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Information Today April 17, 2014	Pew Report Notes Increase in Online Information Theft The Pew Research Center released survey results that show an increase in the number of internet users who have had personal information stolen as a result of online activities
CRM December 20, 2004	Statistically Speaking The number of call center agents in South Africa will quadruple over the next four years... IDC projects a 6.9% compound annual growth rate (CAGR) through 2008 in business and IT services... Companies are doing a poor job of handling email response to the Hispanic market... etc.
InternetNews November 19, 2009	Nielsen Forecasts Coal in Your Stocking New survey finds consumer intention to shop online this holiday season on the decline.
CIO November 1, 2005 Stephanie Overby	Outsourcing's Image Problem Among 1,000 Americans surveyed, 72% said outsourcing is really about corporate greed. Yet the poll's overall findings contained many contradictions.
The Motley Fool June 21, 2004 Dayana Yochim	Fix Your Leaky Wallet Small daily financial sacrifices that can add up to a big payoff.
Registered Rep. February 1, 2005	So Whose Fault Is That? In a survey of nearly 800 affluent investors by PNC Advisors, about half worry their children will grow up feeling entitled.
CRM January 1, 2007	Statistically Speaking 85% of survey respondents revealed that they've had customer experiences so dreadful that they've yelled, cursed, and even cried... Paid search marketing spending will experience substantial growth... etc.
Entrepreneur March 2007 Kim T. Gordon	Social Butterfly Looking for ways to get people talking about your products? The new social shopping trend can help you build buzz.
InternetNews January 13, 2004 Pamela Parker	Blame it on Surprises A survey of online shopping cart abandoners finds they leave when they hit kinks in the process.
Wall Street & Technology October 22, 2007 Melanie Rodier	Mass Affluent Use Online Banks With an increasing number of high net-worth consumers now using Internet-based financial institutions, traditional banks must rise to the challenge or face losing out.
InternetNews December 2, 2003 Susan Kuchinskas	Trust Issues Loom Over E-Commerce A new survey conducted for TRUSTe shows consumer fears about privacy and information safety could hurt sales for online retailers.
IndustryWeek April 1, 2009 David Blanchard	The Road to Recovery Goes Through IT Companies look to IT departments to improve their operational efficiency.
Registered Rep. April 21, 2003 Ross Tucker	Optimism Among Wealthy Grows Good news for advisors looking to land affluent clients: Wealthy Americans are starting to regain confidence in future business and market conditions.
Financial Advisor March 2012	In Advisors We Trust At a time when John Q. Public views the nation's financial and political systems with high levels of cynicism and distrust, a recent survey of investors' trust in institutions and individuals found that people think highly of their financial advisors.
InternetNews December 10, 2003 Robyn Greenspan	Shoppers Ring Up $8.5B in November 2003 The e-commerce season is well underway, as shopping carts are filled with DVDs, books, music, toys and games.
IndustryWeek April 1, 2009 Nick Zubko	Matters of Capital Importance The recession is driving many companies to reduce spending and production capacity.
Registered Rep. September 10, 2003 David A. Gaffen	Existing Clients Want More Advice The good news for reps is that the world doesn't hate you. The bad news is that acquiring clients -- particularly affluent ones -- is getting a lot more tough.
Wall Street & Technology June 13, 2006	Bringing It Back Home The outsourcing pendulum is showing signs of swinging back, according to a recent survey.
AskMen.com Brandon Dyce	4 Steps: Coupon Shopping Coupon shopping can be easy, fun and very economical; you just have to understand a few basic strategies for using them hassle-free and to their full effect.
InternetNews February 15, 2008 Kenneth Corbin	Americans' e-Commerce Conundrum New report finds that Americans love the convenience of shopping online, but worry about security.
IndustryWeek November 1, 2008 Nick Zubko	The Raw Reality Manufacturers grow more concerned about rising material and energy costs.
Investment Advisor March 2008 Kara P. Stapleton	Web-Savvy Seniors A new study shows that affluent older Americans are taking more financial action online.
Registered Rep. November 19, 2007 John Churchill	Elderly Care Double What You Think, Study Says Past estimates of out-of-pocket costs related to caring for an aging or ailing parent or spouse underestimate reality, according to a study.
Investment Advisor October 2008 Kara P. Stapleton	An Alternative Education Despite investors' lack of familiarity with alternative investments, new research suggests that they are open to them, if only they are educated first.
The Motley Fool August 10, 2006 Stephen D. Simpson	Aiming at a Moving Target If you're a big retailer, you're going to suffer one way or another when the economy slows -- and whether you suffer incrementally less than other companies may not make much difference in the stock price.
