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Knowledge@Wharton
June 18, 2003 |
The Little Start-up That Could A conversation with Raman Roy, father of Indian BPO -- Part 2   |
Knowledge@Wharton
December 18, 2002 |
What Works, What Doesn't Lessons from two companies that outsource back-office tasks |
BusinessWeek
June 20, 2005 |
A Change Of The Guard At India's Wipro BPO The resignation of Chief Executive Raman Roy on June 6 sent a tremor through India's back office and call center outsourcer, Wipro BPO. |
BusinessWeek
November 22, 2004
Manjeet Kripalani |
India: Let The Deals Begin As Bangalore's outsourcing industry surges, takeovers will be fast and furious |
Knowledge@Wharton
May 7, 2003 |
How Warburg Pincus Views Prospects and Perils in Outsourcing Deals What opportunities do private equity firms like Warburg Pincus see in the business process outsourcing business? What risks do venture capitalists weigh when making such investments? |
BusinessWeek
December 8, 2003
Kripalani & Engardio |
The Rise Of India Growth is only just starting, but the country's brainpower is already reshaping Corporate America |
The Motley Fool
July 23, 2008
Kristin Graham |
Is India's Miracle Over? It's been just 16 years since India opened its economic borders to the world -- and the country's transformation has been staggering. The country's amazing growth is just beginning. |
BusinessWeek
March 6, 2006
Manjeet Kripalani |
Offshoring: Spreading The Gospel Outsourcing's inner circle has deep roots in GE and McKinsey. Here's how they caught the fever. |
Wall Street & Technology
February 4, 2005
Jim Middlemiss |
Outsourcing: Captive Sites The newest outsourcing trend is the building of captive sites, in which brokerage firms essentially expand their operations, taking on their own space and employees in a foreign country rather than using the services of a third-party service provider. |
| Knowledge@Wharton |
"Our Agenda is to be Mr. Asia" Manish Sabharwal, managing director of India Life Hewitt, spoke recently about the challenges of managing an organization with some 400 clients spanning 12 locations in the Asia-Pacific region and on his strategy for growing India Life Hewitt. |
CIO
December 1, 2000
Tom Field |
For a Few Rupees More India's outsourcing industry is eager to move beyond its back-office image... |
Global Services
June 10, 2008
Shyamanuja Das |
Outsourcing to India: 1998 Vs. 2008 If you want to offshore to India for the same reasons some of your peers did in 1998, then do so at your own risk. |
BusinessWeek
April 26, 2004
Kripalani & Hamm |
Merger Fever Breaks Out In Bangalore IBM's $150 million purchase of Daksh eServices, the third-largest Indian call center and back-office service provider, may trigger a wave of acquisitions. |
BusinessWeek
November 7, 2005
Manjeet Kripalani |
India: Desperately Seeking Talent As India's economy booms, companies are scrambling to find, and keep, skilled workers. |
Bank Systems & Technology
January 31, 2006
Ivan Schneider |
Wachovia Signs BPO Deal With Genpact Wachovia signed a seven-year business-process outsourcing deal with Genpact. Genpact's 16,000 employees in India, China, Hungary, Romania and Mexico will begin to drive Six Sigma through Wachovia's operations. |
BusinessWeek
February 14, 2005
Puliyenthuruthel & Kripalani |
India: Good Help Is Hard To Find Higher wages and lavish perks reign as outsourcing outfits scramble for talent |
The Motley Fool
June 9, 2006
John Finneran |
IBM: "I" Stands for India IBM will invest $6 billion in India -- but why? |
BusinessWeek
October 27, 2003
Diane Brady |
All The World's A Call Center Outsourcing doesn't just save cash. It can lift quality. |
U.S. Banker
December 2006
Karen Krebsbach |
Inside the Outsourcing World of India India's outsourcers are offering ever-more specialized services, giving banks added reasons to say "yes" to outsourcing. |
CFO
October 1, 2003
Abe De Ramos |
The China Syndrome U.S. companies are beginning to outsource technology research and development to India and China. Will a meltdown in tech jobs follow? |
The Motley Fool
January 22, 2010
Tim Hanson |
The Biggest Investment Opportunity This Year Why power is the way to play India. |
CFO
June 1, 2004
Roy Harris |
Making It Work How to avoid some common offshoring blunders -- and what to do when you can't. |
BusinessWeek
August 7, 2006
Manjeet Kripalani |
Call Center? That's So 2004 Outsourcing shops are moving fast into higher-paying businesses |
The Motley Fool
January 26, 2004
Rich Smith |
A Passage to India More and more U.S. firms are outsourcing professional services to India. Who will benefit? |
HBS Working Knowledge
June 5, 2006
Julia Hanna |
India Arrives on the Global Stage With so much good economic news coming out of India, there are concern that the country could be overvalued, or even headed for a crash. Yet most believe such a downturn, if and when it does come, will be cyclical. |
Fast Company
February 2003
Keith H. Hammonds |
The New Face of Global Competition Not so long ago, India's Wipro Ltd. sold cooking oils and knockoff PCs. Now its 15,000 technologists cook up vital software applications and research for Ericsson, GM, the Home Depot, and other giant customers. Are you prepared to go head-to-head with the best the world has to offer? |
