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PC World December 2002 Grace Aquino |
Unauthorized Dealers and Warranties Make sure your purchases are covered by the manufacturer's warranty. |
Home Theater November 9, 2007 |
In DTV, Flat Means More Reliable Whether you opt for plasma or LCD, either type is more reliable than a rear-projection set. |
PC World December 2002 Anne Kandra |
Bulletproof Your PC's Warranty How to make sure that your warranty will really protect you. |
PC World September 2001 Frank Thorsberg |
Your Rights: PC Lemon Laws New laws in the works may help if your new PC turns out to be a lemon... |
Entrepreneur October 2008 Heather Clancy |
Laptop Quick Fixes Emergency-care options for your ailing notebook. |
PC World February 2004 Grace Aquino |
On Your Side: Spill Voids Entire Laptop Warranty HP's policy is not to perform any repairs under warranty for a product that has suffered other damage due to an accident excluded from coverage. |
U.S. CPSC September 25, 2003 |
Certain VAIO Notebook Computers Recalled by Sony Electronics Inc. Users could receive a mild electric shock when the recalled computers are connected to a phone line and the phone rings. |
PC World July 2003 Grace Aquino |
On Your Side: Hard-Drive Repair Horror Always back up your data before sending out your PC for repair. |
BusinessWeek December 20, 2004 Larry Armstrong |
When Service Contracts Make Sense Generally, service contracts aren't worth the money. But there are four products for which they might make sense: treadmills, elliptical trainers, plasma TVs and laptop PCs. If you're offered -- and you will be -- an extended warranty, here's what to consider before you buy. |
PC World May 2006 Alan Stafford |
Are Extended Warranties Worth It? With standard warranties dwindling, you need to decide whether to pay for coverage you used to get for free. Our survey of 2000 readers reveals some surprising data about extended plans. |
PC World July 18, 2001 Sumner Lemon & Joris Evers |
Dell Shortens Consumer PC Warranties Cost-cutting move includes offer of extended warranties, system rebates... |
PC World March 21, 2007 Anush Yegyazarian |
Laptop Board Swaps? Our expert discusses how to find and install a replacement motherboard on a notebook PC. |
The Motley Fool August 27, 2007 Elizabeth Brokamp |
Ask Mrs. Riches: When Your Car's a Dud What recourse is there when you get stuck with a vehicular lemon? Get your personal finance questions answered here. |
PC World January 2006 Amber Bouman |
On Your Side: Dell Warranty Surprise Term of guaranteed operation runs from initial purchase, not arrival of replacement system, vendor says. |
The Motley Fool November 22, 2006 Matthew Crews |
Extended Warranties Cost Brand Value For manufacturers, maintaining brand value is more important for creating shareholder value than reaching for short-term gains at the cost of that brand value. |
PC World February 2001 Aoife McEvoy |
PC Repairs--The Real Price You Pay Getting your PC repaired can cost you a bundle... |
PC World October 23, 2007 Amber Bouman |
Extended Warranties: When Do They Start? Check when your extended warranty coverage begins... Find a company's phone number... A recall of hard-drive adapters... |
InternetNews January 21, 2011 |
Are Apple's New Tamper-Free Screws Bad News? Controversial new screw on the iPhone and MacBook Air prevents consumers and independent repair personnel from replacing parts or tampering with Apple hardware. Should you care? |
InternetNews September 28, 2006 David Needle |
Notebook Batteries Catching More Heat Lenovo is the latest notebook vendor to announce a battery recall due to concerns of overheating that could lead to its ThinkPad notebooks catching fire. |
InternetNews April 24, 2009 Andy Patrizio |
Report: Hanging on to Old Notebooks a Bad Idea Long-term study finds holding on to old notebooks proves more costly than buying new. |
U.S. CPSC September 4, 2008 |
Sony Recalls Notebook Computers Due to Burn Hazard Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers. |
PC World June 2, 2008 Amber Bouman |
Graphics Board Repair Request Unheeded An Asus customer tries to have his malfunctioning graphics board fixed, but gets no reply... An online seller goes MIA... |
InternetNews December 1, 2006 David Needle |
PC Sales Take a Breather Sales of PCs dipped during Black Friday week, while notebooks peaked. |
PC World August 2002 Grace Aquino |
On Your Side: In Search of Missing Laptop Drivers Trying to obtain a system recovery CD for a second-hand notebook PC (Sony VAIO PCG-R505DS SuperSlim Pro) can be difficult. |
Popular Mechanics February 2007 Mike Allen |
How to Fix a Blank Car Stereo: Online Auto Clinic The solution to the mystery of the Honda Accord's working radio gone dark. |
PC Magazine March 16, 2004 Bill Howard |
Sony's Notable, Totable Media PC With its Sony VAIO Digital Studio R Series desktop Sony did the best job of implementing Microsoft Windows XP Media Center Edition we've seen to date, thanks to the platform's superior TV quality. |
