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Wall Street & Technology June 13, 2007 Melanie Rodier	Are Banks Meeting the Cash Management Needs of Middle Market Businesses? Data shows midmarket companies want their banks to provide cash concentration, positive pay and foreign exchange capabilities online. But currently only the biggest banks tend to offer these services.
Bank Systems & Technology January 30, 2008 Maria Bruno-Britz	City National Bank Appoints Rodney Banks VP of Commercial Banking Services Rodney Banks, new executive VP and manager of commercial banking services at Los Angeles-based City National Bank, says customer relationship management solutions are more vital now than ever before.
Bank Systems & Technology June 2, 2007 Maria Bruno-Britz	Acquisition Obsession Results In Bank Deposit Growth Deposits have been dropping off at U.S. banks for years. And according to a recent study, there is no one technology or formula that banks can follow to reverse the trend.
U.S. Banker July 2007 Lee Conrad	Community Banks Reporting Greater Pressure to Use BI Community banks are seeing lower prices for business-intelligence products, though they're weathering more competitive pressure from big banks. But BI also helps small banks be better banks.
U.S. Banker June 2007 Lee Conrad	Top Banks Focus on the 'E' in ROE A list of the top 200 Community banks ranked by 3-Year Average ROE.
Bank Systems & Technology August 1, 2007 Nancy Feig	Banking Customers More and More Mistrustful of Financial Institutions It's not just security breaches that are causing consumers to lose faith in their financial institutions. Consumers in general are more demanding, and this attitude spills over into the relationships they have with their banks.
Bank Technology News December 2007	Scoring Banks' Compliance With FFIEC Guidelines Compliance with FFIEC guidelines brought out the worst in many bankers. So how did banks do in terms of compliance?
U.S. Banker February 2007 Andrew Reinbach	Still Smarting From Flat Yield Curve, Startups May Sell Out in '07 Startup banks have had to be more than nimble in 2006, and only the lucky ones will survive this year. But the luckiest may be those that find a buyer-quickly.
Wall Street & Technology October 20, 2006	Automation Finds Investment Bankers A new research note argues that technology is wedging itself into investment banking processes and is, for the betterment of the industry, forcing automation in new-issue deal management.
Bank Systems & Technology March 27, 2008 Peggy Bresnick Kendler	The Credit Crisis Has Increased Scrutiny on Trade Finance The global credit crisis has emphasized the importance of cash management while intensifying the spotlight on corporate governance and banks' risk management practices
Bank Technology News May 2007 Lee Conrad	Customization: Tailoring IT At Small Banks is a Challenge Community banks compete mostly on service, not IT. But some flexibility would be nice.
Bank Systems & Technology April 28, 2008 Maria Bruno-Britz	Banks Prove Top Performers in Call Center Study Banks are tops when it comes to their call centers, according to a new study.
Bank Technology News March 2007 Glen Fest	Business Banking: Small Banks Beefing Up Commercial Capabilities Four in five community institutions say they will increase tech spending on capabilities such as cash management and imaging to attract corporate banking customers.
U.S. Banker January 2008 Anthony Malakian	Turning Up the Volume On 401(k) Conversation Investment firms have made a strong push into banks' domain and these institutions need to start pushing back.
U.S. Banker March 2006 Michael Dumiak	Value of Bank Deals Plunged in 2005 The number of M&A deals remained relatively flat last year, but their combined value fell through the floor. This year is not looking a lot better, but 2007 holds some promise, say analysts.
The Motley Fool January 9, 2008 Matt Koppenheffer	Banking's Future Woes Massive writedowns aren't the only thing banks need to look out for. The margins that they collect on the cash they lend to consumers is rapidly falling.
U.S. Banker November 2007 Lee Conrad	In Pay Raises, Small Banks Outpace the Broader Industry According to America's Community Bankers' annual compensation survey, chief information officers/chief technology officers saw an 11.2 percent increase in their base salaries at community banks between 2006 and 2007.
U.S. Banker November 2005	MMDA: Banks Seen Losing Out to Mutual Funds In today's rising rate environment, money market mutual funds can offer better rates than those of banks, because many banks have been slow to ratchet up their rates, even when the Fed raises the fed funds rate.
Bank Technology News November 2007 John Adams	Small Biz/Small Bank: Losing Out In Their Own Back Yard New research that's found that larger banks are processing small business loan applications much faster than community banks - a pace that can't be explained by their size advantage alone.
Bank Technology News December 2007	Small Business: Taking Small Biz To The Web -- Again Two reports this year on small-business Website usability and effectiveness, found that while many banks are revamping their sites, most are still spinning their wheels.
Bank Systems & Technology March 27, 2008 David Conroy	Corporate Clients Increasingly Looking to Banks to Mitigate Trade Finance Risks How can banks pursue growth opportunities in global trade finance in, for example, emerging markets? What technology investments must banks make to meet these new demands?
Bank Systems & Technology March 29, 2006 Maria Bruno-Britz	Sticking With the Tried and True The days when large U.S. banks could sustain their old core systems on the IT version of life support are numbered, according to TowerGroup.
Entrepreneur September 2007 Carol Tice	New Bank in Town The recent boom in community banks could mean better lending options for entrepreneurs. With modest assets, these smaller banks can't serve corporate giants, so they prefer entrepreneurial businesses.
Bank Systems & Technology December 23, 2007 Peggy Bresnick Kendler	Banks Eye Wealth Management Market As baby boomers transition into retirement, the market for wealth management services is more promising than ever.
U.S. Banker January 2006 Michael Dumiak	Banks Making Inroads Into Car-Loan Business Banks have been losing out to the captive financing companies in the car-loan market, but new programs spark hope to capture some of the lost customers. This means the light is green for banks.
