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Insurance & Technology
January 25, 2005
Anthony O'Donnell |
A Look Ahead It's clear that the expectations for the insurance CIOs who survived 2004 will be just as great in 2005. In fact, those expectations are more comprehensive than ever, with greater consequences for the enterprise.   |
Insurance & Technology
July 12, 2006
Lisa Valentine |
Best of Both Worlds An interview with Greg Tranter, SVP/CIO of Hanover Insurance Group about technology's role at the insurance carrier and how the close alignment between IT and business pays off. |
Insurance & Technology
September 2, 2007
Anthony O'Donnell |
Hartford Names Plotkin CIO The Hartford has named Gary Plotkin CIO for its P&C operations. |
CRM
August 2, 2004
Jerri Ledford |
Reducing CRM's Total Cost of Ownership How organizations increase the value of their CRM initiatives while keeping costs low. |
CIO
October 1, 2001 |
Top 10 Considerations for Enterprise Portal ROI Excitement about corporate intranets wanes as they become "siloed" by business units. Companies are starting to look to enterprise portals as a remedy... |
Insurance & Technology
December 16, 2008
Nathan Conz |
CIOs Stress Prioritization in 2009 While insurance CIOs remain relatively confident about their 2009 IT budgets, many are prioritizing projects and placing an added value on those that offer hard-dollar savings and efficiency gains. |
CRM
March 2007
Colin Beasty |
The Enlightened Enterprise As big businesses enter phase 2 (and for some, phase 3) of their varying CRM initiatives, these tips will refine the advance. |
Insurance & Technology
July 29, 2005
Anthony O'Donnell |
Executive News Todd Coombes joined Conseco... Bill Pieroni goes to Aon... Terry Walker joins Hartford Life... etc. |
CRM
December 2006
Marshall Lager |
The New World of Sophistication From mashups and analytics to melanges and intimacy, in the coming year CRM's evolving opposable thumbs will add dexterity to business processes. |
Wall Street & Technology
July 17, 2006 |
AXA Equitable Upgrades Customer Service, Reduces Expenses Executive vice president and CIO Kevin Murray is overseeing workflow automation projects set to streamline business sales and increase customer service at the financial firm. |
CIO
February 19, 2015 |
Security Rises to a CEO-Level Priority The State of the CIO research shows that cybersecurity and enterprise risk are zooming up the charts as high-profile topics on the CIO and CEO agendas, says CIO Publisher Adam Dennison |
Insurance & Technology
October 12, 2004
Vicki Gerson |
Elite 8 Revisited: Where Are They Now? Gauches Turns Consultant... Fraley Raises Morale... Piroch Grows with Highmark Life... Saul and Zurich Globalize IT... etc. |
Insurance & Technology
June 1, 2007
Nathan Conz |
Forrester Researcher Predicts Increased Insurance Carrier IT Spending in 2007 Insurance IT budgets will increase 7 percent in 2007, according to a Forrester Research study, driven in part by more legacy system replacement. |
Bank Systems & Technology
September 24, 2009
Maria Bruno-Britz |
Bank CIOs Must Continue to Innovate While Cutting Costs More than ever before, bank CIOs must do more with less, continuing to provide business value through technology innovation while also finding ways to improve efficiency. |
Insurance & Technology
October 22, 2007
Anthony O'Donnell |
Hartford Life Names Brian O'Connell CIO The insurer can benefit from greater technology unity, according to O'Connell. |
Insurance & Technology
August 12, 2005
Anthony O'Donnell |
Walker Drives IT Consistency Hartford Life's new CIO Terry Walker plans to focus on attracting the next generation of IT talent. |
Insurance & Technology
January 25, 2005
Anthony O'Donnell |
Going Mobile The benefits of mobile technologies have proven somewhat elusive for businesses, but 2005 may be a good year to investigate their potential. |
Insurance & Technology
January 19, 2010
Anthony O'Donnell |
Lowenthal Leaves NYMAGIC CIO Post Craig Lowenthal was hired by New York Marine and General Insurance Company to build up the carrier's IT organization and replace its legacy system. |
CRM
February 2004
Martin Schneider |
Get Smart! Enterprises are relying more and more on analytics to derive added value from their CRM systems. Here are the latest trends and hot analytics tools giving organizations better insight into their businesses. |
Insurance & Technology
April 2, 2008
Nathan Conz |
The Hartford's P&C Division Enters Execution Stage of Transformational Effort After four years of investment and organizational transformation, The Hartford's P&C division looks to execute its new strategy to provide better value to its business customers and end users. |
Insurance & Technology
November 17, 2007
Anthony O'Donnell |
Craig Lowenthal Handles Carrier Systems Again For NYMAGIC After a stint at start-up broker Integro, Lowenthal returned to the carrier side of the industry earlier this year as CIO and senior vice president of specialty lines P&C carrier NYMAGIC. |
