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BusinessWeek
January 30, 2006
Jena McGregor |
Would You Recommend Us? Customer recommendations are shaking up planning and executive pay.   |
AFP eWire
October 6, 2008
Arthur Makar |
Book Review: The Ultimate Question What do nonprofits and for-profits have in common? In The Ultimate Question, written by Fred Reichheld, director emeritus and fellow at Bain & Company, customer loyalty is at the core of creating and maintaining successful relationships with constituencies. |
Inc.
September 2006
Darren Dahl |
Would You Recommend Us? Perfect your service by asking the only question that matters. |
HBS Working Knowledge
November 3, 2011
James Heskett |
The Ultimate Question in Management In their book, Fred Reichheld and Rob Markey remind us of the simplicity of the Net Promoter Score. It's the product of answers to one question, "How likely is it you would recommend us to a friend?" |
CIO
January 26, 2012
Niel Nickolaisen |
How to Make IT Irreplaceable How do you turn captive IT users into loyal customers? Start by asking whether they'd use your IT operation for their next project. |
BusinessWeek
October 13, 2003
Diane Brady |
Will Jeff Immelt's New Push Pay Off for GE? The giant is gambling that helping customers beyond the call of duty will reboot growth. |
The Motley Fool
April 13, 2007
Jack Uldrich |
GE Stays on Track GE investors are encouraged to focus on the big trends. |
The Motley Fool
July 18, 2005
Nathan Parmelee |
A Giant Question for GE Its diversity and double-digit growth across the board are attractive to investors, but is the price right? |
The Motley Fool
April 15, 2005
W.D. Crotty |
GE's Spring Cleaning General Electric continues to downsize its insurance unit, which is a weak spot in an otherwise strong quarter. |
BusinessWeek
March 28, 2005
Diane Brady |
The Immelt Revolution He's turning GE's culture upside down, demanding far more risk and innovation |
| Knowledge@Wharton |
Bringing Good Things to GE: Now It's Jeff Immelt's Turn At General Electric Co. managers are groomed for meticulous corporate planning. But in his first months as chief executive of the world's most valuable company, Jeffrey R. Immelt has had more than his share of surprises... |
BusinessWeek
October 15, 2009 |
Healthy Business In May, GE launched the "Healthymagination" campaign to promote its growing medical division. Here are some vital statistics. |
IndustryWeek
August 1, 2005
John S. McClenahen |
GE's Immelt Sees Green In Being Green CEO Jeffrey R. Immelt's "Ecomagination" initiative includes a doubling of General Electric's investment in cleaner technologies and a commitment to reduce the company's own emissions. |
Entrepreneur
March 2006
Mark Henricks |
Do the Math Business book advice: The "net promoter score" can help boost your sales, according "The Ultimate Question." And "Dealing With Darwin" says that long-term success requires learning to survive in changing environments. |
BusinessWeek
October 13, 2003 |
Immelt on Being an "Embedded Partner" GE's CEO talks about his new push to use his multifaceted company's vast knowhow to help its customers grow faster and smarter. |
BusinessWeek
April 26, 2004
Brady & Capell |
GE Breaks The Mold To Spur Innovation Immelt is merging GE's health unit with Britain's Amersham -- and putting its chief in charge |
The Motley Fool
April 13, 2004
Lita Epstein |
GE Bets on Health Care Closing a $9.5 billion deal for the U.K.'s Amersham assures a major role for GE Healthcare. |
CRM
February 3, 2012
Judith Aquino |
Net Promoter Creator to Release Social Media Measurement Tool SparkScore helps companies identify promoters and detractors in social media comments. |
U.S. Banker
February 2010
Kathy Brister |
GE Capital Thinks Small After suffering staggering commercial real estate losses, GE s financing unit shifts its focus to small businesses. |
CFO
July 1, 2006
Russ Banham |
Angry and Bored? You Must Be a Customer Finding out what customers really think is a crucial first step toward an improved bottom line. New technology may help. Online surveys offer speed and convenience to both the companies creating them and the customers responding to them. |
HBS Working Knowledge
March 6, 2006 |
A Satisfied Customer Isn't Enough An excerpt from Fred Reichheld's new book, The Ultimate Question: Driving Good Profits and True Growth, which offers a system called the Net Promoter Score that helps rate customers based on their view of your company. |
IndustryWeek
December 1, 2005
John Teresko |
Technology Leader Of The Year -- Connecting Profits And Preservation As Chairman and CEO of General Electric Co., Jeffrey R. Immelt has embraced the cause for global and national preservation by turning it into multiple growth opportunities via innovative new products. |
U.S. Banker
April 2006 |
The Difference Between Good and Bad Profits The difference between those companies generating good profits and those producing bad profits can be boiled down to one question: "How likely are you to recommend us to a friend?" Loyalty transforms the economics of business. |
CRM
June 2015
Paul Greenberg |
It's Time to Rethink Customer Lifetime Value Look past transactions to interactions |
The Motley Fool
