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BusinessWeek April 19, 2004 Carol Matlack	Job Exports: Europe's Turn It's following the offshoring trend -- and much of it is white-collar
Global Services May 5, 2008 Adyasha Sinha	The U.S. Gains Momentum as an Outsourcing Hub With more and more U.K. firms plunging into offshoring, their next-door neighbor, the U.S., gains brownie points as an outsourcing destination
Bank Technology News August 2003 Karen Krebsbach	Outsourcing: Fighting a Giant Sucking Sound Banks face backlash on IT job exports overseas
The Motley Fool July 9, 2004 Selena Maranjian	Complexities of Offshore Outsourcing This is not a simple issue, and perhaps companies should not base the decision on whether to offshore jobs simply on expected cost savings. Instead, many other factors should be considered.
CIO September 1, 2003 Christopher Koch	Backlash As a growing number of IT jobs move overseas, some CIOs and economists prophesy a political storm against offshore outsourcing.
Bank Systems & Technology June 2, 2004 Cynthia Ramsaran	Outsourcing Obstacles Banks can save money with offshore outsourcing, but they need a plan to navigate the choppy waters.
The Motley Fool August 2, 2010 Cliff D'Arcy	Bad Debts Tumble, HSBC Makes Billions Profits at HSBC double thanks to lower loan losses in the U.S.
Real Estate Portfolio Jan/Feb 2004 Anatole Pevnev	Looking For Job Growth? Try Bangalore The outsourcing trend and what it means for the office real estate market
BusinessWeek April 5, 2004 Capell & Cohn	Britain's Amazing Jobs Machine How does it keep creating so much employment? And can the boom last?
Wall Street & Technology March 19, 2007 Paul McDougall	Big Surge for Bank Offshore Outsourcing, Deloitte Study Predicts Banks in the U.S. and other countries will dramatically increase the percentage of their IT budgets devoted to procuring technology services from offshore providers operating from low-wage countries, such as India and China, over the next three years.
CIO May 12, 2009 Stephanie Overby	The Truth About Obama's "Tax on Outsourcing" Misconceptions about President Barack Obama's plan to close overseas business tax loopholes abound. CIO.com sets the record straight about the five most common misperceptions.
The Motley Fool September 3, 2010 Cliff D'Arcy	HSBC Threatens to Quit the U.K. Global megabank HSBC has given a clear warning that it could move its London headquarters to the Far East if forthcoming banking regulations were too restrictive.
CIO April 1, 2002 Tom Field	The Man in the Middle As budgets tighten and world tensions heighten, third-party brokers are stepping in to mediate deals between U.S.-based customers and offshore outsourcers...
BusinessWeek March 15, 2004 Laura Cohn	The Best Of Times For British Banks Strength in the economy and savvy management are adding up to fat profits
U.S. Banker April 2004 Karen Krebsbach	Everybody Wants to Rule the World HSBC has focused on the well-heeled client for more than a century. Now the london-based behemoth is finding that going downscale can be profitable too.
U.S. Banker December 2006 Karen Krebsbach	Inside the Outsourcing World of India India's outsourcers are offering ever-more specialized services, giving banks added reasons to say "yes" to outsourcing.
CIO January 1, 2003 Stephanie Overby	Passages Beyond India India has long been the leader in offshore IT outsourcing, but the rising demand for those services and increasing risk of terrorist attacks are prompting CIOs who source work abroad to look beyond the usual suspects.
The Motley Fool March 1, 2011 Cliff D'Arcy	HSBC Profits Almost Triple But the global mega-bank's shares fall, despite making over $19 billion in 2010.
Bank Systems & Technology November 26, 2007 Nancy Feig	SAS Builds Card Fraud Protection With HSBC To fight credit and debit card fraud, HSBC has developed a new real-time detection solution with SAS.
CFO June 1, 2004 Durfee & O'Sullivan	Offshoring by the Numbers Results of our survey of 275 finance executives at a broad range of companies.
CRM February 2, 2004 Ginger Conlon	The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right.
Bank Systems & Technology August 1, 2007 Nancy Feig	New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make.
InternetNews April 2, 2004 Colin C. Haley	American Firms Pitch 'In-sourcing,' 'Onshoring' As overseas options increase, U.S.-based contract software development firms are highlighting quality and security to potential enterprise customers.
Wall Street & Technology January 5, 2006	More to Offshore Most financial institutions are not taking full advantage of the potential cost benefits of offshore outsourcing, according to a survey of global financial services companies.
Bank Systems & Technology August 30, 2004 Cynthia Ramsaran	Banks Beginning to See the Light Of Distant Shores Slowly but surely, financial institutions are spending more on IT outside of the United States.
Bank Systems & Technology June 26, 2006 Peggy Bresnick Kendler	Outsourcing Questions and answers about bank outsourcing.