CIO
November 19, 2010
Michael Friedenberg |
Top Ten Business Predictions for 2011 The president and CEO of IDG Enterprise, offers up what he thinks will be the top ten trends in the IT community in 2011. |
Insurance & Technology
August 10, 2007
Lisa Valentine |
Bob Wilkes Transforms CSAA's Field Presence California State Automobile Association's Chief Delivery Officer talks about his current focus on transforming the carrier's call centers, as well as discussing changes in the carrier's data strategy and its market outreach to other AAA organizations. |
CRM
September 2, 2011
Duke Chung |
Five Ways to Amplify Your CRM System By opening up a two-way communications channel for customers and your CRM system, it provides an enormous overview of what customers want, accessed, and engaged in during their customer service experience. |
Insurance & Technology
August 5, 2009
Anthony O'Donnell |
The Hartford Names Robert Ingram P&C CIO The former Safeco CIO will be responsible for property/casualty IT strategy and will work with enterprise CIO Brian O'Connell to accelerate The Hartford's enterprise IT agenda. |
CIO
September 1, 2002
Todd Datz |
Buyer's Market As vendors offer deals and your competition sleeps, now may be the best time to boost technology spending. Find out why many CIOs are gradually increasing spending in the middle of a slow economy and where CIOs are putting their technology dollars. |
CRM
July 1, 2009
Donna Fluss |
Contact Centers and the Age of Analytics A variety of applications promise revenue generation and cost reduction. |
Insurance & Technology
February 24, 2009
Anthony O'Donnell |
Gary Plotkin Named OneBeacon CIO Former Hartford P&C CIO Plotkin succeeds Mike Natan, who retires from OneBeacon this month. |
Insurance & Technology
October 16, 2005
Maria Woehr |
Bob (Wilkes) the Builder This year, California State Automobile Association's senior vice-president of sales and service is setting a course that includes managing district offices, call centers and Internet services in 100 sales locations across three states. |
HBS Working Knowledge
June 13, 2005
Jonathan Byrnes |
New CIO Role: Change Warrior Effective CIOs can move the rest of the company to do things differently. |
CIO
December 17, 2009
Louie Ehrlich |
The Future-State CIO Starts Here Why an external focus is the right way for IT leaders to stay relevant |
CRM
November 2004
Barton Goldenberg |
Who Really Owns the CRM Initiative? The battle between business and IT for control of users' desktops. |
CIO
November 3, 2008
Michael Friedenberg |
Shifting Priorities CIOs face some big challenges in the year ahead. |
CIO
January 15, 2004
Michael Schrage |
What Goes On Behind Your Back Your company may outsource IT, but your business units will build their own IT systems anyway. Here's how to make sure you stay in the loop. |
CIO
October 21, 2008
Jarina D'Auria |
2008 CIO Hall of Fame Meet the the 12 extraordinary men and women of the 2008 CIO Hall of Fame. |
Insurance & Technology
October 6, 2008
Nathan Conz |
2008's Elite 8 Describe the CIO of the Future What challenges will insurance CIOs of the next 10 years face? How will the role change? This year's Elite 8 honorees draw on their experience to answer the question: "What will the CIO job be 10 years from now?" |
Insurance & Technology
July 12, 2006
Anthony O'Donnell |
Esposito: Business First Mark Esposito, the recently appointed CIO for The Hartford Financial Services subsidiary Hartford Life's individual life division plans to drive a creative and opportunistic approach to technology, while never losing sight of its purpose. |
CIO
February 23, 2010 |
CIOs are Gearing Up for Greater Success Using smart investment and leveraging enterprise decisions, CIOs are helping position their companies to come out of the downturn at full speed. |
Insurance & Technology
May 16, 2007
Anthony O'Donnell |
Lowenthal Hired As NYMAGIC CIO Craig Lowenthal took on his new post as CIO and SVP of New York-based specialty lines P&C carrier NYMAGIC with a view toward a new challenge. |
CIO
May 25, 2011
Drewry & Weiss |
The CIO of 2014: Venture Capitalist, Orchestra Conductor, Contract Negotiator Managing technology is becoming less important to the CIO role than managing change. |
Insurance & Technology
September 5, 2006
Anthony O'Donnell |
IT Claims Transformation Karen Chamberlain, the new VP and CIO for IT claims at The Hartford Financial Services Group's P&C company, comes primed to contribute to the ongoing transformation of The Hartford's technology and culture. |
CIO
July 29, 2015
Maryfran Johnson |
CIOs find that personalization pays off Many CIO 100 award-winning projects focus on a more personalized customer experience. But these innovations also require CIOs to manage issues such as customer privacy, product design, business processes and enterprise architectures. |
