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InternetNews
June 24, 2004
Jim Wagner |
Corporations Still Not Cutting Web Pie Report reveals most companies still don't take their customers seriously.   |
InternetNews
September 7, 2010 |
Google Faces Heat Over Privacy Tweaks A move to reduce legalese has one privacy advocacy group up in arms. |
Insurance & Technology
June 16, 2004
Anthony O'Donnell |
Insurers Lag on HIPAA Security Rule While health insurers are generally better prepared for the April 21, 2005, HIPAA security rule's deadline than other healthcare industry participants, they still face compliance-readiness challenges. |
Insurance & Technology
March 18, 2005
Anthony O'Donnell |
Top P&C Initiatives for 2005 Policy administration systems are a top priority this year for large and midsize P&C insurers, according to Celent's 2004 CIO/CTO survey |
Insurance & Technology
January 5, 2007
Anthony O'Donnell |
Understanding the Online Customer Life insurance Web sites perform poorly in cross-industry comparisons -- a distinction they share with financial services sites in general. The good news is that same carriers provide examples of excellence for others to emulate. |
CIO
July 29, 2015
Heidi Shey |
Data privacy is now a competitive differentiator How you handle confidential data may spell the difference between consumer loyalty and business disaster. |
BusinessWeek
July 30, 2007
Matthew Goldstein |
Even The Insurers Have Hopped On Board Most insurers also realize life settlements aren't going away -- and so they're getting into the game. By sinking money into the sector, insurers can get back at least some of the money they now have to pay out in death benefits. |
BusinessWeek
February 4, 2010 |
A New Breed of Mutual Funds to the Rescue? Here's how Boston University economist Laurence Kotlikoff would reorder the financial system. |
Wall Street & Technology
April 14, 2006 |
Leaky Online Channels Financial institutions are losing business as a result of sales leakage in their online channels, according to a new study from Aite Group that surveyed U.S. institutions' ability to respond to online inquiries from prospects. |
Insurance & Technology
February 1, 2006
Phil Britt |
A Web of Support There has been an upturn in insurers' investments in Web-based tools that enable agents to work more efficiently and, through those efficiencies, sell more, increase commissions and make more money for the companies they represent. |
Managed Care
September 2002 |
New Privacy Regulations Almost Certain To Be Tested The Bush administration is moving to loosen health-privacy protections by requiring that providers tell patients about their privacy rights and make only a "good-faith effort" to get a written acknowledgement of that notice. |
Insurance & Technology
May 5, 2010
Anthony O'Donnell |
Novarica: Carriers Replace For Growth, Not Efficiency Anticipating a large number of policy administration projects likely to be undertaken in the near future, Novarica's reports reflect peer experience over the last decade. |
Insurance & Technology
April 20, 2005
Wendy Toth |
Claims Tech Tops IT Spending Report: Claims management technology will be the leading strategic area of investment for U.S. P&C insurers in 2005. |
Insurance & Technology
May 28, 2008
Nathan Conz |
Compliance Becoming Key Component of Core Systems As insurers strive to holistically align their compliance cultures with day-to-day operations, a similar trend is emerging strictly within the technology realm. |
Financial Planning
November 1, 2009
Donna Mitchell |
Year-End Review Here are some questions for registered investment advisers to answer while annually reviewing their policies and procedures. |
Insurance & Technology
April 20, 2005
Anthony O'Donnell |
Gray Shares Perspective Kimberly Gray, chief privacy officer of Highmark, brings a special perspective of the health insurance industry to the International Association of Privacy Professionals. |
Inc.