IndustryWeek July 1, 2007 Brad Kenney	Web 2.0 Adoption According to a recent McKinsey executive survey, 70% of respondents say they are using some combination of 2.0 technologies for communicating with their customers.
InternetNews September 16, 2008 Kenneth Corbin	Online Shoppers in Search of Better Service New study finds that as customer expectations rise, online businesses neglect user experience at their own peril.
InternetNews October 11, 2005 Susan Kuchinskas	Search is Key to Online Shopping Most Americans use search for product research, study shows.
Financial Planning September 1, 2005 Kathy Gevlin	Adviser Pulse New adviser survey: Optimism abounds.
Investment Advisor July 2009 James J. Green	Numerology: Wealthy Remain Wary The wealthy are even more risk-averse than advisors might have thought.
CIO November 5, 2013 Zach Miners	Trade Some Privacy for a Special Offer? Consumers Aren't Sure Consumer survey on attitudes about retailers tracking customers in stores via their mobile devices, and their plans for online shopping.
InternetNews November 11, 2009	IBM Personalizes Shopping With Commerce 7 WebSphere Commerce 7 adds mobile and social commerce features just in time for the holiday shopping season.
InternetNews February 6, 2008 Sean Michael Kerner	Teleworkers Feel Safe, Threaten Network Security Study finds remote workers jeopardize their corporate networks with unsafe activities - while ironically believing the Internet is getting safer.
AFP eWire April 17, 2006	Giving Money, Not Time, Preferred Method of Giving American adults are more likely to donate money than time to causes they support, according to a national survey. These findings represent a reversal from a 2005 study.
Trusts & Estates January 22, 2002	Face-to-face beats online for money advice to wealthy The affluent trust investment professionals, but still research their advice online.
AFP eWire May 17, 2004	Nine in Ten Canadian Millionaires Will Donate to Charity in 2004 Nearly 90 percent of Canadian millionaires intend to make a financial contribution to a charity this year, according to the Ipsos-Reid Affluent Canadians Report.
AskMen.com August 2, 2002 Chris Rovny	Shopping At Discount Warehouses By learning how to shop at discount warehouse stores, you can finally manage to buy yourself an assortment of classic, trendy, and "one hit wonder" designer pieces, all in the same day.
Bank Systems & Technology January 31, 2006 Robert Wollan	CIOs and the Battle for Consumers To win over customers, banks must understand the kinds of services customers demand.
InternetNews May 26, 2005 Sean Michael Kerner	Addicted to E-Mail? You're Not Alone A new study from AOL shows that the average e-mail user just can't stay away.
Knowledge@Wharton	Pricing and Fairness: Do Your Customers Assume You Are Gouging Them? Research into consumer perceptions of business has found that there is a general perception that prices are unfair, and that companies -- not just retailers -- make a lot of profit. Managers need to think like customers if they want to give them the sense they're being treated equitably.
Managed Care July 2007	Employers Take Greater Interest in Managing Chronic Conditions According to a new study, employers face major decisions on how (and whether) they will offer health care plans to their employees.
Managed Care May 2003	Poll: Health care industry needs more regulation The health care industry has its work cut out for it if it intends to gain more of the public's trust.
AskMen.com June 26, 2001 Austin Silver	Why Do Men Hate Shopping? The crowded malls, the indecisiveness of what to buy, the fear of being suckered into buying something you don't want -- these are just some of the reasons why men aren't too keen on shopping...
Fast Company October 1999	Where Are You on the Web? Everyone knows that the Web is the next big thing -- right? So why isn't everyone jumping into it with the same kind of vigor?
The Motley Fool October 30, 2011	Brand Disloyalty: Recession-Weary Consumers Take Discounts to the Extreme Will the trend last beyond the economic downturn? Americans are making subtle but important changes to their grocery-buying habits in an attempt to stretch their household budgets.
InternetNews January 16, 2006 Sean Michael Kerner	Online Shopping Boosted By Security Confidence According to a new survey, security concerns did not inhibit consumers from making online purchases.
Financial Planning January 1, 2009 Stacy Schultz	Manage My Wealth Most affluent individuals do not like the term "wealth management," a new study by SpectremGroup reveals.
The Motley Fool June 20, 2008 Colleen Paulson	China Goes Power Shopping Shop for stocks with Chinese growth potential.
Financial Advisor January 2005 Grove & Prince	The Future Of The Family Office Several new business models are fueling the growth of these firms: information drawn from the authors' latest book, Inside the Family Office: Managing the Fortunes of the Exceptionally Wealthy.
Financial Planning June 1, 2010 Donna Mitchell	Safety First What have investors learned from the financial meltdown? They claim that they have gained more sophisticated understanding of risk-or so finds a new survey by Allianz Global Investors.