Web 2.0 tools promise to revolutionize business collaboration and consumer interactions in the insurance industry. But adoption has moved slowly.
InternetNews October 11, 2007 Larry Barrett	IBM Aims to Burst Microsoft's Office Communications Bubble IBM talks up integration plans for its Lotus Symphony apps suite, just days before Microsoft unveils Office Communications Server 2007.
InternetNews November 24, 2009	IBM's Surprising Social Ambitions IBM is hardly a newcomer to collaboration and social media - it just has to get the word out.
Wall Street & Technology December 18, 2007 Melanie Rodier	Wall Street Firms Increasingly Adopt Web 2.0 Financial institutions make Web 2.0 applications and services more compelling to their investors and employees.
Bank Systems & Technology November 1, 2007 Nancy Feig	Banks Are Creating a New Kind of Customer Intimacy With Web 2.0 and Social Networking Web 2.0 and social networking are taking the world by storm, and the banking industry is beginning to get in on the game.
InternetNews October 27, 2006 Michael Hickins	Why Wikis Are Conquering The Enterprise The success of Wikipedia has led companies to rethink how they manage the creation of value and the distribution of information.
IndustryWeek July 1, 2007 Brad Kenney	Manufacturing 2.0 Manufacturers are looking beyond the hype and discovering the internal and external business value of the latest set of Web-based tools.
InternetNews March 29, 2007 Clint Boulton	Mills Spikes Consumer Social Software For IBM IBM's software head says Big Blue is sticking to social networking in the enterprise.
CFO November 17, 2003 Peter Krass	Collaborative Computing E-mail has become perhaps the core technology, but a host of related capabilities have people talking.
InternetNews November 10, 2004 Clint Boulton	IBM's Portal WebSphere Adds Integration IBM's new WebSphere portal software boasts content management, business process integration and virtual portal support.
InternetNews January 10, 2005 Susan Kuchinskas	Microsoft Hosts Messaging for SMBs Microsoft said its release of Microsoft Solution for Hosted Messaging and Collaboration Version 3.0 intends to provide a cost-effective way for small and medium-sized businesses to get advanced messaging functions.
InternetNews May 4, 2009 Alex Goldman	Oracle Takes on SharePoint With Beehive Upgrade With the addition of wikis and unified communications, Oracle is moving into new territory.
CRM January 17, 2012	IBM Brings Analytics to Social Business Organizations can now apply analytics to the social business initiatives.
InternetNews January 23, 2006 Clint Boulton	IBM Building Bridge to Major IM Platforms IBM today unveiled its latest Lotus collaboration software, which facilitates information in real-time and reuses assets to fit customers' service-oriented architectures.
CIO June 13, 2011 Juan Carlos Perez	Collaboration: What's Your Enterprise Social Networking Style? Socialtext is pushing integration of social networking technologies with enterprise applications. But CIOs have to decide whether that approach makes sense for their companies.
CIO August 24, 2009 Rick Swanborg	How Procter & Gamble Got Employees to Use Social Networking at Work Procter & Gamble drove adoption of social networking tools by integrating them with existing work processes.
CIO April 28, 2010 Joab Jackson	SharePoint Has Its Limits SharePoint is evolving as a versatile collaboration tool, but you can stretch it only so far. It's not designed for every content management or business process management challenge.
Information Today February 21, 2006 Paula J. Hane	Stellent Adds Support for Managing Wikis, Blogs, and RSS Stellent, Inc., a provider of enterprise content management solutions, has added support for managing wikis and blogs to its Stellent Universal Content Management system.
InternetNews December 27, 2006 Clint Boulton	Barreling Through The Web 2.0 World What's Next in Tech: The crossover of blogs, wikis and mashups to the enterprise realm has the software world in uncharted waters.
Bank Systems & Technology January 30, 2005 Ivan Schneider	Real Simple Wells Fargo's wholesale Internet portal, dubbed Commercial Electronic Office, received a behind-the-scenes boost when the bank launched a new underlying platform. On that platform, BEA Systems' server technology allows for mass customization.
InternetNews January 23, 2007 Michael Hickins	IBM Squares The Collaboration Circle IBM today detailed its strategy for integrating voice and data communications with the Lotus Connection collaboration tools that it announced yesterday.
Searcher April 2003 David Mattison	Quickiwiki, Swiki, Twiki, Zwiki and the Plone Wars Wiki as a PIM and Collaborative Content Tool
InternetNews January 7, 2009 Richard Adhikari	Lotus Debuts Notes 8.5 for Mac After a Long Tease IBM seeks to tap Apple's growing enterprise presence - and a new area in which to challenge Microsoft.
