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HBS Working Knowledge May 2, 2005 Hagel & Brown	Finding New Sources of Strategic Advantage Now is a good time to take a fresh look at your sources of capability building, according to the new book The Only Sustainable Edge, by John Hagel III and John Seely Brown.
CRM June 24, 2011 Elisa O'Donnell	Kill the Office of Innovation What it really takes to create a thriving innovation capacity within an organization.
Global Services November 4, 2008 Jolie Newman	The Innovation Imperative Understand the essential nature of innovation in outsourcing engagements.
Global Services March 6, 2008	Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers
Global Services June 27, 2007 Deborah Kops	Building a House Without a Blueprint Rushing off to implement a range of outsourcing or offshoring initiatives without a view of the end game is like trying to build the proverbial dream house without taking the time to first put pencil to paper to develop a schematic.
IndustryWeek March 1, 2007 David Blanchard	Manufacturing's Biggest Challenges -- IndustryWeek's 2007 Salary Survey Responses If you come to work everyday worrying about global competition, finding and keeping skilled labor, raw material shortages, and the quality of your product, you're not alone.
Pharmaceutical Executive September 1, 2008	How Do You Solve a Problem Like Manufacturing? Outsourcing saves pharmaceutical companies money -- except when it doesn't. Here's how to decide what to do.
Insurance & Technology December 6, 2007 Anthony O'Donnell	Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage.
Pharmaceutical Executive October 1, 2010	Knowledge-Based Outsourcing: Driving Deeper Insights Outsourcing is fairly commonplace in the world of pharma. Tracking, monitoring, and trend evaluation is not enough. Companies must now do more than assess what happened and why.
Global Services December 7, 2008 Chris Osentowski	Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year.
Fast Company February 2001	Get Ready for Act II A letter from the founding editors: Certain assumptions about the Internet economy have been shattered, but the new economy is not over.
HRO Today April 2008 Beacham & Mindrum	High-Performance Talent Management: Driving Business Value from HR and HRO Taking a holistic approach to developing and managing talent can help your organization drive better business results from your HR and learning outsourcing program.
Pharmaceutical Executive October 1, 2011	Pharma Futures: The Next 30 Years Success for the next 30 years in the pharmaceutical industry depends significantly on navigating the myths and mental traps of emerging market strategy.
Global Services November 29, 2007	The Future of Niche IT Service Providers Going forward, large IT service providers will acquire niche service providers to gain expertise in specific verticals or horizontals.
Global Services August 14, 2008 Mehra & Singh	A Comprehensive Talent Strategy for Services Outsourcing Outsourced service operations in India, China, and other developing countries face a war for talent that will ultimately determine their competitiveness. Win this war by pursuing a comprehensive talent-management strategy.
IndustryWeek July 1, 2005 Doug Bartholomew	Forever Connected The Internet may be a recent tool within manufacturing, but it is undoubtedly one of the most, if not the most influential. Here's a quick tally of just a few of the ways the Internet has changed manufacturing.
IndustryWeek March 1, 2009 David Blanchard	IndustryWeek's 2009 Salary Survey Comments on Manufacturing's Biggest Challenge: The Economy As part of the IndustryWeek 2009 Salary Survey, we asked the open-ended question: What is the biggest challenge facing the manufacturing industry today?
IndustryWeek December 1, 2008 Jill Jusko	Focus on the Process Industries: Pharmaceuticals: Reworking the Pharma Supply Chain As multiple forces challenge the pharmaceutical industry, supply chains get a new look.
InternetNews June 14, 2007 Stuart J. Johnston	Is Economics Driving PC 'Innovation' Offshore? As the business of designing, building, and distributing PCs becomes increasingly globalized, U.S. PC vendors have exported less valuable work offshore, while keeping more valuable and innovative product development, project management and marketing and branding functions here.
IndustryWeek March 1, 2008 David Blanchard	The Biggest Challenges Facing Manufacturers -- IndustryWeek's 2008 Salary Survey Responses Offshore competition. Finding and retaining skilled labor. Rising costs. Government regulations. Sound familiar? Manufacturing managers share many of the same headaches and confront common challenges.
Global Services January 28, 2008	The Future of Risk Over a decade where IT systems became critical to every aspect of business, identifying and managing IT risks - once a minor component of operational risk - has emerged as a significant challenge.
IndustryWeek March 1, 2008 David Blanchard	Manufacturing Is Not For the Faint at Heart -- IndustryWeek's 2008 Salary Survey Comments When asked to comment on the state of the industry, manufacturing managers throughout the United States share a common concern that the odds seem to be stacked against them.
FAO Today Nov/Dec 2007 Fersht & Sappenfield	Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization.
IndustryWeek March 1, 2007 David Blanchard	Managing Expectations -- IndustryWeek's 2007 Salary Survey Comments Given the chance to weigh in on the state of the industry, their companies and their employees, manufacturing managers reveal what you always suspected: Things are tough out there, and they're likely to only get tougher.
HBS Working Knowledge March 20, 2006 Huston & Sakkab	P&G's New Innovation Model Procter & Gamble's assessment of its aging innovation process and the development of connect and develop.