PC World August 1, 2000 Gregg Keizer |
PC Repair Undercover What if the odds of emerging from your doctor's office hale and hearty ran two-to-one against you? We'd be a nation swamped with shamans instead of surgeons. Fortunately, a visit to the doctor is generally nothing to fear. But your PC's trip to the repair shop may be another matter. |
U.S. CPSC June 30, 2010 |
Sony Recalls VAIO Laptop Computers Due to Burn Hazard The computers can overheat, posing a burn hazard to the consumer. |
The Motley Fool November 3, 2011 Alyce Lomax |
A Company Doomed to Mediocrity Heads up, investors: The road to mediocrity is probably full of warning signs. About five years ago, things got really ugly for Sony. |
Knowledge@Wharton |
Sony vs. Sony As the recording and electronics industries face off over digital music, one company has had the uniquely uncomfortable position of standing on both sides of the issue: Sony. |
PC World August 2004 Kalpana Ettenson |
Sony VAIO Goes Superthin Less than an inch thick and ultralight, this $3000 ultraportable notebook by Sony is sure to turn heads--but you'll pay for its sleek and nimble good looks in more ways than one. |
The Motley Fool November 30, 2005 Tarek Sultani |
Shaky Times for Sony The slumping electronics giant needs to restore its high-quality brand image. With the stock price at a two-year low, this may be the perfect opportunity to buy cheaply. |
The Motley Fool September 8, 2009 Anders Bylund |
Nintendo Beats Microsoft Again Microsoft may have licked the Xbox 360 "Red Ring" issue -- but is it too little, too late? |
PC Magazine August 21, 2006 Cade Metz |
The 19th Annual Reader Satisfaction Survey Whose PCs and printers are the most reliable? Who offers the best support? Users detail their experiences. Get the facts in this annual users' choice report. |
The Motley Fool July 7, 2007 Rick Aristotle Munarriz |
A Fool Looks Back Extended warranties and corporate death sentences went for a brief jog down Wall Street this past week: Microsoft does a 360... Going around the block, buster... |
InternetNews January 7, 2009 David Needle |
Sony's Social Networking Site Needs a Name Sony tests an interactive community site in connection with CES. |
PC World May 2003 Grace Aquino |
On Your Side: Unreadable DVD+RW Discs? Try a firmware update for better compatibility. |
The Motley Fool July 6, 2007 Steven Mallas |
Mr. Softy's Extended Embarrassment Microsoft pays big bucks to fix Xbox 360 glitches. This goes far beyond a reddening of the corporate face. Microsoft stakeholders must endure a charge roughly valued between $1.05 billion and $1.15 billion. |
PC World February 2006 Amber Bouman |
Double-Whammy Shipping Charges Paying for shipping when a just-fixed PC needs fixing again. |
The Motley Fool July 1, 2010 Anders Bylund |
This Recall Burns, Sony Sony is hot, hot, hot -- in all the wrong ways. The batteries in certain models of the Sony Vaio laptop series may overheat under some circumstances |
The Motley Fool September 19, 2006 Alyce Lomax |
Sony Losing Power Sony is implicated in yet another battery recall offering yet another reason for investors to be leery. |
InternetNews June 30, 2010 |
Sony Warns of Overheating Laptops Sony Electronics has issued a warning about a security glitch that could cause more than half a million notebooks to overheat, and offers a simple fix. |
Home Theater November 18, 2008 |
Sony Offers Green Glove Service Buy any Sony Bravia LCD TV, 32 inches or larger, and Sony personnel will not only deliver, unpack, and set up the new TV - they'll also haul away and "responsibly recycle" the old one. |
PC World January 2004 Stuart J. Johnston |
Microsoft Patches the Patch Process The company's new update system may not be the answer to all your prayers. |
IndustryWeek March 1, 2006 Doug Bartholomew |
How Companies Are Responding While it's not unusual for manufacturers to encounter quality problems, the ways they respond to those issues varies. Some, in fact, are finding creative ways to hold suppliers responsible for their defects. |
Home Theater June 26, 2006 Darryl Wilkinson |
A House Full of Sony New home buyers with $20,000 to $40,000 to spare for home entertainment can turn to Sony's expandable, installation-ready NHS-3020 home theater system. |
PC Magazine August 24, 2005 Metz et al. |
18th Annual Reader Satisfaction Survey Readers rate more than 45,000 PCs and printers. What they said might surprise you. |
U.S. CPSC October 23, 2006 |
Sony Recalls Notebook Computer Batteries Due to Previous Fires These lithium ion batteries can overheat, posing a fire hazard to consumers. |
PC World June 2006 |
Letters for PC World, June 2006 Feedback on wireless and laptop security, warranty law, and more... Mutations of spam... Blu-ray vs. HD DVD... |
PC World July 21, 2006 Dan Tynan |
Gadget Freak: Six Rules for Rescuing Dead Gadgets Don't toss that broken gizmo just yet. You may still be able to save it. |