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CIO
March 1, 2003
Stephanie Overby |
Breaking Up Is Hard to Do When your outsourcing relationship is on the rocks, here's how to manage the split.   |
CIO
March 1, 2003
Stephanie Overby |
Bringing IT Back Home Faced with a tight economy, CIOs are scrutinizing everything -- including outsourcing. A number of them have taken back the keys to their shops, saving lots of cash. Here's how you can do it too. |
CIO
March 1, 2003
Stephanie Overby |
The End of the Billion-Dollar Babies? Are we seeing the end of the single vendor, multibillion-dollar, 10-year outsourcing deal that was popular in the 1990s? |
CIO
February 1, 2003
Lorraine Cosgrove Ware |
Save Time and Money: Outsource Software Implementation - By the Numbers Companies that outsource packaged-software implementations can benefit from shorter time to implementation and lower costs as opposed to taking on these tasks in-house. |
Bank Technology News
February 2003
Michael Sisk |
Outsourcing Goes On-Demand Bankers like JP Morgan Chase's John Schmidlin, CTO of enterprise services, are increasingly looking to outsourcing firms to help them slash inefficiencies in commodity services and gain the upper hand in more strategic business partnerships. |
Insurance & Technology
September 16, 2005
Anthony O'Donnell |
Where Are They Now -- A Different Kind of Alignment As CIO and VP of engineering of Align Technologies, Cecilia Claudio is in charge of the developers that create the tools used for accomplishing the clinical outcomes. |
IndustryWeek
November 1, 2007
Brad Kenney |
If Machiavelli Were an IT Manager... Moving beyond the monolithic contract to divide and conquer outsourcing projects. |
FAO Today
Mar/Apr 2008
David I. Sheinfeld |
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. |
CIO
February 1, 2004
David Clarke |
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game. |
Bank Director
3rd Quarter 2010
Chris Costanzo |
Making the Most Out of Trust Of all the processing functions that a bank performs, trust seems most ideally suited for outsourcing. |
CIO
December 1, 2006
Bill Regehr |
Fear of Dependency Small to midsize organizations, using small to midsize vendors, must always be ready to break away and stand on their own two feet. |
CRM
August 2004
Jason Compton |
Making the Right Call Choosing the right call center outsourcing option for your business. |
CRM
February 2, 2004
Ginger Conlon |
The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right. |
CIO
October 1, 2005
Stephanie Overby |
Simple Successful Outsourcing CIOs who outsource discrete processes that have well-defined business rules are almost always happy with the outcome. |
CRM
February 2004
Jason Compton |
How to choose the right contact center outsourcer They have efficient cost structures, access to low-cost, multilingual, and often supremely qualified staff. Call center outsourcers have something many firms want, but without the right awareness and planning an outsourcing relationship won't deliver its promised ROI. |
CIO
February 1, 2006
Stephanie Overby |
Big Deals, Big Savings, Big Problems Large-scale outsourcing deals promise big savings, but they fail half the time. Here's how to make them work for you. |
CFO
May 1, 2007
Randy Myers |
Going Away The doubts that finance executives once had about offshoring are quickly disappearing as savings and process improvements become too good to pass up. |
CIO
July 1, 2005
Carrie Mathews |
How to Improve Outsourcer Relationships A panel of IT professionals shares tips and insights on improving outsourcing relationships. |
CIO
September 1, 2001
Christopher Koch |
Your Budget Playbook IT is the best way to force improvements in the ways people do their jobs. Learn what to spend your money on and where to save... |
CIO
November 1, 2005
Stephanie Overby |
Outsourcing's Image Problem Among 1,000 Americans surveyed, 72% said outsourcing is really about corporate greed. Yet the poll's overall findings contained many contradictions. |
CIO
September 29, 2010
Adam Hartung |
Outsourcing for the Right Reasons If you're outsourcing to cut costs, you're doing it wrong. Instead, reinvest your resources in technologies that can help you compete. |
CRM
July 2005
Coreen Bailor |
An Inside Look at Outsourcing The ink is dry on the contact center outsourcing contract. Now what? We take a look at five factors companies need to evaluate over the course of the agreement to ensure a smooth-running partnership. |
Insurance & Technology
September 14, 2004
Kristi Nelson |
Farmers Streamlines Auto Claims Processing ClaimsPort solution moves third largest auto insurer from paper-based processes to ASP model. |
CRM
June 2006
Coreen Bailor |
7 Strategies for Partnering With Outsourcers Overlooking these simple outsource partnership practices may scrap any hope of delivering a seamless customer service experience. |
InternetNews
May 26, 2004
Colin C. Haley |
Outsourcing's Stumbling Block When outsourcing goes bad, there's usually a simple reason why. |
CIO
May 1, 2003
Stephanie Overby |
Staff Alert With outsourcing on the rise, CIOs are at the center of a morale crisis. They see many of their workers battling stress on the job. The best leaders learn to help employees now -- and keep them in the future. |
CFO
February 1, 2003
Alix Nyberg |
Will Outsourcing Still Fly? EDS's financial troubles have raised questions about outsourcing deals, but the answers are mostly upbeat. |
CFO
December 1, 2004
Don Durfee |
Buyer Beware More companies than ever have experience with outsourcing. So why are deals still failing? |