BusinessWeek
December 2, 2010
Mehul Srivastava |
Philippine Call Centers Overtake India Its young workforce, well trained in English, is luring call center operations from Bangalore and Guragon. |
CFO
June 1, 2004
Justin Wood |
The View from the East India's upstart IT-services firms face their own challenges from their giant rivals in the West. |
Global Services
June 27, 2007
Phil Bird |
Analyzing Knowledge Work From fielding market research surveys and analyzing responses to devising market-entry strategies and predictive modeling for stock prices, companies are seeking providers in Costa Rica, the Philippines, and India. |
BusinessWeek
September 3, 2007
Manjeet Kripalani |
A Red-Hot Big Blue In India From inking deals to hiring the best workers, IBM is leading its tech services rivals in India. |
CIO
December 1, 2000
Cheryl Bentsen |
DotKarma The future looks bright for India's new, IT-driven economy, but significant obstacles remain... |
BusinessWeek
April 17, 2006
Manjeet Kripalani |
Open Season On Outsourcers More Western software and services companies are snapping up Indian companies that specialize in back-office operations. |
CFO
April 1, 2006
Tom Leander |
View from Asia India won't benefit fully from the amazing productivity of its companies unless it builds a better infrastructure for business. |
National Real Estate Investor
February 1, 2006
Jennifer Popovec |
New Land of Opportunity India is transforming from an exotic locale to the next frontier for American commercial real estate investment. In fact, real estate investment is expected to capture about 18% to 20% of all the money that is coming to India this year from outside its borders. |
BusinessWeek
March 29, 2004
Manjeet Kripalani |
Ban Outsourcing? Bad Idea Such legislation in the U.S. could derail India's moves to open its economy |
CFO
May 1, 2007
Randy Myers |
Going Away The doubts that finance executives once had about offshoring are quickly disappearing as savings and process improvements become too good to pass up. |
BusinessWeek
June 21, 2004
Manjeet Kripalani |
Now It's Bombay Calling The U.S. In the past two years Indian companies have snapped up a dozen U.S. call centers and business processing outsourcers. |
Global Services
July 27, 2007
Amrita Singh |
Tax Relief for Captive BPOs in India The Supreme Court of India ruled last month that American investment bank Morgan Stanley would not have to pay tax in India on global income earned from transactions at its captive back-office unit. |
FAO Today
Jan/Feb 2008 |
The Baker's Dozen: Enterprise Whether it's service scope, deal size, or customer satisfaction, these players in the FAO space all turned in outstanding performances for 2007. |
InternetNews
December 5, 2005
Colin C. Haley |
Intel India Earmarks $1B For India Intel will invest more than $1 billion in India over the next five years to increase its presence in a country that continues to evolve into an economic powerhouse. The chipmaker's five-year plan includes R&D and VC investment. |
The Motley Fool
December 9, 2009 |
Read This Before You Buy India A local expert shares the secret to investing in the fast-growing sectors of the country. |
The Motley Fool
December 31, 2007
Alyce Lomax |
Starbucks Goes Bollywood After failing to gain regulatory approval to open restaurants in India, Starbucks is taking another route into the populous country by distributing products through an Indian multiplex chain. |
The Motley Fool
October 29, 2007
Tom Taulli |
Foolish Book Review: "IT and the East" In IT and the East: How China and India Are Altering the Future of Technology and Innovation, experts Jamie Popkin and Partha Iyengar look at what China and India need to do as they combine to become a powerful force. |
The Motley Fool
October 11, 2004
Rich Smith |
Reuters' Bangalore Byline The British news giant aims to triple its Indian staff. |
Bank Technology News
May 2004
Karen Krebsbach |
Lessons from the Dark Side How financial services firms can avoid mistakes in overseas outsourcing. |
CIO
December 1, 2000
Tom Field |
The Learning Channel India has developed a global reputation for producing the best and brightest IT minds. What's its secret? |
BusinessWeek
May 26, 2011
Bruce Einhorn |
India's Scarce Talent, Rising Wages, Balky Clients Faced with a shortage of workers, India's outsourcing industry is struggling to maintain its profit margins -- and its global market share. |
The Motley Fool
March 11, 2004
Selena Maranjian |
Thoughts on Offshoring and Outsourcing Who benefits when companies move operations abroad? Relocating some operations offshore appears to be a smart economic move for some companies. But not all companies are thinking everything through before doing so. And as American jobs are lost, the issue of global outsourcing has become a hot one. Is it really so bad? |
Wall Street & Technology
June 18, 2008
Penny Crosman |
Wall Street Outsourcing to New, Exotic Corners of the Globe While India still rules the world of IT offshoring, China, the Philippines, Romania, Poland, Hungary, South Africa, Vietnam, Cambodia and even Iceland are starting to attract bigger pieces of Wall Street's IT action. |
Entrepreneur
March 2007
Laurel Delaney |
Currying Favor Here's how to win over India's consumers. |