Bank Systems & Technology May 19, 2009 Maria Bruno-Britz	Performance and Productivity Management Key to Banks' Long-Term Survival Banks are starting to exploit new technologies to enable them to monitor employees' performance in a more automated fashion.
Bank Systems & Technology June 1, 2005 Phil Britt	Through the Looking Glass You can't fix what you don't know is broken. For Wells Fargo, the key to providing wholesale commercial customers with the best Web-based services possible began with monitoring clients' online sessions.
Fast Company September 2000 George Anders	Power Partners The early Internet economy involved startups that vowed to render corporate "dinosaurs" obsolete. Today, the most ambitious online players are those dinosaurs. The future belongs to partnerships. Wells Fargo is inventing the future with young dotcoms.
InternetNews March 3, 2010	Socialtext 4.0 Adds Twitter-Like Features Latest version of Socialtext includes filtering and search for its Signals microblogging feature along with new Collaborative Groups and "presence" indicator.
InternetNews August 13, 2004 Michael Singer	Blogs: The Marketing Killer Executives are seeing dollar signs in RSS feeds, as corporations are no longer relying solely on the official corporate statement to get the message out.
Information Today March 6, 2008 Erik Arnold	Let the Battle Begin: Google Apps Versus Microsoft SharePoint Google and Microsoft go head to head with their document sharing applications.
Bank Systems & Technology November 1, 2005 Deena M. Amato-McCoy	One-Stop Banking By adding collaboration platforms and partnering with other financial service providers, banks are evolving into one-stop financial liaisons that are building customer loyalty.
InternetNews June 17, 2010 David Needle	Socialtext Looks to Mine Enterprise Apps Latest offering from social-enterprise player promises to plumb the depths of enterprise applications to surface and share content in real time.
The Motley Fool January 23, 2007 Tom Taulli	Big Blue Gets Team Spirit The company's software acquisitions should start to boost its performance, and the stock still trades at a discounted valuation to its large-cap peers. More importantly, in the face of ongoing competition, IBM is committed to pushing its technologies forward against the competition.
InternetNews November 7, 2005 Colin C. Haley	Blog-Spotting With IBM IBM's new software helps businesses monitor and analyze blogs, wikis and other community content.
CIO May 29, 2009 C.G. Lynch	Google Wave: A New Kind of Mega-Application Google's newly unveiled Wave may be called a communication and collaboration tool, but it's much more than that.
Information Today September 28, 2009	IBM Lotus Connections Adds Social Networking Features Lotus Connections 2.5, offers an expanded set of social software tools and capabilities for enterprise collaboration that brings popular features like microblogging from the home into the business environment.
InternetNews November 8, 2010	IBM Lotus Connections Adds Social Analytics IBM's Lotus Connections 3.0 update includes social analytics and support for iPad and Android devices.
InternetNews October 11, 2006 Michael Hickins	Is That a Lotus in Your Pocket? The most recent update of IBM's Lotus Notes and Domino lets users pocket their Lotus Notes desktop in a flash drive or iPod.
InternetNews June 12, 2006 Michael Hickins	Microsoft Adapts With Interoperability Microsoft will extend Office interoperability in the hopes that enterprises will be tempted to follow.
Bank Systems & Technology May 21, 2008 Paula Damiano	Wells Fargo Introduces vSafe, a Virtual Safe-Deposit Box Security and convenience -- that's what San Francisco-based Wells Fargo is promising customers with its new vSafe service.
InternetNews July 29, 2005 Sean Michael Kerner	IBM and Avaya Extend Call Collaboration IBM set to integrate Avaya technology for VoIP functionality into IBM's collaboration product lineup.
InternetNews September 22, 2009	IBM Gives Lotus Connections a Web 2.0 Makeover IBM on Tuesday announced a series of new social networking tools and features for its Lotus Connections 2.5 software, giving users an opportunity to better customize and manage their collaborative enterprise applications.
CIO October 1, 2003 Elana Varon	Calculated Risks Many companies are jumping in to Web services before standards emerge. Sure, there are risks. Here's how some early adopters are managing them.
InternetNews November 6, 2007 David Needle	Socialtext Plans Further Enterprise Inroads A new CEO and additional funding help spur Socialtext's growth plans.
Bank Technology News April 2005 Shane Kite	Cross-selling: Toppling Silos Key To Wells' Web Success Breaking down tech and cultural divides between corporate and consumer divisions, as well as providing more transparency for customers, is leading to greater overall use of the bank's portal.
Bank Systems & Technology November 1, 2005 Maria Bruno-Britz	Don't Sweat the Small Stuff The head of Wells Fargo's technology operations, communications systems and payments strategies says it's important to look beyond implementing the latest and greatest technology for its own sake but to examine its ability to forward the organization's goals.