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InternetNews
March 29, 2005
Jim Wagner |
Siebel Launches 7th OnDemand Installment Officials say their commitment to hosted CRM is strong with latest OnDemand release.   |
InternetNews
June 15, 2005
Susan Kuchinskas |
Siebel Updates CRM OnDemand The fifth release in 12 months adds group calendaring and delegated task management. |
CRM
June 1, 2004
David Myron |
Hosting Hits Call Centers ASP and traditional CRM vendors alike are in a race to capture share of the hosted contact center market. |
InternetNews
April 19, 2005
Jim Wagner |
Siebel: 'We Can Do Better' Partners and competitors circle the field, as Siebel's new leadership promises a bright future. |
InternetNews
January 11, 2005
Jim Wagner |
Siebel Updates Hosted CRM Software The CRM vendor is tackling the verticals with OnDemand software catering to industry-specific markets. |
CRM
April 1, 2006
Alexandra DeFelice |
SAP's On-Demand Vision What can customers gain from the software giant's hosted offering? |
InternetNews
May 25, 2004
Clint Boulton |
Siebel Exec Proposes 'Customer-driven Enterprise' A Siebel EVP touts the firm's hybrid theory of large enterprise application centers and hosted, on-demand CRM applications to fulfill customers' needs. |
InternetNews
January 20, 2004
Jim Wagner |
Siebel Takes Telephones Out of the Call Center With the announced purchase of Ineto Services, the CRM On Demand provider gives small businesses the choice between a hosted or in-house service. |
CRM
December 1, 2005
Coreen Bailor |
Oracle's Quest for Siebel: Where Does NetSuite Stand? Commoditized technology puts the on-demand player in a fairly strong position. |
CRM
July 2005
Barton Goldenberg |
Real-Time CRM: A Business Revolution in the Making Three trends are bringing companies to the next logical step and will fuel the next major growth in CRM and help organizations respond to customers' needs in real time. |
CRM
April 2004
Lisa Picarille |
The Art of War Enterprise CRM vendors and hosted service providers are in a heated battle against traditional midmarket CRM vendors for market share. In the end it is the customers who will win. |
InternetNews
July 5, 2005
Jim Wagner |
Microsoft Previews Upcoming CRM Customer relationship management package has a simple user experience based on Microsoft Office. The package is fast, customizable, and has a low cost. |
CRM
September 1, 2004
Joshua Weinberger |
Hot Seat: Will Price Win the Battle for the Customer? In the CRM service industry, which preaches to companies "sell on service, not price," price points are becoming hotly contested as hosted and on-demand offerings multiply. |
Inc.
January 2007
Michael Fitzgerald |
CRM Made Simple New software to supercharge your sales. |
InternetNews
April 29, 2005
Colin C. Haley |
Report: Oracle in Talks to Buy Siebel The enterprise software maker is reportedly in talks to buy the CRM specialist in a deal that could be worth $5B. |
InternetNews
October 5, 2004
Michael Singer |
Siebel Colors Its CRM Blue Siebel Systems partners with IBM and others to build its Customer Relationship Management and Business Intelligence businesses. |
U.S. Banker
December 2001
Mark Bruno |
Siebel's Latest Big Catch: National City Siebel Systems has been reinforcing its lock on the big-bank CRM market. It has announced a number of new deals in recent weeks, but none is as big as its latest catch, Cleveland's $96 billion National City Corp... |
CRM
October 1, 2005
David Myron |
Back to Double-Digit Growth There will likely come a time when not one, but all CRM application vendors in the large enterprise category offer a hosted solution. |
CRM
December 2005
Jim Dickie |
What's Hot, What's Not, and What's Next At year end we evaluate the impact of Software as a Service (SaaS), Siebel, and knowledge sharing and analytics. |
InternetNews
September 12, 2005 |
Oracle to Buy Siebel For $5.85 Billion Oracle is again shaking up the enterprise software world with a $5.85 billion cash and stock deal to buy customer relationship management software maker Siebel Systems. |
CRM
August 2004
Jim Dickie |
The Next CRM Evolution Focusing on the how of sales: How to get an appointment, How to conduct a comprehensive needs analysis, and how to create a compelling business case. |
BusinessWeek
June 27, 2005
Sarah Lacy |
If I Can Make It There... George Shaheen sees his job at Siebel as a chance to restore a battered reputation. |
CRM
February 2, 2004
Martin Schneider |
Merging for Midmarket Dominance Acquisitions increase in popularity as CRM vendors look to capture share in the midmarket. |
InternetNews
June 22, 2004
Susan Kuchinskas |
Will Salesforce IPO Float All Boats? The software-on-demand industry hopes a sizzling offering will juice up the sector. |
CIO
May 1, 2001
Susannah Patton |
The Truth About CRM It's expensive, hard to implement, time consuming and it may not work. It's time to forget the hype and take a hard look at the reality of CRM... |
CRM
September 1, 2006
Colin Beasty |
A Killer Replacement: Oracle Pulls the Plug On IBM Oracle announced in June 2006 that it was replacing the Big Blue tech stack (which has supported Siebel Systems' Siebel OnDemand for three years) with -- surprise! -- its own. |
