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Entrepreneur July 2010 Ivy Hughes	Outsourcing: Not Just Cheaper From processing payroll to integrating IT, outsourcing certain functions can mean better talent at lower costs.
CIO June 13, 2011 Stephanie Overby	No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management.
Bank Technology News December 2004 Holly Sraeel	Outsourcing Gets a Closer Look. But is It Different? The strategic value of outsourcing has always been the source of some debate in banking. The question is, "Is it different than in years past?" Good question, and the answer depends on the size of institution.
Insurance & Technology June 16, 2004	Transforming Your Business Through IT and Business Process Outsourcing Insurance is a risk management industry, and its approach to outsourcing should be consistent with its nature. Risks are to be managed, not fled from.
Entrepreneur October 2003 Chris Penttila	Close the Loop If you're outsourcing projects right and left, make sure the information you need is rolling back to you.
InternetNews June 3, 2010	The Long Road Back for IT Outsourcing IT outsourcing providers suffered as much or more than any other sector during heart of the economic meltdown and pundits say the recovery won't happen overnight.
Global Services August 27, 2007 Blackman & Schweyer	Buy-Side Sourcing Careers Outsourcing has become a $4 trillion business. In many companies, nearly a quarter or more of the executive budget is dedicated to it. With so much at stake, comes opportunity for a new breed of talent the outsourcing professional.
Financial Planning June 1, 2013 Barry Glassman	Make Outsourcing a Competitive Advantage The strategy is not new - but the extent to which we use outside expertise is unusual.
InternetNews August 29, 2005 Tim Gray	Financial Service Providers Should Outsource More To improve the bottom line, financial firms should send IT work out.
Wall Street & Technology June 13, 2006	Spending More Can Be Satisfying Research from an outsourcing and insourcing advisory firm reveals a direct correlation between an organization's satisfaction with its outsourcing efforts and how much it invests in outsourcing management and governance.
Global Services November 29, 2007	The Future of Buy-side Sourcing Careers The real change between now and 2010 for outsourcing professionals is likely to be less in terms of what they do, and more in terms of the recognition of their role and its importance.
CIO November 17, 2008 Albert Lee	How to Choose the Right IT Outsourcing Provider Selecting an outsourcing provider can be difficult, but these project management tips will help you pick the right vendor to meet your current and future needs, and ensure the success of your project.
IndustryWeek April 21, 2010 Jill Jusko	Avoid Outsourcing Headaches Open communication sets the stage for a more successful outsourcing relationship.
Wall Street & Technology December 28, 2009 Michael Lobosco	Evaluating Outsourcing Options The technology and capabilities of outsourced portfolio management systems offer functionality that is comparable to their installed counterparts. But not all outsourced solutions are created equal.
InternetNews April 14, 2010	Microsoft Hires Single Firm to Manage its IT Infosys has been providing IT outsourcing almost as long as Microsoft has been around, and now it's taking over the management of many of the software giant's IT functions around the world.
Global Services January 1, 2008 Blackman & Schweyer	Buy-side Sourcing Careers The sourcing industry is being seen as a lucrative career path by many professionals. While the basis for a successful sourcing career is already established, firms now need to develop structures and development practices to foster the characteristics that define it.
Insurance & Technology June 16, 2004 Peggy Bresnick Kendler	Gaining the Outsourcing Edge Whether they consider outsourcing applications, infrastructure or business processes, insurers have a myriad of reasons to contract out portions of their operations.
Entrepreneur March 2006 Chris Penttila	Out With It When growing your business, you know you can't do it all on your own. But could you be outsourcing too much?
CIO August 5, 2014 Stephanie Overby	IT Outsourcing Customers Mad as Hell, Ready to Walk IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to a recent survey.
Entrepreneur August 2007 Nichole L. Torres	Build Your Business From the Inside Out To launch and build your startup faster, try outsourcing.
Financial Planning April 1, 2010 John J. Bowen, Jr.	Delegate It! You can avoid many distractions in your advisory practice by applying the rule of the four D's to every task, in this order: Drop it, defer it, delegate it, and do it.
Bank Director 3rd Quarter 2010 Chris Costanzo	Making the Most Out of Trust Of all the processing functions that a bank performs, trust seems most ideally suited for outsourcing.
CIO November 14, 2012 Stephanie Overby	IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation
IndustryWeek October 1, 2007 Brad Kenney	Second-Generation IT Outsourcing Best practices for IT outsourcing are changing as the process matures.
CRM February 2, 2004 Ginger Conlon	The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right.