Wall Street & Technology February 14, 2006	Small Businesses Big Biz for Banks Capturing small businesses as banking customers will be a top priority for many banks this year, according to a new report.
Bank Systems & Technology July 20, 2007 Maria Bruno-Britz	Remote Deposit Capture Rollouts Not Very Numerous Banks' RDC initiative is cited for being more conservative than once thought.
U.S. Banker June 2007 Lee Conrad	Weighing Customization Against 'Bank-in-a-Box' Solutions The ability to customize IT platforms could help small banks differentiate themselves, but they must be careful not to bite off more than they can chew. Partial outsourcing may do the trick.
Bank Technology News December 2005 Lee Conrad	Service-oriented Architecture: First Tennessee Makes A Service Play First Tennessee is among the banks that are using integration and simplification of various core systems to achieve improved relationships and customer service capabilities.
Bank Systems & Technology February 1, 2007 Neil Underwood	The Seamless Experience 2007 is the year when banks will be forced to perfect the customer experience by integrating contact points to create a seamless environment.
U.S. Banker June 2007 Lee Conrad	Banks' Insurance Operations: Are Painful Lessons Paying Off? Banks clamored for years for the right to underwrite and sell insurance, but few have proven adept at it. There are signs of progress, however, as some banks embrace the brokerage side and gain revenue.
U.S. Banker December 2007 Anthony Malakian	Being All Things to All People Isn't So Profitable To combat lost opportunity and money, banks are now turning to science-behavioral science to help market to the right people.
Bank Technology News April 2001 David Rountree	Small Banks Move toward CRM One Step at a Time Even comprehensive deployments for large institutions normally proceed one channel at a time, including integration with each line of business within the channel...
Bank Systems & Technology May 25, 2006 Maria Bruno-Britz	Corporates' Wishes Are Banks' Commands Between industry consolidation and the entrance of new players in the market, banks have their work cut out for them when it comes to serving business customers and meeting their demands.
Bank Systems & Technology December 1, 2005 Phil Britt	High Tech, High Touch and High Net Worth As banks attempt to expand their private banking operations to attract high-net-worth customers, they're enhancing their support technologies to provide better customer service, improve profitability, and expand product and service offerings.
Bank Systems & Technology July 28, 2006 Nancy Feig	The Next Level in Business Intelligence A new philosophy centered around enterprisewide use of BI tools -- coupled with advances in analytics and data management -- is helping banks make better and more-profitable business decisions.
Bank Systems & Technology February 1, 2007 Jim Eckenrode	2007 Bank Technology Forecast: Challenges and Opportunities Some of the more critical and far-reaching priorities bank technology and business leaders will need to address in 2007: fraud detection, security, analytics, and SOA technology.
Bank Technology News April 2008 Anthony Malakian	Young Folks Ask Banks: Where's the Love? The youngest customers are the least loyal and the most willing to switch to new financial institutions. What can banks do to change this?
U.S. Banker January 2008 Lee Conrad	Banks Newest Growth Plan: Investing in Other Banks Banks both big and small are increasingly investing in other financial entities to expand their own growth plans.
Bank Systems & Technology May 25, 2006 Maria Bruno-Britz	Hurry Up and Wait As the deadline for the single European payments area (SEPA) draws closer, the vendor community is starting to respond to banks' SEPA needs. However, banks have not done a good job communication with their corporate clients to learn their needs in a SEPA world.
Insurance & Technology November 12, 2007 John Macaluso	Banks Should Consider Extending SOA With BPM Banks should consider extending SOA technologies with business process management strategies.
U.S. Banker May 2008 Anthony Malakian	Banks are Failing -- But It's Nothing Like the Old Days Today's bank failures have nothing on the savings-and-loan crisis of the 1980s and early 1990s.
Bank Systems & Technology March 27, 2008 Mike McDonough	Centralized and Single-Platform Operations Reduce Overall Trade Finance Risk Banks with centralized operations and banks with all of their operations on a single platform will have a distinct advantage because there is lower operational risk generally associated with these structures.
Bank Systems & Technology January 1, 2007 Maria Bruno-Britz	Study: Banks Need New Ways to Gauge Customer Payment Preferences A recent study shows behavior models can help financial institutions understand clients better and can improve their competitive position in the payments business..
Insurance & Technology March 7, 2008 Nancy Feig	The Greening of Data Centers To "green wash" their data centers, banks are looking to a number of new technologies, specifically IT asset management, server virtualization and data center cooling solutions.
U.S. Banker May 2007 Lee Conrad	How Best to Spur Usage Of Untapped Lines of Credit? Only 60 percent of homeowners with equity lines of credit have accessed them in the past year. To nudge the other 40 percent, banks might consider hybrid loans and better analysis of customer data.
U.S. Banker May 2007 Lee Conrad	Community Banks Struggle To Know 'Indirect' Clients Indirect channels to customers, particularly check-cashing services, reduce a bank's control of the customer and exposes it to potential money laundering. New products are stepping in to help.
Bank Systems & Technology February 29, 2008 Maria Bruno-Britz	Select-A-Branch Takes New Approach to ATM Distribution A new business model offers financial institutions an alternative distribution method that puts a twist on the surcharge-free ATM network, allowing banks to expand their ATM networks without purchasing machines or worrying about their upkeep.
Bank Systems & Technology February 1, 2007 Duchesneau & Joyner	The Business of Risk Faced with product commoditization, increasing competition and decreasing customer loyalty, banks are being forced to seek new ways to boost revenue and increase customer retention.
U.S. Banker September 2007 Lee Conrad	Association Consolidation Doesn't Worry Small Banks A planned merger between the ABA and the ACB prompts the question of whether a larger size or a hyper focus is the best way to lobby Congress. It also raises the issue of how the ICBA will fare.