CRM
November 1, 2005 |
destinationCRM Dashboard Oracle Will Buy Siebel... Microsoft Acquires a VoIP Startup... Siebel Continues to Lead Enterprise Deployment... CRM Software: A Customer Loyalty Problem... etc. |
InternetNews
April 13, 2005
Jim Wagner |
Lawrie Out at Siebel Less than a year after taking over as CEO, Michael Lawrie's out and the former Accenture CEO George Shaheen is in at the CRM software maker Siebel. |
CRM
December 2003
Martin Schneider |
The Year in Preview How the major trends in 2003 will alter the CRM landscape over the coming year. |
Entrepreneur
August 2003
Amanda C. Kooser |
Crowd Control Having trouble finding the ideal system for managing your customer relationships? We've got advice to get you moving in the right direction. |
CRM
July 1, 2003
Martin Schneider |
News in Brief The popularity of Internet protocol (IP) call centers will jump significantly in the next few years, according to research firm Datamonitor... Firms will again move away from smaller CRM implementations, returning to larger suite applications... etc. |
CRM
May 1, 2008 |
destinationCRM Dashboard: May 2008 Essential strategies to improve customer experience... The future of ECM is simplicity... Oracle finally says "see ya" to "Siebel" for on demand CRM... |
CRM
June 2004
Eric Krell |
5 Ways to Get More From Your CRM Investment Just like adding mag wheels and a bored-out engine to turn a Mustang into a hot rod, you can soup up your CRM and maximize its return on investment. |
The Motley Fool
August 9, 2005
Melanie Hollands |
Wanna Buy a Siebel? Is the software company for sale? Is it even worth buying? In the first of a two-part series, the author explains why she doubts the software company is on the market. |
CRM
December 1, 2005
Marshall Lager |
The Competitive Threat SAP, Onyx, and others look to seduce leery customers. The real question is, How is Oracle going to position itself against its competitors, and against itself? |
CRM
March 1, 2004 |
Hot Seat: The Demand for On-Demand CRM CRM magazine posed the question, "Will hosted CRM ever eclipse on-site CRM in terms of popularity?" |
CIO
May 1, 2002
Susannah Patton |
Get the CRM You Need at the Price You Want As the economy cuts into CRM spending, companies are looking for ways to move ahead without breaking the bank. Why a small-step implementation adds up to big ROI, why patching together different software solutions can work, and when outsourced models may be the answer... |
CRM
December 2004
Jason Compton |
It's Not Business As Usual As the CRM industry reinvents itself, 2005 promises both new opportunities and new challenges. Here are seven trends driving the transformation. |
InternetNews
December 8, 2004
Jim Wagner |
Siebel Infuses SMBs with CRM The company's partner program aims to fill in customer relationship management holes that other vendors aren't. |
CRM
March 8, 2012 |
Social and MobileCRM Boost Productivity by 26.4 Percent A survey of CRM decision makers found that organizations can significantly increase returns on their CRM investments by adding mobile and social capabilities, particularly for salespeople. |
CRM
January 2012
Donna Fluss |
Redefining CRM It's time to say good-bye to the old definition of CRM -- it is no longer viable as a leading business or even systems strategy. |
CRM
September 2003
Guglielmo et al. |
The 2003 Market Leaders (Part 1) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. |
InternetNews
October 17, 2005
Colin C. Haley |
Siebel CEO: No Slowing Down Despite the pending merger with Oracle, George Shaheen says Siebel Systems continues to innovate. |
CRM
April 2007
Jim Dickie |
Fueling the CRM Engine Sales reps are spinning their wheels waiting for sales knowledge and relevant management tools to be integrated. |
CRM
November 2013
Paul Korzeniowski |
Mobile CRM Is Slow to Take Hold Integration hurdles slow deployments as systems largely fail to deliver significant value to users. |
InternetNews
July 19, 2005
David Needle |
Siebel Scores High CRM Marks Forrester Research recognizes Siebel Systems' performance in the CRM market despite a tough year in other areas. |
CRM
April 13, 2004
Ginger Conlon |
People Are the Most Important Part of the CRM Equation Customer focus starts at the very top of the organization. |
CRM
December 20, 2004 |
Heard and Overheard Customers are a defensible competitive asset... In concept, the whole goal with database marketing is to make the companies... We don't live in a conceptually perfect world ... Accuracy has been one of the Achilles heels of CRM... etc. |
Bank Systems & Technology
December 12, 2008
Peggy Bresnick Kendler |
Business Objects Rolls out Latest Version of BI OnDemand software. Business Objects has released the latest version of Business Objects BI OnDemand software. BI OnDemand is a complete suite of business intelligence capabilities, including a data warehouse, delivered on-demand. |
IndustryWeek
February 1, 2002
Doug Bartholomew |
CEO Of The Year -- The King Of Customer Tom Siebel's obsessions with customer service and technology have led to the founding of a successful company and a burgeoning industry... |