Wall Street & Technology October 25, 2004 Jim Middlemiss	BPO Draws Broader Appeal Faced with ever-increasing pressure to cut costs, more investment firms are tapping business process outsourcing.
Bank Systems & Technology February 24, 2010 Steve Martin	Is Banking Ripe for Outsourcing? Several trends in the outsourcing provider space are altering the outsourcing value proposition for banks.
The Motley Fool January 13, 2004 Tim Beyers	Accenture's Outsourcing Bet Will the consulting firm's transition pay off?
Global Services November 29, 2007	The Future of Niche IT Service Providers Going forward, large IT service providers will acquire niche service providers to gain expertise in specific verticals or horizontals.
IndustryWeek April 1, 2005	Finance -- On Balance Senior executives, especially in this Sarbanes-Oxley era, remain hesitant to outsource finance functions. Done selectively, however, such outsourcing might actually benefit governance and compliance. A recent survey of 203 senior executives reinforces this premise.
CFO March 1, 2011 Janet Kersnar	Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts.
PC Magazine October 19, 2004 John Clyman	Business IT: Rent or Buy? As a technology or business manager, how can you cut through the hype to tell whether and where application outsourcing might be right for your organization? And what caveats should you keep in mind?
HRO Today May 2008 Jeff Miller	Getting TBO Right: Listening to Client Needs Outsourced benefits services have reached new levels of maturity, but further research is needed to help buyers obtain exactly what they need.
CIO December 16, 2009 Stephanie Overby	DIY Outsourcing Saves Money, Adds Control Pricey IT consultants can be time savers but there are benefits -- beyond penny pinching -- to crafting your own outsourcing deal.
Bank Systems & Technology August 1, 2007 Nancy Feig	New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make.
Global Services September 12, 2008 Philip Fersht	The Parameters of Evaluating Sourcing Advisory Firms Third-party advisers assistance might be one of the reasons behind the increased level of satisfaction between you and your outsourcing partners. Here's what you should look for before engaging in a pact with these intermediaries.
Wall Street & Technology August 22, 2006	Financial Services Companies Failing to Perform Due Diligence on Outsourcing Deals Although financial services executives view outsourcing as a way to achieve business transformation and a competitive edge, few undertake enough due diligence when considering outsourcing partners.
Wall Street & Technology August 27, 2004 Kerry Massaro	Bringing India to You Despite the controversy over sending technology jobs to other countries, outsourcing has become a fact of life for financial institutions.
HBS Working Knowledge July 4, 2005 Poping Lin	Should You Outsource Your Marketing? Most companies already outsource a portion of their marketing function -- advertising. But what about direct-mail management, lead management, or customer analytics?
IndustryWeek July 1, 2006 Patricia Panchak	Editor's Page -- Next-Generation Outsourcing A new realism about manufacturing outsourcing takes hold.
Registered Rep. June 1, 2005 Anne Field	Ins and Outsourcing No-brainer decisions aren't what they used to be in the brokerage industry, and outsourcing is a case in point. Here are tips for ensuring an outsourcing arrangement fulfills its promise.
Food Processing January 2009 Dave Fusaro	Collective Wisdom on Outsourcing Our joint survey on contracting-out production, R&D and other functions finds a lot of mixed feelings.
CIO May 15, 2004 Abbie Lundberg	Hands Off, Hands On - From The Editor The most difficult part of a new service or outsourcing arrangement may lie in figuring out exactly who does what.
Bank Systems & Technology June 2, 2004 Cynthia Ramsaran	Scotiabank Starts With the Basics Though outsourcing overseas raises data security concerns, banks that outsource onshore face many of the the same issues. A discussion with Scotiabank Group's vice president of strategic sourcing about how the bank approaches outsourcing.
Bank Systems & Technology March 10, 2004 Ivan Schneider	United States' Secret Weapon Revealed! Offshore outsourcing can help banks in global competition, if they dare to use it.
CIO May 10, 2012 Stephanie Overby	5 Outsourcing Trends to Watch Deals are getting smaller, with new pricing models, while security and cloud computing become hot topics.
Bank Systems & Technology December 1, 2005 Deena M. Amato-McCoy	The Blended IT Team According to a recent study, North American banks are increasing their technology spending.
Bank Technology News June 2007 Geeta Sankappanavar	Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers.
Global Services August 14, 2008 Phil Fersht	Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism.
Food Engineering April 1, 2008	Outsourcing requires homework There's no doubt that outsourcing can save money and take the pressure off several business tasks -- if executed properly. But many companies don't do homework first, according to this Deloitte Consulting 2008 report.