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November 1, 2007
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Tech Solution: Social Networking Tools Business Problem: Inability to generate qualified contacts and leads within customer companies.   |
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February 1, 2006
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MarketScope: CRM's Professional Look Professional services firms' adoption of CRM has been low; analytics functionality and the hosted model may help raise it. |
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September 1, 2005
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Re: Tooling Business Problem: Customer Satisfaction Levels Are Too Low and Agents Are Not Cross- and Up-Selling Products Enough... Tech Solution: Agent Training Applications... |
CRM
January 25, 2013
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Making Use of Social Media Data A social CRM or contact management system can function as your business command center, supplementing contact, company, and industry information with social data, including profiles and comments. |
CRM
March 2006
Marshall Lager |
Social Networking: Getting in Touch the CRM Way Here's how social networking technology understands and leverages your relationship capital. |
Fast Company
April 2004
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A Little Help from Your Friends Forget online dating. Online business networking is where the really sexy stuff is happening. |
Job Journal
August 6, 2006
John Challenger |
Beware What You Share Online The explosive growth of social networking websites, such as MySpace, Friendster and Facebook, could revolutionize job searching for younger generations. |
Entrepreneur
August 2004
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The Meet Market Looking for new business leads? Networking clubs on the Web make it easy. |
IEEE Spectrum
November 2005
Susan Karlin |
Networking Know-How Sooner or later, most of us are going to find ourselves looking for a new employer. Bearing that in mind, you need to make sure that your next job is a step up, and one of the best ways to do this is by networking with others in your industry and related fields. |
CRM
January 1, 2007 |
Business Problem: The call center needs to strike a balance between call volumes and quality of service. Tech Solution: Quality monitoring tools. NICE Perform... Verint ULTRA IntelliQuality... Witness Systems Impact 360... |
InternetNews
March 29, 2005
Susan Kuchinskas |
Searchable You Anyone can find anyone on the Internet. New services let you put it out there your way. Services range from social networking to people-specific search engines used to locate experts or sales prospects. |
Job Journal
June 15, 2008
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Virtual Networking So you want to do more online networking for career advancement or job hunting. Here are some tips to help you leverage an online network. |
Information Today
September 1, 2007
Paula J. Hane |
People Search Tools Populate the Web Here's a quick update on what's been happening with people search tools. |
CRM
February 2007
Coreen Bailor |
Not Fade Away Exhausting customers in a fierce business environment erodes profits through loyalty loss; here, some winning ways to help combat customer fade. |
Job Journal
November 13, 2005
Marty Nemko |
Quick Fix: The Direct Approach The most valuable job-search benefit you can get from networking contacts is this. |
Job Journal
July 27, 2008
Brenda Ferguson |
Career Pros: Opening up the Hidden Job Market Tracking down the myriad opportunities of the hidden job market. |
Job Journal
January 8, 2006
C.J. Hayden |
Network Your Way to Work A broad view of networking is creating a pool of contacts from which you can draw leads, referrals, ideas and information for your job search. You can network without ever attending an official networking event. |
CRM
May 14, 2015 |
Nimble Launches Smart Contacts App Nimble Smart Contacts offers insights on people and companies for Web browsers and email inboxes. |
AskMen.com
Sunder Ramachandran |
Online Networking Today, there are several websites that facilitate the coming together of people with common career interests and agendas. Here's how to exploit this medium effectively. |
Job Journal
August 10, 2008
James E. Challenger |
Are Social Networking Sites Good for Business? One in four employers bans workplace access to social networking sites like MySpace and Facebook, claiming the sites are a major drain on worker output. However, signs indicate social networking could be the next step in business evolution. |
Job Journal
February 13, 2005
Claudia Jordan |
Long-Shots Can Pay Off Keys to effective networking for the job seeker. |
IEEE Spectrum
November 2005
Amy D. Wohl |
Interface Lift User interfaces for Internet browsers get an extreme makeover to cope with today's torrent of information. |
