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U.S. Banker October 2007 Lee Conrad	Privacy Push: Banks Chafe Against Move To Block Use of SS Numbers Two major federal efforts to curb the widespread use of Social Security numbers are putting banks-the largest private-sector users of those nine sensitive numbers-on defense.
Bank Technology News May 2007 Larry Ponemon	Consumer Privacy: Top Banks Must Guard Against Breach of Faith The good news for banks, according to a study, is that most customers trust them with their personal data. The bad news is that one misstep will cost them dearly.
Bank Technology News April 2007 Holly Sraeel	In the U.S., Privacy Isn't Always Convenient, Or Wanted While banks nationwide wrestle to comply with state privacy and breach notification laws, the TJX phenomenon brings the issue of consumer privacy into sharper focus: If Americans are inconvenienced in any way, they'll forgo privacy.
Bank Technology News June 2006	If It's Loyalty You Seek, Forget Fees For Credit Monitoring At a time when customers are worried about becoming victims of ID theft, banks have a huge opportunity to cement relationships by offering free credit monitoring services to all customers.
Bank Systems & Technology August 1, 2007 Nancy Feig	Banking Customers More and More Mistrustful of Financial Institutions It's not just security breaches that are causing consumers to lose faith in their financial institutions. Consumers in general are more demanding, and this attitude spills over into the relationships they have with their banks.
Bank Systems & Technology February 22, 2007 Michael Singer	To Keep Consumer Trust, Try Tokens and Smart Cards Banks and other financial institutions should adopt stronger authentication measures, such as security tokens and smart cards, if they want to increase customer satisfaction with Internet banking, according to a panel of industry analysts.
Bank Systems & Technology April 7, 2006 Peggy Bresnick Kendler	Security Outlook A plethora of high-profile data breaches and concerns about identity theft have put the banking industry on high alert. To secure their information assets, banks must implement a cross-channel, multilayered approach that extends beyond technology.
U.S. Banker July 2005 Holly Sraeel	Want to Make a CEO Wince? Talk About Fraud. When bankers refer to fraud in public, it often comes off as if the theft does not involve a human being. Behind the financial losses and data breaches are people-on both sides of the problem.
Bank Systems & Technology December 1, 2005 Eileen Colkin Cuneo	Dealing With Data Theft After the Fact When a security breech occurs, a company handling it right can flip the negative into a positive and earn customers' respect and appreciation. If they handle it wrong, and the business will fight the stigma of being an untrustworthy organization indefinitely.
Bank Systems & Technology March 7, 2005 Cynthia Ramsaran	ID Theft Hits Paper Harder Despite growing fears of online fraud related to Web-based banking services, the increase in identity theft is hitting consumers closer to home than in cyberspace. Identity theft crimes are more often committed off-line rather than online.
Bank Systems & Technology May 1, 2006 Larry Greenemeier	Growth Can Be Risky Business Most banks are expecting healthy growth over the next few years on the strength of their retail banking operations, according to a recent study. But are banks focusing enough on the issue of data security?
Bank Technology News September 2005	Giving Enterprise Security a Bigger Spotlight Financial IT Security's mission is to provide insight, analysis and commentary about the security challenges before financial institutions - and the innovative technologies and services designed to thwart security breaches.
BusinessWeek July 3, 2006 Dean Foust	ID Theft: More Hype Than Harm Law enforcement officials say the criminals tend not to follow through after stealing personal data.
InternetNews March 11, 2005 Roy Mark	Staggered Start For ChoicePoint Hearing Senate ID theft hearing postponed but Schumer and Corzine promise new privacy legislation.
U.S. Banker June 2007 Holly Sraeel	Accountability at Issue in Data Security Failings Enforcing stiffer criminal penalties is one way to hold merchants and data brokers more accountable. This is good news for banks.
Bank Systems & Technology November 7, 2007 Nancy Feig	Bank of America Tops Large Banks in Combating Identity Fraud Bank of America ranked the highest in identity fraud protection, detection and resolution, according to a Javelin Strategy & Research study of the top 25 U.S. banks.
U.S. Banker May 2004	Counterfeit Checks are The Forgotten Fraud With all the attention on ID theft, old-fashioned check fraud is getting easier than ever. It may actually account for the majority of cases categorized as identity-related crime.
Bank Technology News March 2004 Karen Krebsbach	The Other Victims of ID Fraud Banks ID fraud is morphing into a throbbing migraine for financial services firms charged with twin challenges of increased responsibility to protect consumers and greater pressure to defend their own bottom line.
Bank Technology News January 2003 Mark Bruno	A New Breed Of Criminals Identity heists could drain $500 million this year. Staying ahead of the thieves may be the only way to curb the rise of identity thefts.
InternetNews January 17, 2007 Ed Sutherland	Less Data, More Security Will data minimization be the key to enhancing data security? Experts say it's a trend to watch.
PC World March 2006 Anne Kandra	Banking on the Web: Risky Business? The reality behind the risks, plus how to keep your online transactions secure.
InternetNews June 23, 2005 Roy Mark	Confidence in E-Commerce Waning Gartner survey shows one of out three Internet users buying less online, largely because of concerns over data security.
InternetNews January 18, 2006 Clint Boulton	ETrade to Cover Fraud Victims ETrade Financial Corp. is reaching out to customers who may be leery of online banking and investing, promising them full coverage in the event their personal information is used for fraud.
InternetNews February 22, 2007 Roy Mark	Retailers to Hold Data-Breach Bag? Proposed legislation in Massachusetts would make retailers financially responsible for breaches of their databases that lead to consumer identity theft.
Bank Technology News April 2006 Glen Fest	Fraud Prevention: Engaging More Than The Enemy Banks could improve anti-fraud measures if they provided tools that draft customers into the battle. But it's not that simple for an industry still rife with soft spots.
