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InternetNews May 20, 2005 Colin C. Haley	Cox Broadband Blacks Out An Internet backbone problem leaves Cox Communication's high-speed data customers disconnected.
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InternetNews August 2, 2004 Colin C. Haley	Cox Weighs $7.9B Bid The cable and broadband company would go private while rumors swirl that Time Warner may acquire bankrupt Adelphia Cable.
CRM May 2003 David Myron	Don't Call Me, I'll Call You Aspect Communications is releasing its Scheduled Callback solution, which gives customers the option to receive return phone calls from the contact center they called, instead of waiting on hold.