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InternetNews February 6, 2006 Clint Boulton	AOL, Yahoo to Charge For E-mail AOL and Yahoo are set to start charging e-mailers to send messages to targets.
Inc. April 2006 Darren Dahl	A Penny for Your E-Mail For between a quarter of a cent and a penny, companies can make sure their e-mail survives spam filters, which intercept up to 15 percent of legitimate e-mail.
The Motley Fool February 7, 2006 Alyce Lomax	A Penny for Your Thoughts Time Warner's AOL and Yahoo!, both major providers of email services, are gearing up to try a new tactic -- giving companies the option of paying a small fee to, in effect, "certify" their email deliveries. For many companies, the plan may be the smartest way to make users feel secure.
AFP eWire March 6, 2006	Nonprofits Join Together to Fight AOL Email Plans Several nonprofits have joined together to launch a campaign against America Online's plans to charge fees for organizations using a new certified email system.
InternetNews February 6, 2006 Ed Sutherland	Mixed Reactions to Fee-Based E-mail Today's America Online and Yahoo announcement that they plan to levy e-mail sent to their users could double the cost of messages, which could put e-mail correspondence out of the reach for some.
The Motley Fool December 30, 2004 Rick Munarriz	Hiding Behind a Spam Filter? AOL is doing a decent job tackling spam, but it's also doing some spin doctoring in the process.
The Motley Fool January 26, 2004 Selena Maranjian	An End to Spam? We may be rejoicing in 2006, thanks to Bill Gates. Gates alluded to a "magic solution" that his team is working on to address the problem of unwanted email, or spam. Better still, he expects this solution to be in place soon.
CRM September 2012 Judith Aquino	Avoid the Spam Folder How marketers can save outbound emails from the dreaded fate.
InternetNews February 28, 2006 Ed Sutherland	Unlikely Allies Against 'E-mail Tax' Political and social activists agree in the fight against AOL's 'certified email' plans. AOL says they've got it all wrong.
PC World January 24, 2007 Yardena Arar	Spam Explodes, but You Can Fight Back Changing the way you handle e-mail could reduce your junk-mail intake.
The Motley Fool December 28, 2004 Alyce Lomax	AOL Spammers Scram? The Internet service provider claims drastically reduced spam. Although being able to claim this victory is a help, it is not the whole recipe for AOL's future success.
Fast Company Rose Pastore	Google Can Tell If An Email Came From You... Or An Impostor Google detailed its latest spam-fighting artificial intelligence technology, which employs a brain-like network that detects spam masquerading as legitimate correspondence.
U.S. Banker March 2007 Michael Dumiak	Email: Don't Shoot The Messenger Yes, broadband video and marketing blogs are here. Suggestions? First, banks need to finally get email marketing right. And the newest innovation is "stamped" email.
The Motley Fool December 23, 2004 Tim Beyers	Free AOL AOL joins Yahoo!, Google, and Hotmail in offering free email. But isn't it too late? Struggles continue to be a plague on Time Warner's operating results. If it keeps up, the media giant may be forced to hand AOL a pink slip of its own.
InternetNews February 28, 2006 Roy Mark	Protest Over AOL's Pay-to-Send E-mail Plan Advocacy groups from across the political spectrum to rally against AOL's plan to monetize e-mail.
Fast Company January 2003 Alison Overholt	If You Have Received This by Mistake... Email was supposed to make your life easier, faster, and cheaper -- not messier, uglier, and cheesier. Here's how to keep the spam off your plate.
New Architect August 2002 Lincoln D. Stein	A Tidal Wave Of Spam Why rail against the machine when you can go with the flow?
AFP eWire March 20, 2006	AOL Exempts Nonprofits from Paying for Emails Responding to criticism from a coalition of nonprofits, AOL has announced that it will not charge nonprofits for using its certified email program. However, not all charities would be able to qualify for the free services.
InternetNews December 29, 2005 Roy Mark	AOL: Spam Down, Sophisticated Methods Up 'Spam mafia gangs' continue to mislead and deceive e-mail users.
PC Magazine March 2, 2005 Larry Seltzer	Who's Winning the Spam War? AOL says its users are getting less spam. Can this be true? Is this because of its technology, or the effective legal action it takes against spammers?
PC World July 2004 Anne Kandra	When ISPs Think They Know Best Is your Internet provider protecting you from spam--or censoring your inbox?
Wired January 18, 2008 Brendan I. Koerner	Why Things Suck: Spam Filters It's simply not possible for spam filters to keep up with the permutations of text and images used in spam mail.
InternetNews February 3, 2004 Janis Mara	Major ISPs Ponder 'Postage' To Stem Spam Online giants like Microsoft and Yahoo! consider a small e-mail 'postage' fee to senders as a possible spam stopper.
InternetNews May 5, 2004 Jim Wagner	Microsoft Joins IronPort Whitelist Anti-spam software and hardware maker IronPort won a major victory for its whitelist service with the announcement Wednesday that Microsoft was joining its ranks.
The Motley Fool August 27, 2007 Rick Aristotle Munarriz	Email Pattern Boldness at Yahoo! Yahoo! enhances its free email services.