Bank Technology News July 2005	Securing Customer Data Gets Tougher Each Day When bankers refer to fraud publicly, it often comes off as if the theft does not involve human beings. But behind the recent spate of data breaches are people-on both sides of the problem. Want to make a CEO wince? Talk about fraud in real terms.
Bank Systems & Technology April 13, 2010 Matt Gunn	ID Theft, Card Fraud Top Consumer Concerns, Unisys Survey Finds Banks need to go beyond "traditional" fraud prevention efforts, report authors find.
Wall Street & Technology December 19, 2007 Melanie Rodier	U.S. Banks Are Targets in 60 Percent of Worldwide Phishing Attacks Phishing attacks against global banking brands target U.S. institutions most, according to security solutions provider RSA.
CIO June 15, 2005 Thomas Wailgum	You Can't Bank on Trust Trust is critical to generating customer loyalty in online banking. But with every phishing attack and e-mail scam, consumer confidence crumbles, bit by bit.
InternetNews May 6, 2005 Tim Gray	How Much is Too Much Data Loss? Congress returned this week to a burgeoning issue likely to concern the financial health of millions of Americans: What can be done about skyrocketing incidents of identity theft and data loss?
Bank Technology News August 2006	Sizing Up Security: Are U.S. Banks Trailing U.K. Banks? If best practices are indeed what the U.S. banking industry seeks with regard to online security, they'll likely find some of the answers across the pond.
Bank Technology News March 2005 Matthew de Paula	Privacy Versus Profits: For Consumers, Not Sharing Is Caring Fear of ID theft along with new regulation are compelling banks to reconcile the conflicting goals of protecting privacy and optimizing information for marketing purposes.
Bank Systems & Technology May 8, 2007 Deena M. Amato-McCoy	Fear Of Identity Theft Discourages Consumers From Banking Online Proactive security measures increase online banking confidence and use, study says.
Bank Technology News February 2007 Glen Fest	Identity Fraud: ID Theft Victims, Losses Take Welcome Nosedive New account vulnerabilities are toughened, but 'vishing,' limited alerts practices, and consumers' misguided personal trust in acquaintances still leave the doors wide open.
InternetNews December 2, 2003 Susan Kuchinskas	Trust Issues Loom Over E-Commerce A new survey conducted for TRUSTe shows consumer fears about privacy and information safety could hurt sales for online retailers.
Bank Technology News April 2004 Michael Grebb	Forgotten Fraud: Counterfeit Checks Banks lost $698 million from scams in 2001
PC World November 2005	Security Resources on the Web Additional links to information and resources regarding online security issues.
Bank Systems & Technology August 30, 2005 Maria Bruno-Britz	Maximum Security Although all industries are susceptible to data theft, the costs in terms of reputation and dollars are particularly steep in financial services, and most banks are taking measures to reduce the risks associated with handling consumer data.
Bank Systems & Technology June 26, 2006 Deena M. Amato-McCoy	Closing the Door on Criminals Banks need a consistent approach to fraud assessment and prevention, otherwise they will never truly get ahead of the problem.
InternetNews May 26, 2005 Tim Gray	BofA Steps up Authenticity Plan Bank of America moved quickly to restore its reputation this week, announcing a new online authentication service it says will help prevent online fraud and identity theft.
Bank Technology News May 2007 Glen Fest	Identity Fraud: Banks Offer ID Theft Resolution Services A Tennessee bank gets surprising demand for an ID theft resolution service it is private labeling from Worldwide Assistance. Customers are even willing to pay for the luxury.
Bank Technology News January 2006 Glen Fest	Data Breach Notification: States Differ On When To Sound The Alarm Legislative action on how and when banks should sound the alarm when there's been a data breach has lagged on the federal level, leading to a broad mix of state measures.
Bank Systems & Technology March 7, 2005 George Hulme	May I See Some ID, Please? Identity theft continues to be consumers' top complaint, and ID theft-related complaints are on the rise. Bank-related identity theft comprised 18 percent of all ID theft complaints.
OCC Bulletin September 8, 2004	FFIEC Customer Brochure To assist depository institutions' efforts in raising customer awareness of identity theft and similar crimes, "Protecting Customers' Personal Financial Information" outlines steps bank customers should take to reduce the risk of identity theft.
Bank Technology News November 2001 David Rountree	Taking Care of Customer Data A privacy breach in the banking industry may carry ominous legal ramifications, but they pale in comparison to the effects of a blown reputation...
InternetNews March 2, 2009 Richard Adhikari	ID Theft Threat Grows With 1M Already Hit in '09 A new report shows identify theft is off to a rapid start this year - and the figures could be even worse than expected.
Bank Systems & Technology May 3, 2005 Deena M. Amato-McCoy	Creating Virtual Value By integrating business channels, consolidating customer histories and beefing up security, banks are improving their online offerings to provide customers with all the conveniences of branch banking in the comfort of their own homes.
Searcher November 2005 Carol Ebbinghouse	Another Phine Kettle of Phish: Identity Theft Prevention Ten things to do today to protect yourself against identity theft.
Wall Street & Technology November 26, 2007 Melanie Rodier	Data Security: An Increasingly Daunting Task With breaches on the rise, consumer confidence waining, more data privacy regulations in the pipeline and a focus on outsourcing, financial services institutions must ensure they are protecting customer data -- both internally and externally.
Bank Systems & Technology July 12, 2007 Larry Greenemeier	Link Between Data Breaches And ID Theft Unclear, GAO Reports A U.S. Government Accountability Office report indicates that while the amount of information lost or stolen is disturbing, it's difficult to prove that these breaches lead to identity theft.