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Finding Profit In Written Policies And Procedures The exercise of writing the procedures for a financial practice can reveal ways to trim the process, refine your workflow systems and make things work better in a practice. Freeing up time and that of employee(s) can save money.   |
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Efficiency Versus Quality There is no such thing as an efficient customer relationship. |
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Call Center Performance and Customer Satisfaction Better understanding of the decisional procedures of a call center could provide call center organizations with the level of customer service they have been striving for. |
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Millions Walk From Irish Bank Amid Shoddy Security Public outcry in Ireland that an estimated 7 million Euro was stolen from the country's biggest bank because of poor procedures. |
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The Top 5 Issues in Complaint Management Understanding a 360 degree view of your customers. |
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Retail Lending: Interim Examination Procedures The procedures address the various risk management and control functions that banks need to manage more diverse and complex portfolios and provide targeted procedures for specific credit functions and types of retail loans. |
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Our Legal Expert Defines Client Complaints Do you know when a customer complaint is reportable? |
The Motley Fool
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Stent Wars: Revenge of the Bypass A new study supports a long-held belief that bypass surgery is better than using stents. What does it mean for stent makers and investors? |
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How to Avoid 5 Common Practice Management Mistakes If you can avoid a handful of common mistakes, you can save an enormous amount of time; this time savings will allow you to spend more time on marketing and growth of your business. |
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Breaking Through Barriers The first few months of a new year is an ideal time for a company founder to make sure the business is ready to climb to the next level of success. |