April 2007
Dan Briody |
Full Coverage How to hedge your cyber risk with insurance. |
Wall Street & Technology
March 2, 2004
Brendon Lynch |
Web-Privacy Management Increases in Importance An organization's reputation is increasingly at risk online. Financial-services firms, in particular, are constantly updating their Web sites to provide readily accessible information, services and products to their customers and provide a high degree of visibility for the company and its brands.. |
Insurance & Technology
September 14, 2006
Maria Woehr |
One Charter to Rule Them All? Insurers, analysts and vendors are weighing the benefits and risks of the National Insurance Act of 2006 - a plan to adopt an optional federally chartered regulatory system - as well as the impact the federal regulation could have on IT systems. |
Information Today
August 27, 2015 |
IFLA Statement Encourages Advocacy for Patron Privacy The International Federation of Library Associations and Institutions released the "IFLA Statement on Privacy in the Library Environment." |
Insurance & Technology
January 11, 2008
Nathan Conz |
Mobile Sales Force Automation Growing In Demand High-speed wireless Internet access, recent improvements in devices such as tablet PCs and PDAs, and an insurance industry-wide shift in focus toward customer satisfaction have all but forced insurers to develop mobile claims capabilities. |
InternetNews
February 16, 2010 |
Google Buzz Gets Second Wave of Privacy Tweaks In less than a week, Google's social networking enhancement for Gmail users is getting its second makeover to address lingering privacy concerns. |
Managed Care
December 2001 |
Survey: HMOs confused about HIPAA privacy regs Though the clock is ticking for HMOs to comply with new privacy guidelines under the Health Insurance Portability and Accountability Act, indications are that many companies are confused about what they need to do... |
Insurance & Technology
December 15, 2009
Anthony O'Donnell et al. |
4 Technology Solutions That Sizzle While insurers often are cautious in their adoption of emerging technologies, carriers are investing in four solutions -- cloud computing, mobile, analytics and social networking -- that are just too transformative to ignore. |
U.S. Banker
August 2001 |
Credit Unions Get Bum Rap on Privacy Letter to the editor about the article "Credit Unions, Consumers' Friends?" |
Insurance & Technology
August 19, 2004
Anthony O'Donnell |
November Elections Offer Mixed Bag A Democratic victory is more likely than a GOP win to result in a need for greater investment in technology related to privacy and security concerns for the insurance industry. |
InternetNews
July 1, 2010 |
Facebook Simplifies Privacy Policy for Apps In an effort to help users understand how much information they're sharing with third parties - and to satisfy its agreement with the Canadian government - Facebook is tweaking its privacy rules for apps. |
Insurance & Technology
May 16, 2007
Susana Schwartz |
Drive For Automation Causes Insurance Carriers To Integrate The Internet has yielded more choices among comparative raters and aggregators, thus elevating agents to a more powerful position as the gatekeepers to multiple company ratings. |
Insurance & Technology
September 13, 2010
Nathan Golia |
Virtual Roundtable: Improving Health Insurance Claims Processing Industry experts discuss potential areas of improvement in the healthcare claims process. |
Fast Company
July 2001
Erika Germer |
Chief Privacy Officer Job Titles of the Future: It's no secret that consumer privacy is a weighty concern -- especially for a company with 90 million customers. That's why AT&T named Michael Lamb its first chief privacy officer. Lamb wants to make privacy a priority that's out in the open... |
Job Journal
May 8, 2011 |
Insurance Agents Enjoy Secure, Solid Careers If you enjoy working with others and can empathize with their problems and concerns, you can build a fulfilling, lucrative career in the insurance industry. You'll be helping people protect their families, their homes and their personal belongings. |
Information Today
December 20, 2010 |
Commerce Department Calls for 'Privacy Bill of Rights' The report outlines a dynamic framework to increase protection of consumers' commercial data and support innovation and evolving technology. The Department is seeking additional public comment on the plan. |
Insurance & Technology
February 9, 2004
Julie Gallagher |
No Rest for the Compliance Weary in 2004 Many insurance carriers are playing post-deadline compliance catch-up in 2004. |