BusinessWeek March 22, 2004	Where Are The Jobs? Economic growth is very strong, but America isn't generating enough jobs. Many blame outsourcing. The truth is a lot more complicated
Pharmaceutical Executive September 1, 2012 Roy F. Waldron	Open Innovation in Pharma: Defining the Dialogue There is much talk today about "open innovation" in business and research forums, but what exactly does it mean? How does open innovation as a concept apply to the pharmaceutical sector?
HBS Working Knowledge May 10, 2004 Michael Hammer	Four Ways to Innovate in Operations Innovation in operations---not to be confused with mere operational excellence or improvement---can yield competitive advantage. A Harvard Business Review excerpt.
Global Services December 4, 2008 Andrew Efstathiou	Revisiting Bank Sourcing in Troubled Times Can banks aggressively reduce cost with limited investment funds, managerial time, and limited growth prospects?
BusinessWeek August 25, 2003 Mandel & Madigan	Commentary: Outsourcing Jobs: Is It Bad? An accelerating pace is raising concerns over its effects. Two BusinessWeek economists debate whether that's good or bad
HBS Working Knowledge December 5, 2005 Govindarajan & Trimble	Not All Innovations Are Equal Innovative strategies alone -- without changes to either the underlying technologies or the products and services sold to customers -- drive the success of many companies. But now, the long-term survival of a company depends on strategic innovation more than ever before.
Pharmaceutical Executive July 1, 2013 Richie Etwaru	Innovation Calls Across the C-suite: Lessons From Wall Street The lifeblood of the life sciences industry is continuous innovation; it is not a business that can survive by standing still.
Bank Technology News February 2002 Joseph McKendrick	Leave Computing to Us Outsourcing hits its stride in banking...
Food Engineering April 1, 2008	Outsourcing requires homework There's no doubt that outsourcing can save money and take the pressure off several business tasks -- if executed properly. But many companies don't do homework first, according to this Deloitte Consulting 2008 report.
Global Services November 29, 2007	The Future of Deal Structures Business the world over is getting savvier -- and that also goes for outsourcing, as market trends today portend some notable shifts in IT and Business Process Outsourcing deal structures for 2010.
Chemistry World February 2012	Navigating the stormy seas of pharma In the pharmaceutical and biotech sector, quality navigation is becoming an essential process for identifying the best route to take in order to guide business effectively in a dramatically changing environment.
Fast Company July 2001 Polly Labarre & Alan Webber	Fast Talk: The Innovation Conversation Start with a conversation. Bring together 10 forward-looking business leaders -- visionaries in technology, video games, retail, hospitality, finance, and design. Add pressure and limit time to 90 minutes. What do you get? Instant Innovation!
CIO August 15, 2001 Sandy kendall	How Things Change Five top gurus' views on innovation principles and practices...
Entrepreneur July 2010 Ivy Hughes	Outsourcing: Not Just Cheaper From processing payroll to integrating IT, outsourcing certain functions can mean better talent at lower costs.
Managed Care June 2005 Ed Silverman	It's a Small World After All: Outsourcing Makes Inroads The entire managed care industry is desperate to cut costs and is beginning to turn toward a controversial method to do just that.
CFO November 17, 2003 Polly Schneider Traylor	Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt.
National Defense February 2005 Lawrence P. Farrell Jr.	U.S. Must Not Lose Manufacturing Edge The decline in U.S. manufacturing capabilities is not news to many of our readers. Only a year ago, we reported that the manufacturing sector had sustained 37 consecutive months of job losses.
Wall Street & Technology December 28, 2009 Michael Lobosco	Evaluating Outsourcing Options The technology and capabilities of outsourced portfolio management systems offer functionality that is comparable to their installed counterparts. But not all outsourced solutions are created equal.
Global Services September 20, 2007 Blackman & Schweyer	HR Failing to Prioritize Talent Mgmt. HR is not in sync with organizations' drive toward globalization -- the function is involved in less than one-third of global talent initiatives. Worse, it seems relatively unconcerned about the need for finding talent with global management skills.
Bio-IT World Dec 2005/Jan 2006 Scott Lundstrom	Buying Innovation in Web Services Delivering improved rates of innovation and change to the life science organization may be the largest value a company gets from Web services.
CIO December 19, 2013 Mary Brandel	Culture of Innovation Starts With IT The CIO of Altria, a consumer packaged goods company, says innovation requires a new mind-set in the IT department.
Pharmaceutical Executive September 1, 2005 Nickum & Kelly	Missing the Mark(et) Pharmaceutical companies spend billions on data. Sales reps crowd the waiting rooms. So why is the doctor out?
IndustryWeek January 1, 2009 Jill Jusko	Myths of Innovation A new report by Accenture and The Manufacturing Institute aims to help manufacturers find that right road to innovation, offering paths to explore as well as summarizing the current state of innovation.
Bank Systems & Technology August 1, 2007 Nancy Feig	New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make.
Pharmaceutical Executive June 1, 2005 Ian Wilcox	Raising Renaissance Managers The leaders of pharma lack vision because of the industry's practice of promoting specialists to top positions. Talent management strategies can reverse this trend and lead to greater success.