| Similar Articles |
|---|
 |
InternetNews
February 25, 2005
Sean Michael Kerner |
AOL Searches Go Local Beyond just address information, AOL's CityGuide feature adds editorial reviews for local hot spots.   |
Search Engine Watch
August 5, 2002
Danny Sullivan |
AOL Moves Fully To Google AOL Search changed to being fully Google-powered last week, completing a transition that was announced in May. Now both paid listings and crawler-based editorial results come from Google. |
Search Engine Watch
June 4, 2001
Danny Sullivan |
AOL Search Redesigns AOL Search is sporting a new look designed to improve how its users interact with the service... |
CRM
October 2012
Donna Fluss |
IVRs Get a Bad Rap There's no excuse for not investing in these systems. |
InternetNews
April 1, 2008
David Needle |
AOL Extends Mobile Reach With MyMobile AOL details more support for its 'Open Mobile Platform' for developers. |
PC World
October 16, 2001
Tom Spring |
AOL 7.0 Ships With Broadband-Friendly Features Small improvements and new functions are designed to please users of all levels... |
InternetNews
January 14, 2004
Pamela Parker |
AOL Reshuffles (Again) to Position for Ad Recovery The online service forms an ad sales division charged with capitalizing on growth opportunities. |
InternetNews
March 14, 2005
Sean Michael Kerner |
AOL Unwraps Mobile Apps AOL opens online services, such as picture sharing, MapQuest, Moviefone and CityGuide, to mobile phone users. |
The Motley Fool
November 21, 2005
Alyce Lomax |
When AIM Bots Attack AOL adds uninvited robo-guests to every Instant Messenger user's Buddy List. AOL and other Internet companies need to remember that it's not a right to have their programs installed on customers' machines -- it's a privilege. |
Search Engine Watch
October 8, 2003
Danny Sullivan |
AOL Renews With Google AOL has renewed its agreement with Google for search results in a new multiyear deal. |
CRM
October 2012
Leonard Klie |
IVR Gives This Pharmacy a Healthy Boost TalkRx keeps a small, family-owned drugstore chain competitive with national rivals. |
The Motley Fool
October 20, 2005
Rick Aristotle Munarriz |
You've Got Severance! Just when you thought Time Warner's America Online division was growing briskly and attracting a sea of buyout offers, it's going on another personnel diet. Layoffs at AOL appear to be a case of bad timing. |
Search Engine Watch
October 4, 1999 |
New AOL Search Unveiled AOL retired its longstanding AOL NetFind service in favor of the new AOL Search in September, though the official launch of AOL Search actually comes later this week. |
Bank Technology News
March 2010
John Adams |
IVRs Get On The Brandwagon Interactive voice response (IVR) systems are increasing in importance as a retention tool in the financial services industry. New systems can be linked to CRM systems, and can move callers and customer data between departments. |
CRM
June 30, 2015 |
IVR Technology Group and Jacada Partner Jacada will offer Visual IVR technology to IVR Technology Group's customers. |
CRM
May 2011
Leonard Klie |
IVR Is Good News for Scripps Media company leverages Pronexus system to standardize subscription services for 14 newspapers. |
CRM
February 1, 2007
Walter Rolandi |
Decrease IVR Hang-Ups Want a more effective interactive voice response system? Here are a few rules that can help prevent customer loss. |
CRM
February 2015
Leonard Klie |
The Hidden Sources of Poor Customer Service Interactions should be designed with the customer in mind. |
PC Magazine
February 26, 2008
Bill Dyszel |
Break Your Mail Out of AOL Friends don't let friends stick with AOL. |
The Motley Fool
November 18, 2004
Rick Aristotle Munarriz |
Saving America Online Don't bury AOL. It's not dead yet. |
The Motley Fool
March 21, 2005
Alyce Lomax |
AOL, Fellow Traveler Time Warner's AOL is launching an online travel search engine called PinpointTravel.com. It will function as a search engine of travel sites. |
CRM
April 2011
Leonard Klie |
IVR Personalization: Strike the Right Balance Too much familiarity can repel customers, so IVR designers must take pains to build the right systems. |
CRM
March 2015
Leonard Klie |
The 2015 CRM Service Leaders: Interactive Voice Response While interactive voice response systems were once only used by large companies that received massive amounts of calls, small businesses are now adopting the technology in large numbers as well. |