CIO
June 11, 2012
Lauren Brousell |
5 Things CIOs Need to Know About Privacy Policy Technology and government policies and regulations are constantly in flux. Here are 5 tips to help CIOs stay in compliance and avoid getting into hot water with the FTC like MySpace did. |
Managed Care
June 2001
Michael Levin-Epstein |
Health Plans, Insurers Unsure About Likely Effect of Gramm-Leach-Bliley Insurers and financial institutions are flooding customers' mailboxes about their rights to protect medical and financial information under what's better known as the Gramm-Leach-Bliley Act. But just how GLB will affect health plans isn't totally clear... |
OCC Bulletin
September 8, 2000 |
Privacy Laws and Regulations This document is designed to assist national banks and their subsidiaries in complying with federal laws and regulations relating to the disclosure of consumer financial information... |
Insurance & Technology
May 18, 2004
Julie Gallagher |
IT Isn't Tapped for Compliance The insurance industry fails to embrace the full business value of IT when it comes to addressing regulatory requirements and instead relies primarily on manual processes and ad hoc measures |
InternetNews
December 17, 2010 |
Commerce Report Outlines Web Privacy Overhaul Long-anticipated report from Department of Commerce envisions a privacy bill of rights, calls for overhauls of data breach, electronic communications laws. |
Insurance & Technology
April 15, 2010
Lisa Valentine |
Carriers Look to Billing to Improve Customer Service and Retention Billing is a critical but often overlooked aspect of customer service and retention -- not only for policyholders, but for agents and distributors as well. |
Insurance & Technology
September 5, 2006
Anthony O'Donnell |
Customer-Centric Cash Flow Insurers have continued to lag behind other industries in one of the most important contact points with customers: the exchange of funds. |
Insurance & Technology
March 18, 2005
Peggy Bresnick Kendler |
Optimizing Multi-Channel Sales force automation and enterprise incentive compensation systems not only help make insurers' sales efforts more productive, they also improve customer service, customer retention and compliance. |
Bank Technology News
November 2001
David Rountree |
Taking Care of Customer Data A privacy breach in the banking industry may carry ominous legal ramifications, but they pale in comparison to the effects of a blown reputation... |
InternetNews
August 5, 2009 |
Facebook Tightens Ad Guidelines Facebook site folds privacy policies into ad guidelines, warning that violators will be booted from the site. |
PC Magazine
February 17, 2004
Leon Erlanger |
Should You Trust TrustE? Does a privacy seal on a web site mean you don't have to read the privacy statement? Hardly. |
InternetNews
August 27, 2009 |
Facebook Tweaks Privacy Policy in Face of Inquiry Bowing to pressure from Canadian regulators, Facebook said it plans to give users more control over how data is shared on the site. |
Bank Technology News
May 2007
Larry Ponemon |
Consumer Privacy: Top Banks Must Guard Against Breach of Faith The good news for banks, according to a study, is that most customers trust them with their personal data. The bad news is that one misstep will cost them dearly. |
Insurance & Technology
November 10, 2008
Anthony O'Donnell |
IT Will Power Insurance Industry Response to Crisis Technology spending will be a critical factor for insurers wishing to both take advantage of opportunities provided by the current crisis and address heightened compliance and risk management concerns. |
Insurance & Technology
January 5, 2007
Matthew Josefowicz |
Responding to a Changing Market: The Core Is Key Core systems replacement has been compared to open-heart surgery -- it is one of the most drastic changes that insurers can make to their IT infrastructures. |
Insurance & Technology
August 7, 2008
Anthony O'Donnell |
Policy Admin System Replacement: Insurers Shift Focus From Systems to Functionalities Interboro Insurance Co.'s policy administration replacement initiative was in key respects a classic case. |
Information Today
May 3, 2012
Paula J. Hane |
Online Consumer Privacy in the Spotlight Choose Privacy Week is being held May 1-7, 2012. The theme is "Freedom from Surveillance." The American Library Association's Office for Intellectual Freedom established Choose Privacy Week to deepen public awareness about this issue. The event is timely with many privacy issues like CISPA in the news. |