May 30, 2006
Tim Beyers |
GE's Ga-Ga Over China General Electric's CEO says his company's sales in China could double in five years. |
The Motley Fool
January 22, 2007
Anders Bylund |
General Electric: A Finger in Every Pie GE is getting a makeover, but also meeting its internal goals. Investors, take note. |
The Motley Fool
July 29, 2011
Dan Radovsky |
GE Hearts China GE isn't afraid of commitment, but is the feeling mutual? |
The Motley Fool
January 22, 2010
Alex Dumortier |
Don't Buy GE Shares Before Reading This While the company expects flat growth in 2010, it's projecting "solid growth for 2011 and beyond." Should investors pick up shares before that growth begins to materialize? |
The Motley Fool
April 13, 2006
Tim Beyers |
A Foolish Baby Shower: General Electric Combined with its dividend and market-beating track record, GE has the makings of a superior stock, buttressed by the fundamentals of a superior company. Why trust your children's future to anything less? |
The Motley Fool
April 9, 2007
Jeremy MacNealy |
GE: Making Money, Making a Difference GE and most other corporations need only one argument in favor of social responsibility: It makes good business sense in the long run. And that is a goal welcomed by any smart investor. |
CRM
August 2012 |
The 2012 CRM Influential Leaders Each in this impressive lineup of persuasive people is certainly deserving of this year's Influential Leader award. |
The Motley Fool
September 12, 2011
Rich Smith |
General Electric vs. the World Or at least versus the S&P 500. |
Wall Street & Technology
March 26, 2004
Anthony Guerra |
GE Asset Management Taps Latent Zero After several acquisitions, GE Asset Management revamped its firm-wide trade-compliance and order-management systems. |
BusinessWeek
April 9, 2007
Diane Brady |
Secrets of an HR Superstar On the eve of retiring, GE's Bill Conaty offers tips on nurturing leaders in your organization. |
CRM
October 1, 2007
Lior Arussy |
Imperfect Scores Is a new industry standard keeping executives from focusing on the relationships that matter? |
BusinessWeek
April 15, 2010
Diane Brady |
Can GE Still Manage? CEO Jeff Immelt says his company trains the best business leaders in the world. Yet they haven't saved him from a hellish decade that cut GE's value in half. |
PC Magazine
April 27, 2011
Ben Gottesman |
Readers' Choice Awards 2011: Desktops and Laptops Our yearly survey reveals just who PCMag readers love -- and who they don't -- in the world of desktops and laptops. |
The Motley Fool
May 24, 2011
Rich Smith |
Gorgeous, Generous General Electric Dividend seekers: Prepare to gorge on this opportunity. |
The Motley Fool
January 17, 2007
Anders Bylund |
Foolish Forecast: Go, GE, Go The conglomerate is set to report earnings for the fourth quarter and full fiscal year 2006 shortly. Let's see what investors should expect out this complex giant. |
The Motley Fool
March 10, 2004
Bill Mann |
General Electric Issues Equity?! When debt financing is the next best thing to free money, GE dilutes shareholders instead. In a surprise offering, General Electric announced on Monday that it was pricing 119 million shares of its stock at $31.83 to raise $3.8 billion for the company's planned takeover of some Vivendi assets. |
The Motley Fool
January 16, 2004 |
General Electric Generally Solid GE's fourth-quarter results mirror those of other bellwethers. |
The Motley Fool
May 10, 2005
Timothy M. Otte |
GE's Green Growth Strategy General Electric launches environmentally responsible initiative, committing to deliver on "green growth." Socially conscious investors take note. |
IndustryWeek
May 1, 2008
Brad Kenney |
Green Networking at GE General Electric enlists an army of partnerships to get green done right. |
BusinessWeek
April 17, 2006
Diane Brady |
GE: When Execs Outperform The Stock While GE's share price hasn't prompted an exodus, it blunts a potent compensation tool and shows signs of affecting a culture long used to assuming it's the best. |
The Motley Fool
October 9, 2010
Jeremy Phillips |
Reasons to Sell GE Today Over the past 12 months, GE has risen by 1.8% versus an S&P 500 return of 11.3%. Investors in GE are no doubt disappointed with their returns; is now the time to cut and run? |
The Motley Fool
March 30, 2011
Morgan Housel |
General Electric: The Face of a Broken Tax Code Using a bevy of tax shelters and a legion of lobbyists, General Electric paid no U.S. income taxes last year. While enlightening, the New York Times' story was probably overstated. |
The Motley Fool
June 1, 2011
Katie Spence |
This Stock Is Poised for Growth General Electric is moving on up. |
The Motley Fool
December 13, 2011
Rich Smith |
GE: Getting More Gorgeous by the Day Last week's dividend hike wasn't the first, and won't be the last. |
The Motley Fool
September 28, 2006
Tim Beyers |
Most Foolish CEO: Jeffrey Immelt Investors, each year, Fortune magazine determines the world's most admired companies. GE has been named to the top spot six times since the list began, and twice under the leadership of Immelt, who became CEO five years ago this month. |
The Motley Fool
January 3, 2012
Rich Smith |
2012 Preview: General Electric In General Electric's case could 2012 be any worse than 2011? |