Wall Street & Technology November 29, 2004 Jim Middlemiss	Riga to Manila to Mumbai More Wall Street firms are considering offshore outsourcing than ever before - and their choices are growing by the minute.
Bank Systems & Technology June 12, 2007 Katherine Burger	The Pressure Is On Banks and Their IT Organizations To Address Environmental Issues HSBC is the latest among leading financial institutions to commit to addressing climate change and other environmental issues.
CIO September 9, 2010 Michael Overly et al.	Offshoring: Ways to Reduce Your Risks When Congress, States Threaten Restrictions Proposed bills in Congress and in state legislatures aim to discourage offshoring, but you can use your contracts to reduce the risk to your company if such measures are enacted.
CIO September 1, 2003	Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity.
CIO September 1, 2003 Stephanie Overby	Hidden Costs of Offshore Outsourcing Moving jobs overseas can be a much more expensive proposition than you may think.
Bank Technology News May 2004 Karen Krebsbach	Lessons from the Dark Side How financial services firms can avoid mistakes in overseas outsourcing.
ONLINE Jul/Aug 2008 Ginsburg & Noorlander	Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers.
Reason June 2004 Adrian Moore	Importing Affluence Democrats and Republicans are now engaged in a partisan Three Stooges slap fight over who is more outraged by offshore outsourcing.
CIO January 1, 2002 Tom Field	How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans.
CIO July 15, 2006 Stephanie Overby	2006 Global Outsourcing Guide Risks, rewards, challenges and opportunities, country by country. Asia: India... Philippines... Malaysia... China... Europe: Ireland... Romania... Hungary... Bulgaria... Africa: Ghana... The Americas: Mexico... Canada... Costa Rica... etc.
CIO September 1, 2003 Stephanie Overby	India to Adopt Data Privacy Rules European Union data protection rules prompted India to enact its own law mandating safeguards for data sent to India for offshore outsourcing contracts.
Bank Systems & Technology December 15, 2005 Peggy Bresnick Kendler	Perspectives: Outsourcing Various bank executives weigh in on outsourcing issues, such as strategy, data security risks, specialized services, and emerging markets and how nearshoring fits into the outsourcing picture.
Insurance & Technology February 19, 2004 Julie Gallagher	Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration.
Bank Systems & Technology February 11, 2004 Ivan Schneider	"Dear Mom & Dad: Don't Send Money, Send Your ATM Card" Yahoo! and HSBC form partnership to offer a new remittance service that uses the ATM network instead of the wire room
CFO October 1, 2003 Abe De Ramos	The China Syndrome U.S. companies are beginning to outsource technology research and development to India and China. Will a meltdown in tech jobs follow?
The Motley Fool August 7, 2006 Stephen D. Simpson	Is HSBC the Go-To Bank for Global Investors? London's HSBC is big and getting better, but not the best value for investors.
Global Services September 20, 2007	Outsourcing by Europe Until recently, the outsourcing of IT and business services from Europe was primarily restricted to the U.K. and large firms on the continent. Now it seems as if the rest of the continent has begun to wake up to the opportunities provided by outsourcing.
CFO March 17, 2003 Laton McCartney	A Shore Thing? Risk and reward have always been major factors in offshore outsourcing. The trick, of course, is to mitigate the former while maximizing the latter.
CFO February 1, 2003 Ian Rowley	Banking On U.S. Acquisitions European financial institutions, their growth stymied at home, are targeting U.S. retail acquisitions.
CIO June 15, 2003 Stephanie Overby	Offshore in Turbulent Times The United States' war on terrorism has had little effect so far on companies' offshore outsourcing decisions, but CIOs continue to beef up business continuity plans for their offshore operations.
The Motley Fool March 11, 2004 Selena Maranjian	Thoughts on Offshoring and Outsourcing Who benefits when companies move operations abroad? Relocating some operations offshore appears to be a smart economic move for some companies. But not all companies are thinking everything through before doing so. And as American jobs are lost, the issue of global outsourcing has become a hot one. Is it really so bad?
The Motley Fool January 12, 2007 Dan Caplinger	Go Beyond Banks Credit unions can offer great deals to savers and borrowers alike.
Bank Systems & Technology August 11, 2008 Orla O'Sullivan	U.K. Banks Now Charge for Mobile Banking Britain's top banks have begun charging their mobile banking customers for text messages -- typically the equivalent of $5 or $6 a month to subscribe to messages sent by the bank plus 50 cents every time a customer requests information.
CFO September 1, 2004 John Edwards	The Farthest Shore As wages increase in one region, companies move their outsourcing farther afield. This search for new lands spells trouble for India. Look for increases in Africa, Europe, and even depressed manufacturing centers such as Detroit and Cleveland.