Bank Technology News August 2007 Joe Bernik	The Harm Behind Spam SPAM has now become the favorite tool of online criminals.
Bank Systems & Technology June 26, 2006 Nancy Feig	In E-Mail We Trust In an effort to improve the safety of online banking for its customers, KeyBank recently began piloting an e-mail certification service from Mountain View, Calif.-based Goodmail Systems.
Fast Company December 2003 Krisner & Sacks	Tech Support Four software programs promise to spam-proof your inbox... Gore-Tex guitar strings.
Search Engine Watch June 15, 2004 Chris Sherman	Yahoo Upgrades Email to Compete with Google's Gmail Yahoo has expanded capacity and significantly upgraded the performance of its email system, making it a viable alternative to Google's Gmail service.
InternetNews January 6, 2011	Google Ups Ante in Fight Against Spam The latest addition to the Google Apps suite for business customers is a free email authentication option.
InternetNews April 14, 2006 Roy Mark	AOL Denies Blocking Critics AOL denied today that it blocked customer e-mail that includes links to a group opposing the company's proposal to begin charging a voluntary fee for certain e-mail.
PC Magazine September 16, 2003 Larry J. Seltzer	Do-It-Yourself Spam Fighting Some e-mail services provide spam filtering, but perhaps the better approach is a spam-filtering service that also gives you an e-mail account.
InternetNews August 4, 2010	Spam Looking More Like Legitimate Email With spam levels surging, it's also becoming harder for users to identify it, according to a new survey.
InternetNews December 27, 2004 Tim Gray	AOL Winning Its Spam Battle? The ISP said its spam numbers are dropping and staying that course.
Fast Company August 2003 Keith H. Hammonds	The Dirty Little Secret About Spam What J.P. Morgan Chase and Kraft want is exactly what the guys peddling porn and gambling want: free access to your inbox. That's why there's no easy solution to a problem that could soon make the world's email system crash and burn.
The Motley Fool June 25, 2004 Alyce Lomax	Yahoo! Says No to Trillian The Internet bellwether Yahoo! is blocking third-party instant messaging clients like Trillian from its network. According to Yahoo!, the reason for the move is to head spim, the instant messenger equivalent to spam, off at the pass.
The Motley Fool August 5, 2004 Alyce Lomax	AOL Strengthens Mailboxes Time Warner's America Online will acquire the aptly named Mailblocks, a step toward ensuring that "You've Got Mail" doesn't really mean "You've Got Spam."
PC World June 2005 Andrew Brandt	How Spam Slips Past Your Defenses Beware of slimy spam strategies.
CRM September 2012 David Myron	What Email Marketers Can Learn from Social Media By putting the customers' interests first, organizations can create personalized and relevant messages that deliver positive experiences. This will go a long way toward reinforcing trust with the company and its brand.
CRM May 2006 Carol Ellison	8 Email Marketing Tips Experts provide commonsense advice about one of the most powerful and yet one of the most dangerous mediums of communication -- Email.
CRM January 21, 2005 Colin Beasty	Harbor Freight Tools Cans Spam The retailer has seen double-digit results through better targeting its email marketing.
The Motley Fool March 19, 2004 Selena Maranjian	Stop Junk Mail, Calls, and Spam Why tolerate direct marketers? Here are a few tips to lessen irksome calls and emails.
InternetNews February 13, 2004 Janis Mara	Mailers and ISPs: Can't We All Just Get Along? Traditionally, e-mailer marketers felt ISPs, in their struggle to contain the ever-growing spam epidemic, were too distracted or untrusting to ensure legitimate messages got through to recipients.
InternetNews February 18, 2004 Ron Miller	AOL, EarthLink File Lawsuits Against Spammers With the federal Can Spam Act so far proving ineffective, ISPs are pursuing aggressive civil actions.
The Motley Fool January 3, 2005 Rick Aristotle Munarriz	eBay Goes Phishing The popular online auction site rolls out a new approach in tackling account hackers: Cut bait.
Macworld April 18, 2007 Christopher Breen	EmailCRX 1.6.2 Somewhat complicated spam utility offers extensive filtering.
The Motley Fool March 12, 2007 Anders Bylund	SEC Launches Operation Spamalot Operation Spamalot will only work if the SEC keeps up with the spammers, something that even experts on email operations find hard to do. Investors, take note.
The Motley Fool September 21, 2006 Jim Mueller	Spam: The Wrong Meat for Investors Listen to spammers at your peril. For those looking to get rich quick, the way to riches via the stock market is not as simple as buying shares in a company mentioned in a piece of spam.
The Motley Fool February 28, 2005 Alyce Lomax	AIM's New Outlook AOL ties its popular instant messenger product to Microsoft's Outlook Express. Time Warner investors who track the AOL unit's fortunes might hope that it has more up its sleeve to further integrate its products in a way to give its products more pull with Internet users.
The Motley Fool May 31, 2005 Kelvin Taylor	Yahoo! Follows Google ... Again PhotoMail vs. GMail -- let the grudge match begin. Yahoo! is investing money into infrastructure to expand its features, generate additional traffic, and in turn garner more ad revenue. Time will tell whether this strategy works -- or simply lowers profit margins.